Paul's Auto Service

4.8 (77)

  2407 2nd St S, Waite Park, MN 56387
  (320) 253-8789
  paulsautomn.com
  Claimed

Auto repair shop Car repair and maintenance service

From the business

  • Identifies as women-owned

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Stearns
a month ago
Hello, if you want to feel confident that you will be getting quality service, from really great people, I definitely recommend Paul's Auto Service! I live over two hours away and my experience was with Greg and Julie at the shop. They helped with repairing my daughter's vehicle, as she goes to school nearby. The entire time, they were so nice to work with, they were great going through how the repair process would work, and they were reasonably priced.It can sometimes be tough getting comfortable with a mechanic when you do not yet know them. I recommend that you get to know them and hopefully you will enjoy the same, quality experience. Thanks Greg and Julie!

  Mark Bowen
2 months ago
Great customer service, quick turn around time, and extremely reasonable. Julie and her team are exceptional! Will definitely be going back for all my vehicle repair and maintenance

  Manny
6 months ago
Great honest shop with reasonable rates. They just replaced my water pump and timing belt. They saw the serpentine belt was ready to be replaced so they replaced it for me. My car had a bunch of rattling going in from the heat shields that they silenced. It sure is nice not hearing the rattling all the time anymore. Thanks to everyone at the shop! Great place I will be taking all of my car business here from now on.

  Danny Roehrich
a month ago
Awesome experience every time! Run by pleasant people who clearly know what they re doing. My go-to mechanic ever since my first visit!

  Robin Leukam
a month ago
It's been awhile since I've taken my car to Paul's auto and they are always honest and up front with you.

  Eric Dunham
6 years ago
Took my vehicle here because it was "crunching" whenever I went over a bump. I'd gone to Firestone first after a family member's recommendation, and they'd told me I needed $600 of work they wanted to replace a bearing, and a bunch of other work besides.Paul took a look at it, knocked some ice out and drove it around the block before telling me nothing was wrong with it. Charged me $35 and agreed to put it towards the cost of any work if he was wrong about it. He wasn't wrong about it, and he saved me over $500.Good, honest mechanics are hard to come by, so I'm glad Paul's in town.

  Sam Smith
a year ago
Paul's Auto is fabulous. Julie answers the phone and they are straight talking, honest and give you the best deal they can. Yes, they are booked out a couple weeks, because they do a great job! They were recommended to me and I recommend them to you.

  Emily Roiland
a year ago
When one of my brakes started grinding super loud they squeezed me into their schedule and took care of me asap! Unlike some other places I ve been I didn t feel like they were trying to sell me something I didn t need or trick me. When called I get an idea of what might be wrong and the work and prices are honest and upfront. These guys take care of their customers!Service: Brake service & repair

  Amanda Mattheisen
10 months ago
Greg and Julie are great people and go above and beyond to help and make sure you have a good experience for a fair price. Highly recommend!

  Vanjon Arvidson
11 months ago
It s not just hype, Paul s auto is truly a pillar of the community.HonestyIntegrityAnd a mechanic you can trust.Thanks to Julie and Greg.

  Pamela Miller
a year ago
Of all the businesses I choose to use, I recommend this one above all others. They don't advertise because they don't need to. I could go on, but sometimes "less is more." Try them for your next vehicle service and you will see why.

  Ryan Vick
5 years ago
Paul's Auto is the only place I will take my cars and have been for over 15 years. You can trust the owner, Greg, has your best interest in mind. I never have to worry about un-needed or overpriced repairs. I currently live over an hour from Paul's Auto, but will continue to remain a loyal customer. Would highly recommend to anyone!

  Pam Kenning
4 years ago
As a female, it's hard to find a mechanic that I feel comfortable taking our family's vehicles to. We feel like we hit the jackpot with Paul's auto. Greg and Julie are honest, offer fair pricing, and are great to work with. They are knowledgeable and are always looking out for our best interest in the maintenance of our 4 vehicles. We feel blessed to have found them.

  Sara Moorlag
4 years ago
We have been taking our vehicles to Paul s Auto for a few years and would highly recommend them! Greg and Julie are trustworthy, quick to fit us in for emergencies, and honest. Excellent quality repairs, priced fair, and quick!

  Scott Hemmesch
4 years ago
Paul s Auto Service provides high quality service at a fair price. This is a local owner-operated automotive shop in the Waite Park/St. Cloud Area. The personal service provided by Greg creates a trusting relationship that is a unique experience when it comes to automotive repair. I always feel that the repairs that are recommended are the best options for our vehicles and at a great price!

  Cheri Moore
4 years ago
Greg and Julie are awesome. They have integrity and work quickly and efficiently. If there's not a problem, there's not a charge. We are so grateful for a mechanic we can trust!

  Steven Doose
4 years ago
Expert service and repair, has done large and small repairs for us over the years. In my profession I am sometimes asked where a good place to get a repair done is. My two requirements are expertise, and honesty, Paul's Auto Service meets both. My wife is intimidated by some auto repair shops, but has no qualms about dealing with the owners of Paul's.

  Troy Heavirland
3 years ago
Brought our car to a dealership and they tried to charge us 500 to $600 dollars for an exhaust leak. Brought it to Paul's and they fixed it in 15 minutes and charged $60. Very happy with there work.Services: Exhaust, Brakes, A/C installation & repair, Oil changeServices: Exhaust, Brakes, A/C installation & repair, Oil change

  Keishia Buckentine
5 years ago
Best Mechanic shop around. Great work and great pricing. I recommend them to everyone I know. The best part about them is they are honest and don't tell you to fix things that don't need to be fixed. There are plenty of shops out there that will take advantage of someone that doesn't know much about mechanics but this shop isn't one of them!

  Justin Wirth
11 years ago
I started going to Paul's when Paul owned it. He was known for his honesty. He sold it to a guy named Greg. Greg seemed honest too. About five years ago, I moved out to the country. I happened to land right next to a mechanic for Wright County who used to have his own shop and still has the computer diagnostic mechanism that plugs into the car. I won't bring my car to the neighbor because I know he won't let me pay him and he must work about 80 hours a week (two jobs). However, I do take advantage of the diagnostic machine he has and typically, he can diagnose problems on the phone by having me do things with the vehicle. So I am usually pretty confident I know what is wrong when I bring it in. Not only is my neighbor always right, Greg always forms the same conclusion as the neighbor. I don't advertise that the neighbor has already made a tentative diagnosis over the phone or a real one with the machine. I don't know much car talk either so I would be an easy target but I can knowingly say that Greg, the owner of Paul's Auto has always been honest with me. I know he's cheaper than the dealers (Nissan, VW and Subaru) but can't compare his rates to other shops because I just go to him now.

  Lance Steinemann
3 years ago
They have always been straight with the work they are going to do. The pricing I believe is fair and they are very friendly and easy to work with. I have recommended them to friends and they now go there for service on their vehicles.

  T L
a year ago
Great service and great people. Have been going there for years. If you want a repair team you can trust...this is the place.

  Tyler Erb
2 years ago
Every person here is amazing! They do great work! My whole family goes there. Including my mom, grandma, grandpa, brother and sister inlaw. Highly recommended!

  David M
6 years ago
Not a good experience with this place. A friend told me about this repair shop and recommended me to bring my vehicle here for cheap repair costs. He was right about the costs being cheap but the repair was also cheap. My vehicle broke down within a week of bringing it to this place. I wouldn't recommend this place to anyone. I would rate it 0 stars but it won't allow me.

  Steven j Doucette
3 years ago
Greg is a great mechanic and Julie is extremely helpful and very personable. My experience there has been nothing shot awesome!

  John Sprengeler
3 years ago
Have gone here for the last 15 years. Always excellent and timely and affordable service. Clean new location. Can't ask for much better than what Greg and Julie provide!

  Ian Sutton
4 years ago
Wonderful mechanic service. They are uncommonly honest and upstanding, particularly for the trade that they are in. Myself, and many families I know only bring our business here

  Troy DanDurand
8 years ago
Based on my experience today, I know this business had my Mother's best interests in mind!I highly recommend this mechanic shop and staff for women or anyone for that matter, who has been taken advantage of for unnecessary repairs or services by other unscrupulous high cost repair shops.

  Oscar Cediel
a year ago
I have a good experience. The repair was done the same day. The attention is good. I will do again next time.Service: Steering & suspension repairService: Steering & suspension repair

  Donna Christman
3 years ago
We have bven using Greg's services for years. Always great to talk with Julie. Fair prices and great service

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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