Direct Auto Insurance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Richman
a week ago
I would just like to say that I am very appreciative for the help Ms. Trellis Reynolds gave me, last minute, on a Saturday afternoon. She was very kind, patient, and informative. She helped me with an affordable policy, and I'm truly thankful for all of her help!! :)

  Darice Hale
a month ago
Trellis was very professional, nice, and patient while assisting me. She explained my policy and I was able to understand it better. She's the first person whose taken the initiative to do so, within the years I've had insurance at Direct. Thanks again.

  Latifah Washington
a month ago
Spoke with Ms. Trellis she was very nice and professional, she was also able to help me get the best insurance that fits my budget. She explained everything to me very well and broke it down to where I understood the police. Had a great experience with her. Thank you

  Chelsea Moore
3 months ago
Trellis was amazing. She took care of All my needs and explained my new policy in complete detail. I was very pleased with her service and her attitude is phenomenal. Definitely made the experience worth while.

  Linesha Miller
a month ago
Mrs. Brandy Swindoll handle my policy. She was very informative, patient, and kind. She helps me understand my policy and payments. I truly do appreciate her and look forward to keeping in contact whenever I need her assistance.

  Austin Simmons
5 months ago
Agent Trellis Reynolds, with Direct has been a pleasure to work with! I have really appreciated all of her knowledge and helpfulness during this process! Great Customer Service!

  Dex Glover
6 months ago
I came in and Trellis (Tre) got my insurance set up in less than 15 minutes! She got me a great quote at an affordable monthly rate! Her spirit was amazing and she made sure that I was knowledgeable on the plan that I purchased. 10/10 highly recommended!

  Simply Lo's
4 months ago
I talked with Ms. Brandi! Her service was fantastic! She was pleasant, professional, polite, and knowledgeable. She worked hard to get me discounts a d show great customer service. Thanks Ms. Brandi!

  Drew Ferguson
6 months ago
Trellis from MS helped me find a great rate even though my insurance costed a lot. I tried multiple places and talked to a lot of people and she was the kindest and most helpful person I spoke with yet.! I highly recommend direct auto to anyone looking for car insurance with quick verification.

  Angel Maglothin
3 months ago
Mrs. Brandi was very nice and very friendly. She was answering every question that I had I felt like she was being very honest with me about everything and I really liked her personality.

  Tamaria Garrett
4 months ago
Trellis is my agent and I definitely appreciate her help with all my needs she's Awesome

  Marcus Watson
3 months ago
Mrs. Trellis was so very kind & informative. I recommend everyone needing insurance to contact her.

  Theresa Rushing
8 months ago
Trellis is absolutely awesome she takes time for you and willing to answer all your crazy questions, and makes you feel like part of her family. So you definitely won't go wrong to give her a call for all your insurance needs...

  Tanyaniki Foster
11 months ago
My very first experience with a Direct Auto representative was very helpful. She was businesslike, answered all questions quickly and professional. I hope I can speak with this person again for services. And I did get her name, Trellis R.

  Kelsey Smith
11 months ago
Mrs Charity was the absolute sweetest lady ever! I highly recommend requesting to speak to her when looking for insurance plans. She was the kindest and extremely patient with me especially with it being my first time trying to speak to someone about insurance.

  Simone Layton
10 months ago
Vivian in Grenada made it a breeze for me to get coverage that I needed. She was very understanding, patient, and knowledgeable about each policy. I felt like I was in good hands with this company based on my experience with her and the plans discussed.

  Latasha Mccraney
a week ago
My insurance lady Ms Brandy Swindol was the bomb. Great customer service.

  Brita Mckinney
11 months ago
I live in North Carolina but have to commend Trellis on helping my friend (from Virginia) with his billing issues. He was very upset and after calling Direct and somehow getting the MS office, Trellis was able to resolve a simple issue quickly and to his satisfaction. Thank you.

  Britnay McClain
11 months ago
Trellis is such a big help with answering my basic insurance questions. I'm hoping she's licensed for Alabama soon so she can fully handle my policy outside of billing questions.

  Leandrea Griffin
a year ago
Chariti Green is my absolutely favorite agent of all time! She is so helpful when it comes to getting quotes on auto insurance. I work for a dealership, & I make sure to send all of my customers to her. 10/10 recommend!!

  Tina Hays Cannette
a year ago
This review is for Chariti Green who works in the Grenada MS store. She is very knowledgeable and understands the aspects of what the public needs regarding insurance. She explained everything to me in a way that I could understand it . This girl knows what she is doing and we are very pleased !!! Would highly recommend direct only because of the service that we received from Chariti.

  Eve Jones
a year ago
Mrs. Chariti was AMAZING! She blessed us with the right policy and fit for us. My daughter and I had the BEST experience with Mrs. Chariti, she was knowledgeable and knew what she was doing honey !Thank you Mrs. CharitiFor 5 service, please call Mrs.Chariti

  Carmel Diva43
2 weeks ago
Great customer service. Brandi is awesome

  Tanisha Small
2 years ago
Tia was very professional, understanding, patient, caring, and most of all strongly willing to get me on track with getting the right insurance! Great personality and driven to help her customers and make you feel very welcome to be apart of Direct Auto Insurance!! Thank you Tia for being awesome!!!

  laporshe griggs
a year ago
Chariti Green is absolutely amazing. My experience with the company Directauto has not been good these past 5 months. Ms. Chariti Green at the Gerenada MS branch is the first employee to show compassion, understanding, and action to get my issues that I m having resolved. This is the first time I m actually getting somewhere in this bad experience I am having with Directauto because of her. She keeps her word and calls back when she says she will call back and she gives me honest answers and not just answers to rush me off the phone and take my money. I appreciate you Ms. Chariti Greeen and you deserve a holiday bonus.

  Michelle Parker
5 months ago
Trellis did a good job assisting me with my car insurance

  Jasmaa Jones
a year ago
Mrs. Laura was such a pleasure to work with. She worked with me in every way possible to make sure i got the right coverage for a great price! Call or go see Laura and switch to direct auto!

  Barbara Brown
2 years ago
Mrs. Tia, Mrs. Shana, and Mrs. Charity in the Grenada office were all so helpful. This switch from the old to the new had me really confused but all of these women took the time to speak with me and get me on the right track. And when I say speak with me I mean more than just a 5 minute conversation. No question was a dumb question. They are going to do what it takes to make sure you have the right insurance at the right price. Thank you all so much. It's good to know you have people like them on your side and willing to help. Thanks again ladies!! I would give 10 stars but google only does 5.

  Ariel Smith
a year ago
The service was excellent and the atmosphere was very pleasant. Vivian was very knowledgeable and was able to address all my concerns and meet all my insurance needs. Will be a lifetime direct customer

  Trina Slator
2 years ago
Charity was very helpful and she handled the whole transaction Superbly. I highly recommend her for all your insurance coverage! The Meridian Ms. office