Carquest Auto Parts - CARQUEST OF HATTIESBURG

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J Dotson
3 months ago
Not even worth 1 star. If I could rate negative stars, I would. Customer service is disgustingly horrible. I walked into the store 3 people behind the counter, one sitting right beside the counter. I walked up to the counter as they were talking no acknowledgment at all. The people behind the counter never looked up from the computer screen, the one in the front was laughing as they were talking looked me dead in my face and looked away. Looked at me again and didn t say a word. I stood there still nothing, no greeting what so ever, no how can I help you. So I walked right out and left. I will not be coming back or spend money here when I can t be properly addressed. That s a bad look for business!! I most definitely went some where else with better customer service.

  Henry Jones
4 months ago
Not the fanciest place but they are knowledgeable and friendly - will get you to a solution. My go-to first stop for car issues

  Sonya Thomas
a year ago
In ordered a starter online and picked it up in store, paid to have the part put on and my vehicle still won t start! The mechanic said my old part looked better than the new one. I immediately tried to call the store and to me my surprise, they are closed it s Saturday and they wont be back open until Monday! I don t know how this is going to turn out but I have a bad feeling. I ve paid for labor and will basically have to pay for getting it taken off again and replaced

  Jason Wells
3 years ago
DO NOT SPEND YOUR MONEY HERE. This is NOT a corporate store and the owner will try his best to rip you off!They ordered a part for my vehicle via special order, nonetheless it was not the correct part for my vehicle. The owner is refusing me a refund since it was a special order even though it was the wrong part. Not to mention it took the part over a month to come in. I will unfortunately have to waste my time suing him to get my money. Since the store is not corporate owned, the franchisee makes the rules. But please believe, I will tell everyone I know to never shop there, leave negative reviews and tell everyone they know not to shop there. This simple return will cost them alot more in the long run. AGAIN, go to another store DO NOT spend your hard earned money here!!!

  Black Rabbit Media
3 years ago
Really awesome employees. The guys working in the morning on 2/13/21 really helped me out. I wish I had gotten a name, but I didn't think about it at the time. Couldn't give them higher praise.

  KAREN EIGENBROD
3 years ago
Radiator failure in late model QX70 Infiniti while traveling I-59 near Hattiesburg on Labor Day weekend (nothing open). Nursed car to first exit, stopped in gas station with steam pouring out. Mr. Boone, owner CARQUEST voluntarily stopped to help, then went to his shop brought antifreeze back, took time to help evaluate the mechanical problem and the availability of new radiator. He then recommended repair shops and offered a guide to local mechanics who could help. We were able to get the car repaired at a reputable and reliable shop. His kindness and attention enabled us to get Karen home for her medicine and to have the car repaired quickly. I am certain his attention to the fate of an elderly couple on the side of the road is also apparent in the services and products his company offers. I highly recommend.

  The Messenger
6 years ago
Great. The only place in Hattiesburg that had the parts I needed. The guy named Max worked with me to make sure everything matched up just right. I recommend everyone shop here first. It will save you a lot of time and frustration.

  Glenn Mosley
6 years ago
Very helpful and knowledgeable staff,locally owned,and will do their best to get any part you need.

  Ebony Saffold
5 years ago
Calvin and Max are very helpful. Went above and beyond to take care of my issue.

  George Sims
6 years ago
AutoZone and all the other stores they just suck go to Carquest to see Jeff and Mike don't treat you right can't beat it and they will always go out their way to get parts for you no matter what

  Jamie Klenk
3 years ago
Very easy, in and out and the staff were absolutely amazing.

  Wendy Miller
5 years ago
Very knowledgeable and professional! I get all my parts there!

  John Creel
5 years ago
I had always had good luck at this place

  Travis Anderson
5 years ago
Great place. Good staff

  Phyllis Byrd
5 years ago
They helped me when no one else could!!

  Vickey Hinton Sanders
4 years ago
Because it's got quality parts

  Ceasar or Cesar Lara
3 years ago
Good nice folk.

  Pat Creel
3 years ago
Good parts

  Kenneth Keys
2 years ago
Awesome

  sharon newsome
6 years ago
Love love love