St. Cloud Toyota

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave S
4 days ago
The most comfortable experience buying a new vehicle. Caleb and Nate provided a comfortable, thorough and seamless purchase. Everything was explained in detail. Was attentive to my needs and had that family feel throughout the dealership. Bruce Arnold even stopped by to wish me well in my new purchase. I highly recommend Caleb and St. Cloud Toyota for your vehicle needs.

  Felicia Barton
2 weeks ago
I bought a Ram 3 years ago from St. Cloud Toyota. Also have since referred 4 others who have bought from St Cloud Toyota ( see previous review regarding issues with pick up) Rob Gable in the Service department has helped me for 3 years work with not only Toyota service but outside service to diagnose and take car off my pick up. Recently more issues with it came up. I contacted the Dodge dealetship repeatedly, ready to buy a NEW RAM and did not get a return call.I called Rob Gable, informed him. He had Rob Brink, with sales @ St. Cloud Toyota call. He called within 30 min.Long story, happy ending. Happey owner of 2024 Toyota Tundra. I have changed my pickup brand loyalty due to unwavering, service and dedication of this dealership and staff. Rob Gable (service), Rob Brink (sales), and Nate (finance) were perfect and this is the experience a person should have. THANK YOU GENTLEMEN!!!

  Meranda Heinecke
a month ago
Great experience! Lexi my sales lady was super helpful, made me feel so comfortable throughout the whole experience. Answered my phone calls every time I had a last minute question. Even delivered my car to my home! Nate in finance was amazing as well, found me the best interest rate, and was super personable and made the whole process easy & great! Highly highly suggest buying your next vehicle from St. Cloud Toyota. :)

  Mindi Wolf
4 weeks ago
We had a great experience at St Cloud Toyota! Kyle was great at listening to what we were looking for in a vehicle and the team was very helpful in understanding our options and Toyota features!

  Kelly Achmann
a week ago
I recently purchased a used Toyota Highlander from St.Cloud Toyota. I was interested in test driving two of them, but I was told one was sold even though it was still on the lot and on the website 1.5 weeks later. I decided to purchase the vehicle and it all went relatively well. In the delivery bay there was another salesperson with another customer, that salesperson was upset with us and yelling trying to get our attention, which seemed a bit rude to me. However, after leaving I noticed a large paint chip off the fender. I received a follow up call from the salesperson the next day and I explained with the snow on the vehicle I didn t notice the paint chip. I was told by the salesperson they would check with detailing and see what could be done. I also requested a quote for a remote start that I was unaware the vehicle did not have included at time of purchase. It is now 2.5 weeks later, two emails and two phone messages left with no response.

  Nick Reed
5 days ago
I wasn't a typical customer here, I went here to buy out of my leased vehicle from USBank. I had a good experience here despite delays in paperwork, but out of the hands of the dealership. Mitch in finance was great to deal with, was responsive and would give updates along the way. I ended up having to come back, but Mitch made sure everything was ready to go for my appointment and made the process quick and painless.I would recommend the dealership for people looking for a vehicle, but I would highly suggest to stay away from USBank leasing if possible!

  Carol Kiemle
3 weeks ago
Mo Ali was great handling my oil change and repairs on my RAV4 . I was kept in the loop throughout the oil change and had a very nice space to relax in as I waited. A few days later, I was provided with a loaner for the repair and it was clean and neat plus the repair was done faster and sooner. I could not have been more pleased. Thank you!

  Jason Brown
2 days ago
Caleb was knowledgeable and straight forward. Mitch did a great job patiently explaining the paperwork. We will definitely be back the next time we are in the market for a vehicle.

  Stef Rothstein
4 months ago
Once again, we had a fabulous experience from the time we began our search to the actual purchase date. Rick truly listened to what I needed and found the perfect fit based on my criteria. Nate was fabulous to work with in financing. The only challenge was waiting months for it to arrive (which I understand is not something St. Cloud Toyota could control). I LOVE my vehicle. :)

  Anna Matzdorff
a week ago
Bought a Jeep Grand Cherokee at this dealership & had a great experience. Professional, clean, and stick to their word. Special shout out to Chris for helping me secure my first adulting car!

  April Diederich
3 months ago
Not only did St. Cloud Toyota generously donate a gift certificate for a full vehicle detail (over $400 in value) to a cancer benefit silent auction, they did an amazing job with the detail. My vehicle is a year old that hadn't had an interior deep clean until I brought it in on Jan 10, 2024 and after their service it looks brand new again. Friendly staff and great shuttle service.

  Jared Wosmek
4 months ago
St. Cloud Toyota: A friend traded his 4Runner and purchased a new Tundra (which is absolutely amazing). After learning this, I was interested in purchasing his former 4Runner.My friend had a great experience and recommended me contacting their salesperson (Trevor). I was able to meet with Trevor who was really great to work with. I ended up purchasing my friends former 4Runner; it worked out great!I always dreaded the thought of purchasing a vehicle from a dealership; however, Trevor made the process fast, easy and actually fun for the first time ever. While I was there I met a salesperson named Dutch who was also an awesome person. I was really impressed with how kind and helpful everyone was (and it was sincere).I recommend St Cloud Toyota and Trevor and/or Dutch to my family and friends.Thank you St.Cloud Toyota. I very much appreciated the entire experience.

  Tyson Burke
a month ago
There was some renovation going on otherwise i would give 5 stars! Very friendly staff and comfortable waiting area. They have great system for keeping you updated during the process via text. I left to grab a bite of food and they notified me promptly when service was complete

  Jessica Gould
4 weeks ago
Toyota was very efficient and friendly. For me they went a bit too fast over the extras I purchased. They showed me what it would cost per month but didn t show me the cost upfront. Most likely I would have purchased the extra stuff anyway however I later felt when looking it all over taken advantage. I know I should have asked but a lot of information is thrown out in a short amount of time. Making a purchase for that amount of money is not like buying a new tv!!

  Ryan Basu
3 weeks ago
I drove 5 hours from out of state to buy the vehicle. They were responsive and helpful via email, and the buying process was very smooth. They had multiple others express interest in the vehicle after me, yet they held it for me as I was first. Very honorable!

  Tony Gunderson
3 months ago
Our first experience with St. Cloud Toyota and it was GREAT. We drove 2.5 hours (from WI) to get there. Well worth the trip!! Nicole, Alex and the gentleman who did the paperwork were all great to work with. It was very busy and they were frequently letting us know about how long the wait would be.Definitely worth the drive past the other dealerships!Thank again!Tony&Tess

  Olivia A
2 months ago
The service technician, Brian, was super nice! I called Toyota in a panic because my ABS/brake system lights were lighting up my dash like a Christmas tree. He couldn't get me in for an appointment right away, but he told me I could bring my van by and he could tell me if it was safe to drive or not. I really appreciate him being willing to take time out of his busy day to help me last minute! Thank you Brian!

  Debby Buchanan
3 months ago
Wonderful, honest,professional people to deal with! I was a bit leary of dealing with an out of state company, I read the high ranking reviews and spoke with Johnathan originally after deciding to make the drive from Dow,Illinois to purchase my beautiful 2010 Ford Ranger pick up. I rented a car and dropped it off at the Saint Cloud Enterprise. The Saint Cloud dealer even picked me up and took me to my truck! Unfortunately, it was Jonathan s day off so I dealt with Ishmael. Never got to meet Johnathan. The truck was all ready to go upon my arrival and all transactions were ready as well. Pay sign and leave. Fast,friendly and courteous ! I would definitely , highly recommend this company to anyone looking for a great deal on a vehicle! The truck was and still is, everything they said it was!

  Randy Hanson
6 days ago
Caleb was great to work with. No high pressure sales. Pleasant staff. We love our Grand Highlander Hybrid.

  Cheryl Schimming
4 months ago
I highly recommend St. Cloud Toyota! Because of the warranty offered on all purchases, the ease in closing the deal with Business Mgr. Nate, and Caleb's (salesperson) non pressure, we didn't have the stress experienced with past car purchases. I love that I won't have to run to the DMV to register the vehicle and get the plates and stickers, because Nate takes care of that right there!! They also filled that gas tank before we left. :-)) We will definitely look here first when shopping next time. If you're still reading this review and it spurs you to go make a purchase, tell them I sent you as there's a little reward for me. But that's not why I'm leaving a 5 Star review. From my experience St. Cloud Toyota is deserving of it!

  jeff Fossen
3 months ago
The easiest most efficient car buying experience I've ever had. Great offer on my trade in and excellent deal on my new to me truck. My sales person Nicole and Nate in finance both did an awesome job making me happy!!

  Al Yu
2 weeks ago
I just love St. Cloud Toyota, period. My car had an unexpected water leaking problem and they worked so hard for finding the problem. They found my cowl panel was broken and it is believed some auto glass workers screwed it (the inside air duct) before. They patiently fixed the cowl part and did their best to dry out my front floor mat and carpet. I greatly appreciate their hard work and they treat my car just like their own cars. Thank you St. Cloud Toyota! Thank you Mr. Dan Pope!

  Del Ellingson
a month ago
Overall I have been very happy with the service. Although, there was a miscommunication with the last appointment made and some of the details weren't communicated with the rest of the crew and I am now having to Go back and have the key fob programmed, which should have been done on the previous appointment. No big deal, but still an inconvenience on my part.

  Joe
a month ago
My wife took her vehicle here to get oil changed and the guy that was working on it said it had a little oil leak and said it was normal and said he will clean it up and look at it next time. How is oil leak normal and not big deal. They know the extra coverage we got when we got the car is almost up and they don't wanna fix it. They said we also didn't do all the other services that we needed to do to qualify for it to get it covered and said it voided the coverage now. So we paid over $7,000 for the extra coverage and this how we get treated by your service team. What a joke. Your service advisor should be fired for only watching the video of it and saying it's not big deal and being rude!!

  Alesha Ketter
a month ago
I was told that my power train warranty was void because I did not get all my fluids replaced for $1600 at 100000 miles at Toyota. I had tried to schedule with Toyota at 100k and they had no appointments for me that would fall within the 100k mark. I asked if I could go to someone else to maintain my schedule and they told me yes. I did. Now at next oil change I'm told I have to live 50 miles away from Toyota to service elsewhere and now my power train warranty is void. I was reminded that it's the consumers responsibility to know the contract, which is why I specifically asked if I could service elsewhere since they couldn't fit me in on schedule with my warranty. And again, I was told by Toyota staff I could.

  Joel Justin
4 months ago
I highly recommended Waite Park Toyota Used Cars to anyone looking for a used car!! Ismail is easily one of the best car salesman around!! I bought my wife a 2011 Toyota Rav 4 and Ismail put a ribbon on the car. We picked it up right before her birthday! It was one of the best moments of our 31 years of marriage. The car was fully inspected. Everything that was done exceeded our expectations!! We will always remember the great service we received!!

  Kris Haley
a month ago
I purchased a vehicle from St. Cloud Toyota in December of 2023. My salesperson was Caleb. He was able to help me find a vehicle that fit what I needed. There was a minor glitch with the vehicle but it was fixed and I am very happy with my Highlander.

  Jeff L.
2 weeks ago
Guys did an awesome job on my maintenance service!! I highly recommend..Thanks.

  Kelly Brimbor
a week ago
Everyone who helped me was super nice and explained every detail about the car-buying process to me. I felt my questions were answered promptly and thoroughly by Jordon, Rob, and Nate. Thanks for your help, guys!!!

  Robert Noreen
3 months ago
Overall, very poor Experience as well as service. I Felt belittled by some of the questions as well. And not happy with the prices are equal to the services. I was charged for two hours for something that should have taken any Experienced technician five minutes to do. The worst of all is I still have the same issue with the vehicle. Keys were lost appointments that were scheduled had to be rescheduled, because that was even lost in their system