Gateway Tire & Service Center
4.6 (181)
3109 US-82, Greenville, MS 38703
(662) 378-3700
gatewaytireandservice.com
Claimed
Service options
- Curbside pickup
Introduction
Gateway Tire & Service Center offers a range of services including curbside pickup, in-store shopping, oil changes, and more. With a focus on accessibility and amenities, they aim to provide quality service to their customers.
Services offered: Tire shop, Auto repair shop.
Gateway Tire & Service Center Reviews Summary
Pros
- Excellent customer service with friendly and helpful staff members.
- Prompt and efficient service, especially in emergency situations like flat tires.
- Competitive pricing and willingness to match or beat competitor prices.
Cons
- Occasional delays in service, leading to longer wait times for some customers.
- Inconsistencies in diagnosing and resolving mechanical issues, causing dissatisfaction.
Suggestion
Work on improving efficiency to minimize wait times and ensure accurate diagnosis of vehicle problems.
Positive Words
Great, friendly, helpful, prompt, efficient, competitive
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
dwayne spencer
2 weeks ago
I had a blow out on my travel trailer on Sunday. Put my spare on and had another tire leaking. i was 300 miles from home so I waited till Monday morning and made it to Gateway tire. They put on a set of tires and got me back on the road. Wonderful people to deal with and great price too.
Donna Graham
a week ago
Having Gateway (Tyler) fix the flat tire from a hole on my truck at my house was fantastic! And Jenna was so patient & helpful! They re a great bunch of folks.
Erwin Bailey
4 months ago
Always great service. I do not get my tires from anyone else but Gateway.
Carl Davis
2 weeks ago
I've been going here for yearsGreat service
Meagon Garner
a year ago
Great place! Sent a worker to rescue me by airing up my tire so I could make it to their shop. Got to the shop and it was prompt and nothing but friendly service! Definitely recommend.?
Justin Smallwood
8 months ago
Slow. Plan to have someone pick you up. Don t waste your day on a simple oil change and tire rotation. Been waiting more than 4 hours.
Iris DaBoss (Bosslady)
6 months ago
Quick service and very observant . Got us out of there in a timely manner.
Steven Coburn
8 months ago
Lynn and the rest of the staff really do make you feel like a member of the family.
Jaap de Groot
2 years ago
I cannot rate the people at Gateway Tire & Service Center high enough! We were stranded with a flat tire in Greenville and, as tourists, a little bit lost to be honest. With their great help we were on our way in no time! Very friendly and knowledgeable staff.
Selina Goodman
10 months ago
This was my first time going there the employee was nice I was pleased with there service
Debra LadyD White
2 years ago
Great place to get your automobile serviced. Wonderful employees, and great management. The young man that handled my automobile issues at the front desk was Lynn, he was very professional, helpful and friendly. Thank you young man.
Tiffany Hughes
a year ago
March 31 i arrive at Gateway at 6:30 am to have a flat fixed. Going out of town for the weekend and have to work on Sunday when i get back. Naturally, i am the 1st one there! Another customer pulls in at 6:55 am, says something to a tech and is immediately pulled into the 1st garage.. I m serviced 2nd and therefore late leaving town!! I love Gateway and love the super sweet employees. Lynn is always wonderfully polite and helpful ! Jared is a friend from way back. I let it go bc i figured it was a relative or whatever. Today however, I got an emergency call and had to rush to Ruleville at 4am and Lucky me picked up a nail on the way. Added air and drove straight to Gateway at 630am. 1st customer there of course. Two additional vehicles show up.Third customer says something to the tech, immediately pulled into the garage. Im 1st to check in yet i was the last of 3 to be serviced and sat there for over an hour!!! I don't normally leaves negative reviews but Im so outdone after repeatedly being pushed back and having to wait for over an hour when I'm there and waiting before daylight!
K G
6 years ago
I visited Gville and needed some repair work. Very friendly place,the staff was so excellent! I don't know the young man's name who was running the register but he was a real gem! However the mechanics did screw up my break pads somehow. But the price was good for the service I got in the place I would've paid $500 if I would've got it done in my town.
Jay Blount
a year ago
Everytime I have a flat , tire rotation front alignment, they are always ready and cheerful to help , get you safely backbonbthe road. And at a very fair price. Popcornnis alwsys good
Joshua Smith
4 years ago
Genia and the rest of the guys are the absolute best. They will do their best to match any price or beat it. They are who we use for our farm. From service calls on tractors to basic flat fixes on cars. They put David s tire, Midas and Goodyear to shame.
Glue Muzik
2 years ago
Ive been a customer of gateway for over 13 years and although ive loved their services in the past.Yesterday my visit wasnt loved as much.First started with getting a front end alignment where i was told my vehicle needed 1 tire to stop shaking in the front !! After purchasing the tire im then told i needed a 2nd tire on the front and that would stop the shaking so now ive purchased 2 tires and plus a front wheel alignment all to find out i didnt need the tires at all .My front tire rim was bent and thats what was causing my vehicle to shake. So i purchased 2 tires and an alignment which i didnt need at all. And i was out of almost 400 dollars for nothing!! Bad business
Scott Tarpley
5 years ago
These guys treat all the customers on a first-name basis, which is great Hometown service. All of my service on all of my vehicles is always quality service and done in a timely manner. These guys are great
Kenny Day
a year ago
Gateway Tire in Greenville MS. Before U go any where else -for tires/ breaks/alignment or pretty much things for your car - check with them. The staff & employees -are there for U -and they want to help, even if U just have a question about your car. I'll just say -I wouldn't go any where else if U live anywhere with in 50 miles of them -their great folks ! Go by and check'm out ! Don't think you'll go wrong with them-their good folks!
Anna Thomas
8 months ago
Excellent place and great service
trevor coleman
5 years ago
Took my vehicle in and specifically said it's making a terrible extremely loud noise from the Rear passenger tire. They replaced the front bearing assembly and the rear passenger caliper. Picked up my vehicle and its still making the exact same extremely loud noise when driving. I took my vehicle to a different mechanic shop and 20 minutes later the different mechanic shop identified the problem as my emergency brake assembly had broken and I got to see the broken assembly with my own eyes to verify. I'm terribly disappointed in Gateway tire, it was an expensive lesson learned. I can not recommend them to anyone, whichever mechanic performed the work did a terrible Guess-work job. Completely unsatisfactory.
Katherine Nelson
2 years ago
The mechanics took way too long and messed up our USV's struts worse than they were!! They took the struts apart and messed them up worse!
Kenneth Cole
a year ago
I dropped off my truck got an inspection, picked it up after paying over the phone in case I didn't get a ride back before they closed
Derrick Hawkins
a year ago
Service was great n the employees was very helpful.
Sudie Nunnery
5 years ago
Great customer service. Super employee's. Service was great and prices were reasonable.
Courtney Koonce
2 years ago
We were on our way home to Arkansas, from vacation in Alabama, when we had a flat tire on the side of the road. The closest tire & service center was Gateway. We rolled in at 5:10 (they close at 5:30) & they still fixed our tire! We couldn't be more grateful! Thank y'all so much!
Nelia Curtis
4 years ago
The guy who fix the tire is very nice and helpful.I had real good interaction with the lady who handled the bill. Pleasant staff.
danny cockrell
9 months ago
Great staff and great service
Melvin Johnson
5 years ago
Hands down, the best service I've experienced in Greenville. My Dad and Uncles been coming in for service for years.
Vicki Williams
3 years ago
Awesome service but they did not reset my counter for my oil
Michael Johnson
2 years ago
Good service They got my business for life