J&H Auto Repair and Towing (NAPA AUTO CARE)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua Hurliman
2 years ago
First class repair shop!!! Mike the owner is awesome!! Dropped everything to fix our DR brush mower. Highly recommend if you're in need of a great mechanic!!

  It's Just Dee
6 months ago
I broke down from out of town and was able to basically limp there and park until they opened. Once they had the opportunity, they took a look and diagnosed the problem. However, parts were not available in this area and would take too long to get it. Being from out of town, I was not willing to wait, so I was able to get AAA to tow me to Duluth to get it serviced and on the road again.

  Roman Stelter
8 months ago
Amazing service! Brad went above and beyond after I got stuck on the side of the road, after a speedy tow job he was able to help fix a problem with my gear shifter cord that came on after I got stuck. His fast, careful, and expertise was able to quickly get be back on the road! I recommend using J&H, thank you Brad!Service: Car towingService: Car towing

  D S
7 months ago
Our alternator belt broke. Ken at J&H was amazing, he squeezed us in so we could get back to home base further north and then home the next day. For a bummer of a situation we sure lucked out and are glad we brought our car here.

  David Elias
9 months ago
#1 - I had a nail in my tire, and stopped in town to get it repaired at J&H. The shop owner, Mike, was super friendly, and his guys got it fixed fast at a fair price.#2 - Had an electrical issue with my 2016 4Runner, and needed a tow & repair. The tow driver was friendly, punctual, and a great communicator. The shop owner was able to replace the bolt-in fuse (tricky!), troubleshoot a few others, and get me back on the road at a very reasonable price.Good People + Great Service = Would RecommendServices: Tires, Electrical, Car towing

  Sarah Bee
a year ago
Had our breaks done at a different place, that place had messed them up and we ended up with messed up brakes and a flat tire. J&H fixed our brakes in a quick and timely manner and also have very kind staff! Priced very reasonably for the quality of work they do! Got us back on the road on the same day and saved us from being stranded 3 hours from home!Services: Tires, Car towing, Brakes, Tire change

  Michael Bender
a year ago
We showed up midday in our camper van with a horrible grinding noise coming from the rear. These guys stopped everything and had her up on a lift in their lot in about 5 min. Gave us an honest diagnosis (Brake dust cover and a minor tear in the axle seal) and sent us on our way without charging a dime. We were able to make it home to MA no problem. Even got to hang out with the cutest mini-aussie, Rooster. Great guys and great service.

  Sarah Hickie
a year ago
We stopped in at J and H after finding a screw in our tire while on vacation. They were able to immediately help us and take a load of stress off of our shoulders. We also had a bad battery when we stopped in. They didn't have the exact battery we needed but were able to direct us to a shop in Two Harbors. Everyone at the shop was very friendly and super helpful!Service: Tires

  MayhemRv
a year ago
Contacted them at 11:48 am regarding an oil change as I was traveling through the area. I told employee that I had the correct filter in case they didn t. Appointment made for 2-2:30 and I waited in nearby parking lot. 40 minutes before appt. They called and said they couldn t do it today and wanted to reschedule. I explained I was unable due to having travel schedule. Come on, how long can it take to drain oil, change filter and refill with new oil? 15 minutes? Thanks for wasting my time!

  Kimberly Grussing
a year ago
My family and I got stranded late on a Saturday night at Split Rock Light House and J&H were able to jump our car when no one else could . And saved us a huge expense on towing . We are so grateful with the professionalism and how they went out of their way to help us to get home!Service: Battery serviceService: Battery service

  Griffin C
2 years ago
We were from out of town, about 6 hours/400 miles away from home, on our way back from northern Minnesota. My car is not really made well for gravel roads and got a rock stuck up somewhere that was causing a terrible grinding and scraping sound. We decided to stop here on a whim not wanting to continue much further and we had few options being in an unfamiliar area. Everyone was extremely welcoming and helpful, they had us back on the road in less than 30 minutes, hardly lost any time and even offered to not charge us. Would definitely go back again if it wasn t 6 hours away from where I live.Service: Tires

  Nancy Thomas
a year ago
Came out of the BWCA after 8 days and the battery was dead. We were way out in the woods and were luckily able to get phone reception from time to time. We got hold of J&H who came all the way out to where we were and jumped our car. He was such a nice guy and I can't tell you how much we appreciate what he did for us.Service: Battery serviceService: Battery service

  Kristin Lambert
6 months ago
We kept getting a low tire warning on our Transit Van. Stopped here and they helped us get the spare on the van. Super friendly and great service.

  Daniel Dolan
a year ago
I cannot write enough positive things about these guys. I had a breakdown while on vacation and didn't even know where to start. They picked up the car and helped us figure out where to go, then worked around our vacation schedule (even though they didn't have to!) in order to make sure all was not lost. Knowledgeable, friendly, and beyond helpful.Services: Auto engine diagnostic, Car towing

  Alison Conrad
a year ago
These guys went out of their way to dig out our truck and camper. They then got it down a steep icy hill. The showed us where to go to a hotel where we could ride out the storm. They made us feel safe in a scary situation.Service: Special vehicle towingService: Special vehicle towing

  Todd and April Egerstrom
3 years ago
Mike went above and beyond when we were standard 60 miles from our destination oh and it was 730pm and getting dark ! Towed our bike and worked on it for 2 hours !!!!! He was able to get us up and running and back on the road ! Great professional service and quality work, determination and a kind soul!!Service: Motorcycle towingService: Motorcycle towing

  Katie Gorecki
9 months ago
Owner and staff was knowledgeable, kind, patience to work with. Great and very quick experience dealing with tire replacement.

  Dave Juntunen
3 years ago
These guys are AWESOME!!! We ended up having a starter issue on the morning of the day we were supposed to leave for home. I called and these guys took care of everything- timely and reasonably priced! I would recommend these guys to anyone having an issue with their vehicle on the North Shore. Thank you!

  Netta Lopez
a year ago
We hit a rock on our to state park and everyone at J&H auto was super helpful. They got us a decent tire to get us back home which is three hours away.

  Hans Myers
3 years ago
Front CV Joint failed on my truck while visiting a state park. They were able to get me in, and my truck was fixed within 2 hours.Also, if you're from out of town, there's a scenic outlook within walking distance. Cool place to go while you wait for your vehicle.

  Matt Klatt
2 years ago
My snowmobile trailer broke this winter while up in Silver bay. Brought it to the shop, they stayed late and helped me get it fixed to be able to get home. Really great guys and would highly recommend!

  Pam Longfellow
3 years ago
This is an overdue callout to the great guys at J&H. My catalytic converter busted on my drive back to Minneapolis from Lutsen on a cold day in February. J&H quickly hoisted my car, discovered the problem and supported me in choosing what to do about my circumstance. I was well taken care of inside of my unfortunate turn of events on that day. The team at J&H is honest, generous and people-focused. Thank you Mike & Team!

  Mary Penkava
3 years ago
We were on vacation and our brakes went out, we blew a line. We called at 8 am, they got us in by 2 pm. They put a new brake line on and got us on our way. Fantastic service, friendly people, great value!. Thank you!Service: BrakesService: Brakes

  Rose Brubaker
3 years ago
I showed up with a tire that was blowing air. I would have been stranded if they hadn't dropped everything and plugged a couple of holes in my tire. Great service, good repair work and a reasonable price.

  Corie McKibben
2 years ago
These folks were professional, fast and very kind after pulling my husband out of the ditch near hiway 1 today! And then called me back to let me know he was safe and on his way!!! Highly recommend!

  Raymond Mulkern
3 years ago
Mike is the best! My front Rf CV axle went out on my truck on my way from Tofte to Brainerd. I bought the part, called him to see if he could do it. He first told me he was really backed up. He then offered me the use of all his tools if I thought I could do it myself. I went over. He showed me where everything was. I got it done in record time because of his awesome time saving tools! I offered him money for his use of tools and some questions he answered and he said no . I made him take the $$, service like that deserves recognition! I have a place in Tofte, but if I ever need anything car related, I ll make the drive! Thanks again Mike! John Mulkern

  Chris Ryan
a year ago
We brought our car in and they identified the issue quickly and fixed it right away. The staff was super friendly and kind.

  Michael Cox
3 years ago
We had a leaking tire and called ahead. We showed up at closing, but they still patched the tire for us. Great people! I highly recommend!

  Dean Bakopoulos
a year ago
Super friendly, very affordable, honest and efficient for a tire repair while traveling. A real blessing to have this shop on the North Shore.Service: TiresService: Tires

  Alan E
3 years ago
Cv axle and Bering went out in Lutsen. Brad came and got it after hours and had it ready for us by noon the next day. Awesome service in an emergency without being over charged.Services: Steering & suspension repair, Car towingServices: Steering & suspension repair, Car towing