NAPA Auto Parts - Young Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D Lindstedt
6 days ago
good store but i wish they would update their hours!!! website says open til 2 on Sundays but they are closed all day....

  Celina Connors
9 months ago
Very prejudice workers there. They followed me around like we were thieves or something.. we went to buy a specific product & they asked us if we needed help after I heard them whisper & we said nicely we don't need their help finding anything. They came anyway. And they stood to there until we left up to the register. Not cool. What a way to make someone feel. Uncomfortable. That's just not right. I've worked in customer service. And. Guest services for years. I never could or would ever do that to any. Customers

  Jen S
8 months ago
We were traveling to Walker from out of state pulling a boat and were concerned about our breaks. We called them for an appointment during our stay and they were able to get us in. Appointment took 45 minutes so very prompt service and more comfortable on the drive back home

  Maria
a year ago
The mechanic was very nice but I had a horrible experience with the owner/receptionist. She told me to bring my vehicle in to see what shocks it needed to get an estimate and charged me $50 after it was done for seeing what shocks it needed (Google will tell you for free) and when I arrived she refused to give me my keys until I agreed to pay her. First she said her mechanic looked at it for 30 mins and then she said he looked at it for an hour. I then walked out the door (with her yelling at me) and my car wouldn't start so I had to go back in and the other service worker said something was loose on my battery after he looked at it (I haven't had issues before with it). Other locals have had issues with them. Apparently they give you a good deal if you pay in cash though...

  Tom Brandt
4 years ago
This place is great because they have a very good mechanic on board to fix things and no waiting for parts. Counter service was pleasant and helpful.

  Diego Cruz
9 months ago
excellent place to find the part you are looking for!

  Amanda Mcfadden
9 months ago
We rented bikes for 8 adults and 6 kids and they were very helpful and accommodating for all ages!! Highly recommend renting bikes from them!

  Kyle Larson
2 months ago
They charge you 4 re stocking fee...

  Dennis Dammen
5 years ago
We have always had great service, attention, treatment, and advice from Nate and his wife. The new store location is easier to access, too. Here is a family business that in our view is truly a great asset to the community! We will patronize this business and encourage our friends to do so as well.

  elkdog423
10 months ago
Had to pick up part. They were so nice and helpful. Made it very easy and quick..

  A. Brandt
2 years ago
Best sales associates I've ever met. The owners truly care about their astonishment. The complex questions about my car were answered immediately and truthfully. Fantastic auto shop.

  Brian Haag
2 years ago
2 days and 50 dollars later my gf's tire is finally repaired. All they did was jam a couple plugs in it. I could have done it myself had I known it wasn't gonna be patched. Steer clear of this place.

  Not Sqwiidge
a year ago
Charged 100 for alignment and my car still pulled to the right exactly like before. Took to another.. shop yea nah was never aligned. SCAM ARTISTS!!!

  Mike Kinney
a year ago
Closed on a Sunday despite them updating their hours on Google to show they are open. When I went there some people were inside and the older guy there was extremely rude about it.

  Fred Negaard
2 years ago
I had a flat tire on pickup Called at 8:00AM and they were busy but got me in. Service was unbelievable as was the $25 charge. Great business for Walker area.

  KeshiaMarie Drouillard
3 months ago
Very helpful and nice guys..

  doug toth
10 months ago
They had the battery I needed for my scooter and lots of other stuff too

  Julie Kondziella
5 years ago
Extremely horrible to deal with. The worst communication skills I have ever dealt with in my life. The vehicle was there for 3 days with no updates unless we called, and We were stranded 4 hours away from home. Which they didn't seem to care about.$65.00 and 3 days lost. the car was NOT repaired. The techs. Were not noligable enough to do the repairs, and claimed to not be able to find parts. THEY ARE A PARTS STORE. We luckley found a local to help.This awsome person found the parts, and did the repairs in his home garage. Hmmm. Maybe try a differnt place. That's if you want people who care, and know what they are doing!!!!!!

  Thomas Hoffman
4 years ago
The folks at NAPA are awesome. I had a flat tire and they fixed it and found a nail in another one and fixed that one too. There was no tire around town for my vehicle. Thanks guys for getting me back on the road.

  Kris Nash
2 years ago
Only complaint was that the price I was told when I ordered the tires was quite a bit cheaper than what the final price ended up being, not a good way to do business!

  joanna putnam
4 years ago
Absolutely the worst service I have ever witnessed!!! The guy working (could be the manager or owner) was so rude to us. I Seriously pray if anybody is ever in need assistance they do not call this place. They shouldn't even get a rating.

  William Ostenberg
2 years ago
Pretty small store with minimal on the floor products in stock. Along with in stock auto parts.Service is excellent though, 2 things up there.

  Randy Carlson
a year ago
Great staff. Will bend over backwards for the customers

  Kevin Wolf
5 years ago
Great customer service, knowledgeable. Had the parts I needed on hand and also the Equipment I needed to rent for at a fair price .

  Oscar Jay
5 years ago
First off the hours on the web site say the store is closed. Called no one answered but the message said it's open. Go in to buy about 500 dollars in part and the customer service is absolutely horrible and unprofessional. I do not suggest going out of your way to visit this store.

  Cynthia Wall Roden
8 months ago
Very efficient and nice. Brought my 2002 Lincoln Continental back to life!

  Patti Refsland
5 years ago
Not only did employees assist us in checking out our truck battery, they let us pull into their heates garage to replace it.

  William Erickson
3 years ago
Napa Walker Mn excellent service, great advice especially if not mechanically inclined fair prices it is a win win

  Illeana Brown
3 years ago
The worst costumer service ever! The lady and the guy at the desk were not helpful and they were rude.

  Chy Anna
2 years ago
don't go here, will tell you one thing and charge you another , biggest rip off