Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Miller
3 months ago
Great experience with this place. The customer service was great and they did not try to talk me into doing more things to my car beside the oil change I went in for. They told me what they found wrong and that was greatly appreciated. I HIGHLY recommend them to everyone! Need your oil changed in a comfortable environment with respectful service people, then Rapid Oil Change is the place to go!
David Lee Gallagher
3 months ago
Service was fast and thorough very polite and communicated everything they were doing. So if you got 15 minutes to stare at cute guys at work they will check everything including air pressure on your tires!
Ka-Darrien Mallett
10 months ago
I was a VERY SATISFIED CUSTOMER UNTIL YESTERDAY!! I have been coming to this location a little over a year now and until yesterday I was very happy with the service that I was provided. I was greeted as normal by the normal two young ladies (forgive me I don t know their names) that worked there as one of them removed my the sticker from my window as she confirmed that I was there for an oil change. I replied, yes . She come back and placed a clip board on the outside of my window shield with that entailed my normal work order for a Castrol Edge FULLY Synthetic Oil Change, valued at $86. (I m not a mechanic but I do know how to change oil and I am very particular about my car maintenance and the brands that I use). So I pull into Bay 2 and popped the hood of my car. Since I pay for a Castrol Edge FULLY SYNTHETIC OIL CHANGE, the tech normally has to go to the back and fill up a funnel with 5 qts of that particular oil from a large container, so I found it odd when yesterday s tech came back 5 white bottles. He completed the oil change and exited my vehicle to go pay. After paying for my services something kept telling me to look in the trash to check the bottles that he used and as I suspected the tech used a CHEAPER and LOWWER GRADE SYNTHETIC BLEND of oil. Anybody that knows the basics about car maintenance knows the difference between a synthetic blend and fully synthetic oil. I turned around and went back to the counter to inform the young lady that the tech had used the wrong oil in my car and handed her the bottle. She asked who performed my services and proceeded to take the bottle over to him to confirm what I was saying. They were too far away for me to hear what they said but young lady returned to me and said, That the tech got confused and that they we are out of the normal oil that I get . I replied, If you didn t have the oil that I m paying for, then don t you think you should have told me that before touching my vehicle? After our exchange she went to check to see what inventory she had and return with Mobil 1 Fully Synthetic oil saying this was the closest substitute that they had on hand. Now had they asked me this before all this happened I may have considered it but since they didn t I wasn t going to accept anything but what I paid for. Now to this young lady s credit she did go across the street to Walmart and bought the oil that I should have gotten in the first place, but the tech that improperly performed my service never did come apologize which really rubs me the wrong way. I probably will be looking for a new place to have my oil changed, which sucks for me since up to this point I enjoyed my service there, but the ball was dropped in too many places such as providing the wrong product/service, not confirming what was on the work order, and lack of communication.Service: Oil change
Barrett Brady
4 months ago
Great service! Knowledgeable staff! Very fast and friendly also! Will definitely be a repeat customer
Thee Flowers
2 months ago
The guys was great I was in and out within 45 minutes customer service was awesome.
Dallas Allgood
4 months ago
What a great place! First time there and the staff were knowledgeable and very friendly. Definitely recommended.
Drew Clayton
4 months ago
Always fast and helpful service. Gets me back on the road fast!
D Tardy
10 months ago
My go spot for a quick oil change! The customer service is always great and you may even get a great recipe for dinner. Keep up the good work guys and gals!
Tausha Rawls
7 months ago
Oil change wasn't rapid but good service. The cost is why I rated 3 stars. Too expensive.
ctcouch
a year ago
Great service. It's refreshing to get an oil change and not have the technition try and sell you other services.Nice and friendly staff! I will be back!