Kirk Brothers, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nadia Wilder
3 months ago
Can t say enough good things about this group! Alexis was super friendly and helpful from the initial call. While I was waiting to hear back from another dealership, Michael had the paperwork complete and the car en route via delivery to Birmingham. Everyone from the delivery driver to the service manager were great to work with and very responsive. One minor issue with the vehicle was handled immediately! Highly recommend.

  Tracey Harrelson
4 weeks ago
After a lot of shopping online we found the truck we were looking for at Kirk Chevrolet in Greenwood. Dealing with Chris (aka Big Smooth )and Bubba was great. They listened to what we wanted and was eager to please. Thank you guys

  Jax Samples
2 days ago
Great dealership! Everyone there is very professional and friendly. Definitely recommend buying your next vehicle here. The service department doesn t get any better as well. 10/10!

  Raji
2 months ago
The new service manager was awesome and support service staff were friendly and professional. They answered every question and concern that I had about my Trailblazer and got the job done right, the first time. I'll definitely bring my business back for any new vehicle or service needs..Thanks Kirk Brothers !

  Stacie Clardy
a month ago
Well this truck I got in August has been in the shop more than I ve had it check engine light will not stay off. Then I just had to pay over $1100 on plugs & wires on a truck I ve barely driven. & the agreement was is this doesn t fix the truck in its entirety then I either get that money back or they can put it on a different vehicle. Well the check engine light came on again this morning! I m so fed up with this truck & the inability the service people have to fix it. So done!

  dktmarshall21
a month ago
Wow! What a Great experience! All the guys made it a simple process. They are all so knowledgeable, kind, and polite. I will continue to use Kirk in Greenwood, MS. Love my car! Thanks

  Steven Cost
a month ago
I recently bought a Silverado 1500. The experience was perfect in every way. From sales thru delivery the team was outstanding. Highly recommend these guys for your next purchase.

  Ollie Martin
2 months ago
I love the automobile, but it took them over 2 months to get my part for the window to fix it. Then they lose a part on the door and haven't informed me yet about it been in to give back on the car. When you buying something you paying for the whole thing. That being said I don't have my whole car yet but making payments.

  Jackson Pegg
4 months ago
Tyler was the best car salesman I ve ever dealt with. Treated me more as a friend than a customer. I will be buying from Kirk in the future and highly recommend anyone looking for a vehicle to look here first.

  David Reed
5 months ago
Friendly honest staff @ Kirk Brothers. Gave my cousin a ride up there to order a part for his truck. When he told the Parts Desk clerk what he needed another employee asked why he needed that part. After a quick look up and explanation of his problems. They determined that he didn't need the $90 dollar assembly part. All he needed was a small $4 spring part that was in stock. My cousin was so grateful for Kirk Brothers taking care of his issue and saving him a lot of money.

  Hazel Trull
6 months ago
One of the best dealership experiences I have ever had. Mr. Tim Yates was more than accommodating, I had several vehicles I was interested in, and they helped me look over all the options. Never once did I feel pushed or pressured to buy a vehicle just because I was interested. Not only that, but the rest of the staff was so kind and welcoming. They even called the next day to see how we were enjoying our new SUV. 10/10 recommend

  aretha moore
4 months ago
The service was excellent and everyone was kind and polite. The only down side for me is with the price on new vehicles, it should come with at least three free oil changes not just one, but my overall experience was a very good one.

  Mark Head
3 months ago
My last visit at Kirk was horrible. Dropped my vehicle off December 19 for some warranty work. I wasn t given anything to ride in. I expressed my concern for a need for a vehicle but wasn t accommodated. I called cannon motors they told me to bring it and they would take care of it. When I went to pick my truck up my vehicle the service manager told me he was waiting to see if I was going to trade it in. I would never purchase another vehicle or advise anyone l know to purchase a vehicle from Kirk Buick GMC in Greenwood.

  gary blount
a week ago
No complaints at all except they should use use something to cover carpet. Mechanics shoes leave stains on carpet.

  Christian Mendez
4 weeks ago
Great service , my ac is throwing snowballs . Thanks

  Bessie Gardner
4 months ago
Love going to KIRK. They are so professional in letting you know what's wrong with your vehicle. I love the fact that I can charge my bill and pay on it monthly due to everything else bring so expensive. Thanks to the mastermind behind that idea. Senior citizens can really benefit from this program.

  Aroc Jackson
4 months ago
Customer service really stinks. Received call afterwards accusing me of trying to skip on my payment for the oil change. Clerk never acknowledged me by my name and was quite rude. I will not be returning for any services there. I will find another dealership for maintenance and services.

  Demetrice Bedell
a day ago
Thank you all for being very professional and working to get me in as well as out in a timely manner.

  Brenda Basin
3 months ago
I have a veryyyyyy bad experience everytime I do business with them.From trying to purchase a truck to getting my other two trucks fix. I had a key made that isn t starting my truck up from inside the house or outside.All around I will never recommend anyone to deal with Kirk GMC in Greenwood

  Bart priddy
5 months ago
These guys jumped in and bailed us out without question, where other dealers put us on ignore since we didn't buy our triuck from them. Steve in service kept me informed all the way through. Appreciate everything!!!

  Melody Brown
a week ago
Stevie Clemons took good care of me he was so patient and understanding

  River Wolfe
2 months ago
Repeat business with Bubba Porter and Michael Sheppard was excellent as usual. Both went above and beyond in customer service.

  Cole McGinnis
3 weeks ago
I had a great experience Kirk Bros. They were very professional and made everything about me.

  Carolyn Bacon
3 months ago
I m very pleased with the service team and their work they done on my vehicle. I will definitely be back.

  Vicki Boone
2 months ago
My vehicle was in shop for 6 weeks. Also, when I picked my vehicle up on 2/9/2024, the technician who worked on my vehicle had left an open drink in the console along with a empty bag of chips except for crumbs that fell out in the vehicle. No one stayed in touch even when I was told I would have my car back, I wouldn t receive a call or anything to say that there had been a delay. There was no communication. This is most dissatisfied I have ever been considering the vehicle was bought new in April 2023. Better communication or any communication is definitely needed in the service department. I was also disappointed that I have roadside assistance and couldn t get a loaner car for 2 weeks.

  Thaddeus Wright
7 months ago
The service was fast and easy. The service lady was very knowledgeable of my needs and had the loaner car ready when I arrived so I did not have to sit around waiting. When it was time to pick up my car it was out front and ready, fully detailed and ready to go.

  Chris Lott
a month ago
I had my truck in for transmission work and they never touched it. And every time I'd ask about a loaner vehicle, they'd say, sorry call and check tomorrow

  Todd Besselievre
2 weeks ago
Gavin is a helpful and knowledgeable salesman. Easy purchase, love my Navigator!

  Wayne Cupit
4 months ago
Excellent customer service and great people. I have always enjoyed buying and being part of the Kirk family!

  MARIA HUNTER
7 months ago
I just would like to say that you to everyone who came to my family s aid on I55. I would to Kirk Brothers, INC over any dealership any day of the year! Amazing customer service from the salesman to the finance manager! Way to go guys! Keep up the great job!