James Ceranti Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keyana Suggs
a month ago
The staff was friendly and welcoming. It did not take long for my services to be finished and the cost was very affordable. I will be returning from now on to have my car serviced.

  Vera Carter
2 months ago
I am impressed with the speed of my transaction. I came in just to browse but ended up with taking a vehicle home in less than 3 hrs. Very impressed with the workers there especially my sales woman Sharon Chester.

  Martha Piear
a week ago
The service person that waited me was awesome. I got waited on in a timely manner and I received very friendly service.

  Tammie Gosa
2 months ago
I have bought several vehicles from James Ceranti and my experience has by far been the best ever. I love doing business with Sharon and Barry Franklin and I feel they deserves a big raise!!! I can t wait to buy my next vehicle from them

  Linda Johnson
2 months ago
Sharon Chester is an awesome Sales RepresentativeThe overall experience was great and James Ceranti Nissan has a great set of people to facilitate the entire experience: excellent professionalism, knowledgeable, courteous, and very willing to answer any questions from start to finishThey are willing to continue services even after the dotted line is signed.Thanks for the great experience;Sincerely,Dwight and Linda Johnson

  LaMorris Allen
6 months ago
Mr. Franklin did EVERYTHING he could to ensure that I had a great customer experience, from beginning to end. He accommodated me and my family by doing the little things (such as giving crayons and coloring paper to my kids) and knew how to talk to us. That s important. He was very patient with might kids as well. My wife and I have nothing to complain about.I am happy with the vehicle that I ended up with and take a lot of pride in driving and owning it. I will be back to purchase with Mr. Franklin whenever that time comes to purchase again. I appreciate him and the rest of the staff for a pleasant experience. I m grateful.

  Christina King
2 weeks ago
Got a oil change in a timely manner, and was able to used my points which lower my overall bill. Thanks for the air filter recommendation!0

  Marina Willis
2 months ago
Excellent Service Sharon Chester is a great salesperson because of her I will highly recommend Jame Ceranti Nissan I had a great experience I am a first time buyer

  Carolyn Walker
a week ago
Salesman was great the finest Manger very important to explain about your payment

  Gloria Robinson
3 days ago
Very good experience like always with a smile and timely.

  Tara Williams
a month ago
I'm always satisfied with my service at James Ceranti Nissan. I got an oil change in a timely matter.

  Jamia Hughes
4 months ago
Tay Sales explained everything to us asking us how much we like to put down and what are we looking for I really came out with a 2024 which I didn t expect lol thanks James Cerenti

  Jennifer Adams
3 months ago
Cassandra was patient with my time restraints and she made the process very easy.

  Latavia Bady
3 months ago
Great customer service. I didn t feel rushed and I was given multiple options to fit my needs.

  Leneatra Brownlee
8 months ago
Richard and Sharon were very professional and efficient! Sharon was very knowledgeable about the vehicle we were interested in and answered all of our questions. They both made it easy to trust we we re getting the best deal and could trust the product and Ceranti s reputation to stand behind it. We are more than satisfied with the service we received.

  Anna Thomas
9 months ago
Mr Frank in whom I personally spoke with has excellent customer, manager,and financial skills in serving customers. He's well mannered and will greet you with a smile. I'm interested in one of the car's for sale at this company. Thank you for a heart of kindness, respect,and loyalty to your customers.

  Tarquilla Sykes
a year ago
I had a great experience and Sharron Chester was a great agent. She's very helpful and knowledgeable about her job. She explained everything in a way where anybody can understand what's going on. When the time comes to get another car, I'll come back to her.

  Shoneci Trotter
8 months ago
Me and my mother always have a wonderful experience. The staff is always polite and always go above and beyond. Cassandra Houston is the absolute bomb! Give that woman a raise!

  Tameka King
a year ago
Calvin Stewart really help me find the car I was looking for he was so helpful and very professional. The next car I get in the future I will make sure I come back and see him.. Sharon was very nice and helpful as well with showing me how to program my phone to the car and with all the new features as well.. They did a AWESOME JOB and I really appreciate them

  Althea Robinson-Swint
3 months ago
I had an oil change, and everyone was professional. The service was quick.

  Robert Wiggins
a year ago
Brought my vehicle in today 9/15/2022To have it serviced and put on a diagnostic test. When Cedric the service man came and told us our problems he explained every detail to us. He was super nice and very friendly. This was our first experience with this dealership. And when he told us the price we couldn t believe it. It was very reasonable and very fair. We had everything done on the list that Cedric recommended. I highly recommend this place to everyone for any vehicle repairs or service. We will definitely bring our vehicle here for all of our needs.Thank you to all the service department personnel for a great job. And thank you Cedric

  Jalen Dandridge
7 months ago
It was very helpful, the dealer was very considerate and guided me through each and every step! I will definitely will refer and utilize James Ceranti Nissan in the future!

  Max Hill
2 months ago
Really friendly people, I will be returning for future maintenance.

  Quesha Watkins
6 months ago
I wish I was more informed by my sales rep of some things. It wasn't bad but wasn't great either

  Candice Willis
a month ago
The service was excellent and so was the customer service

  Jeanetta Mckinnis
8 months ago
My most recent visit was every bit of amazing. I got what I wanted and the price was reasonable for me to afford it. Cassandra Houston was every bit of amazing, her personality, kindness, and remarkable talent got me my car. If you are at James Ceranti Nissan, Cassandra is the person to talk to. Thank you so much.

  Eddie C. Brown
6 months ago
My experience was very pleasant. Staff was very helpful and friendly.

  Latoya Stewart
4 months ago
They told me they capped off all my fluids but didn't. I knew my brake fluid was low before I took it there, I left it low on purpose, low and behold, they lied. I wonder how many more people they've lied to. I told the guy, he got my vehicle, drove it back in the shop, and fixed the problem.

  Bakari Shead
a year ago
I reported to James Ceranti Nissan for a major service repair on my vehicle in late December. Prior to getting the service, I went to get an estimate of the expenses to make sure I would be financially prepared. I was directed to the parts department and received a print-out estimate of apx. $1,200 from Brad the parts manager. This was to have my headlight and fog lights assembly replaced on my car because of oxidation in the lenses. Brad provided me with an estimate of the parts and their prices for my car. Brad also informed me that I would have to purchase the parts first, before the order would be even placed. In addition, I received a labor estimate of apx. $250 for the service techinican on duty. I returned the following day to purchase the parts. At this time, Brad informed me that it would be 4-6 weeks before the parts came to the store. I was completed astonished as to why Brad didn't tell me it would take this long the first day I came in. He did tell me I would have to initially purchase the parts, but he failed to inform me of how it would take to get them there. It would be have more professionally, in my opinion, if Brad had initially informed me of the length of time it would take to receive the parts. Relunctantly, I proceeded with making the purchase and order. Brad informed me that he would call when the parts arrived. But, please remember, that my money $1,200 for the parts was already gone. I would have really appreciated if he would have informed me of that when I initially got the estimate. The parts eventually were received, and I was notified. I returned with my vehicle and the repairs were done. The technician in the service department was very cordial and cooperative throughout the process. However, the parts manager(Brad) should make a special effort to be more up-front with customers about price, apx. delivery time of parts, and etc. when a customer comes in for an estimate. Customer service is everything!

  Shanquita Lucas
2 years ago
It was excite I like how Cedric explain the needs of my car without asking he already price me a brand a tires for my vehicle and explain all cost to me. He always had a great attitude and willing to experience anything he always make I understand and he never try to tell me I need more then what I need and that what matter most. Cedric is a great person his customer service skills are always great.