Mac Haik Chrysler Dodge Jeep Ram Flowood

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rob Davis
6 months ago
This was my very 1st visit here at Mac Haik. When me & my wife pulled up I saw the car that I wanted sitting out front. The staff was nice & friendly. I took it for a test drive. I was sold & wanted it even more afterwards. We got back inside, made the deal, signed the paperwork & I drove off the lot in my 2022 DODGE CHALLENGER. Seth was a good sales representative. Jeremy helped us seal the deal. They both did an excellent job. I would definitely recommend this dealership to anyone looking for a good, dependable car.

  Andrew Tran
4 weeks ago
Outstanding experience from the moment I stepped out of the car at the service center. Everyone, and I mean EVERYONE working there were incredibly helpful and friendly. They were all happy and seemed to love their job. They had great communication with each other and with the customers. I thought great customer service doesn t exist anymore but apparently I was wrong. Would definitely be back!

  Shelby Kirkland
a month ago
Greatest experience out of the two times using the service department for my oil changes! Tariah was so helpful and had such a great personality! She was very nice and helped me get my oil changed in no time, probably spent a total of an hour from start to finish! I was very impressed with the price as well! Their coupons are a huge help!! Definitely recommend to anyone that is looking for quality care and fast and friendly service.

  James McCallum
a week ago
First time visiting this dealership. From the time I arrived, Brian was determined to find the right vehicle for me and went above and beyond. The entire team did a great job making the visit extremely easy and worked quickly in taking the extra steps and effort to ensure a great buying experience and customer satisfaction. I would definitely recommend if you looking for your next vehicle.

  Ray Robinson, Jr.
5 days ago
My experience was better this time around with Jo Jo. I still don't know why you all still allow Chuck Walls to remain working there. He is unprofessional, non-communicative and rude. He was my previous service agent and it was a horrible experience. I witness him last week with another customer while I was waiting on my car. Just rude!!!! I'm not the only customer that has complained about him. Makes no sense. There seems to be a lack of communication all around and it is very noticeable. It's very frustrating not to know what is going on with your car/truck. I recommend more frequent contact with the customer just to ensure things are moving and they can make plans with transportation, if it will be needed before closing time. More expedient time frame of repairs would help. It does not take 3 days to return a customer's vehicle for a very simply repair and I've been a car owner for some years now. However, Jo Jo did a pretty good job and I would make sure he takes care of my service when I have to return. Thanks ! #youcandobetter

  Morgan Donald
2 weeks ago
All people at the dealership were very helpful in helping to pick a new vehicle. Sales person Mr Snow was very knowledgeable and if any question couldn t be answered he found out for me. The finance guy Ken was very nice and helped get a good rate for us.

  Noah Bonsall
2 weeks ago
Best dealership I have ever done business with hands down. They truly cared about my wants and needs. They helped me find the vehicle that checked all of my boxes, from financing to space and safety for me and my family. Then they gave me an AMAZING deal on the vehicle and MORE than I was hoping for on my trade-in. These guys are a family and work together to give their customers the best experience possible, 10/10 recommend!!!

  brett phillips
3 days ago
HIGHLY recommend Brian fisher!! Not your average salesman and is very down to earth! He was very good to us!

  Bkb
2 months ago
Bought our new F-250 and David Tharp and his team were awesome! In and out in a couple of hours plus they even served me coffee! Thanks "A" Team!!!

  Glenn Ferreri
2 weeks ago
Transformation is the title for this dealership. The leadership very helpful and willing to work with you. The General Manager engaged with the customers at all levels which brings comfort to customers. I had tried to purchase a vehicle a couple years ago and I feel like I need a shower after I departed the facility. I had visited three other dealership in the last two months and I preached a vehicle from this facility. Anyone searching for vehicle they should visit this dealership.

  Ethel Turner
a week ago
"The staff in Mac Haik's service department in Flowood, MS. displayed positive examples of teamwork!" Special kudos and thanks to Roderick, Jojo, and the rest of the staff who all played a direct role in keeping me on the road.Your effective communication, beautiful smiles, and team spirit were well received. Thank you and God bless you all!Ethel M. Turner

  Hemi Mojo
4 months ago
Amazing place! Seamless car buying experience. Would not go anywhere else. Bobby Kemp was my salesperson. He was thorough informative and exceptional in the manner he operated in. There is no gimmicks here. Not a lot of time wasting not a lot of fast talk. Just facts and helpfulness. Gabe was my finance guy and it was the fastest process ever without missing any important information. Highly recommend will be going back for all future purchases.

  Evette Arnold
4 days ago
Very friendly staff! They did not make me feel inadequate when I asked questions and answered them in a very professional manner. It s refreshing to see a service department treat their customers respectfully no matter how busy they are.

  dominique thompson
a month ago
Chuck and Jeff are awesome. I called needing new seatbelts and Jeff ordered them for me immediately. Chuck made me feel like a priority and let me know they were behind but would try to fit me in. They got my car done in great time and did it all with a great attitude. I am extremely happy with my experience.

  Meagan Brewer
a month ago
Huge shout out to Parker the GM at the Flowood store, also to Rodney the parts manager.I bought a Jeep in November, had been going back and forth with people about replacing my headlight due to water getting in it and causing electrical problems, which caused my headlight to completely stop working. Nobody wanted to help or even consider fixing it just wrote it off as Mississippi condensation and it would clear up when the humidity was gone.Well I went in last week, Parker was at the desk, I walked up explained to him what has happened and what was said, he looked up my name and found conversations. He didn t ask any further questions he picked up the phone called over to Rodney (parts manager) told him to get me a new headlight coming and get it fixed up! I am so thankfully to have talked to both of them. Both very personable, friendly, and helpful. Will continue to take my vehicle to them for anything I need done!Job well done!! Thank you again so much!

  H MR (Holly)
5 months ago
Second time buying from them but currently having an issue UPDATE 1 WEEK AFTER PURCHASE:I found a deep cut in the paint that I didn t see at the time I purchased the car and they are trying to give me flack at Mac Haik Flowood saying the folks who wash the cars did not notate the issue but I bought the car (paid in full) and I did not notice it either so I certainly do not hold much in the wash folks but seeing it. I drove home, back to Flowood to pick up my paperwork a couple days later and back home and found the issue when my neighbor came over to wash my car.It would cost little of nothing for Chrysler or Mac Haik to handle a paint job small as that so why are we arguing over this??? With warranty and extended warranty, I mean really??? why are we arguing over this? It is so much cheaper and better for customer relations (especially a repeat customer) to just fix my paint.

  london lipsey
a month ago
I want to thank Jojo for his excellent assistance during the write-up of my recent oil change at the dealership. He provided top-notch customer service, ensuring everything was done. Jojo s friendly demeanor made the experience hassle-free. I highly recommend Jojo

  Ryan Roberts
2 weeks ago
Just purchased a 24 RAM Laramie 2500 for work. David (sales) and Ken (finance) were both fantastic. They each knew their stuff down to the smallest detail. I even changed my mind on some after market contracts and Ken knocked those off the deal, after the fact, with no hassle at all.I ll be going back for all future work and personal trucks.

  Garren Netherland
a month ago
They worked with me until they found the exact vehicle I wanted. Keith was my sales rep and he was great with communication, very personal and a pleasure to work with! Keith made sure I was taken care of throughout the whole process.

  Amanda
2 weeks ago
Best Experience I have ever had buying a vehicle! The entire team, from service to the managers were so friendly and attentive with everyone, not just me. The whole atmosphere was fun and helpful! Will be back again!

  KyyngJess Macias
a week ago
Brian was an amazing salesman! Highly recommend him. Great communication and very understanding! He explained everything about our purchase!!

  Nathan Boteler
2 days ago
Great service experience on my Jeep Grand Cherokee. Brought it in for the first service and everyone was friendly, comfortable waiting area, and had the work completed quickly. Thank you!

  Tamarrius Jones
a month ago
I recently went to this location to purchase a vehicle and I must say, Brian was the greatest salesman that I have come across. He s very professional, knowledgeable, and as a great love and passion for what he does. If I could give a 10 star rating I truly would.

  Cornelius Crump
a month ago
I am very Happy and appreciative of the Javion Wooten he was a HONEST car salesman I have nothing an I mean NOTHING! bad to say about this young Man! And I would tell anyone that is looking for a new car He definitely is the person to go too! Again bro I thank u for everything deeply And you continue to be the good young man you are! God Bless you!

  Robbie Sypolt
a month ago
Purchased a truck from the store and had a we owe you with stuff that they were supposed to fix. And did not fix everything as promised to me that is very bad business my sales person Corey was great. I know the stuff that was to be fixed was above him. Will not get another truck or car from them

  Zodar #
3 weeks ago
Very nice clean service department, got my oil changed and tire rotation in a timely manner. They do not require an appointment and the staff were very friendly and attentive to my needs. Thank you for taking care of me.

  Angel Perez
a month ago
It was a good experience and very welcoming. Thanks to Javion Wooten, he s a new salesman there and took care of me and my family very well. He even sold me my first car. I hope this encourages yall to come and get a car.

  Givante Oliver
a week ago
Tariah Mouton is the best. She was very helpful and respectful. She kept me updated with all the details during my visit to the service center.

  Cheryl Ollie
a week ago
The oil change department rocks!!! They were very informative of your services and made sure you understood what was being done to your vehicle as well if if it needed farther service.The young lady should be in management

  Zach
a month ago
Great group of folks. Worked with David Tharp on our purchase of a Jeep Grand Cherokee L. He was knowledgeable and worked with us on finding the right one. Would go back and buy again from him!