Walmart Auto Care Centers
4 (77)
                        
                        
                           
                        25 25th St SE, Rochester, MN 55904
                        
                        
                        
                        
                          
                           
                          (507) 292-1692
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            walmart.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Accessibility
- Wheelchair accessible entrance
 
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        David nicholson
                      
                      
                        
                        
  
  
                        11 months ago
                      
                      
                      Well I live in Iowa, but decided to have wal-mart change my oil while I got denture work completed next door.  On my way out of Rochester my 2020 jeep Cherokee with 10000 miles and 40000 thousand dollars,  started smoking and low oil pressure light came on.  I immediately pulled off the interstate and shut off engine.  I called walmart auto care and they told me they would have to commit to a investigation.   Basically telling me to bend over and take it like a champ.  500 dollars it cost to tow my jeep home; just to find out the technician didn't install the oring/gasket on the oil filter.  I made a claim to walmart and its been three weeks now with walmart calling me one time when I was at work so didn't answer...while I have called and emailed the investigator multiple times;   Now they are telling me statue of limitations from a letter I received which I have replied to.   SERIOUSLY GO TO JIFFY LUBE!! They mess up at times too but at least they back up their work.
                    
                      
                         
                        dan knoll
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Wal-Mart Auto Care Center has excellent employees working there. Honest, kind, helpful employees. I bought 4 new tires here. Other auto repair shops were expensive on new tires. Wal Mart Auto Care Center was very good on the new tire prices. Also very good selection of new tires here. Thanks, Wal-Mart Auto Care Center..
                    
                      
                         
                        Britanni Doerring
                      
                      
                        
                        
  
  
                        2 months ago
                      
                      
                      Showed up to get my battery tested and told me it was going to be a couple hours .. 1 person working on a Saturday ?! Pathetic. Don t waste your time!
                    
                      
                         
                        antho lag
                      
                      
                        
                        
  
  
                        3 months ago
                      
                      
                      Good service.People are nice.Prices are adequate
                    
                      
                         
                        Kylen Cypher
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      They took care of our vehicle while I grocery shopped. They recommended/installed new windshield wipers and explained the bill thoroughly. They were kind, trustworthy and honest.
                    
                      
                         
                        Lara Hansen
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      We stopped and paid for a a new tire to be put on our truck to replace the one that was slowly leaking air. 2 hours later... We get truck back with THE WRONG TIRE FIXED. And the employee just didn't care. He checked for a leak a d because he did find one he sent us off??? He did mention Walmart south or fleet farm if the tire lost air again a d they could fill it... (10 minutes away) and we had 40 min drive home. They were really busy, it was the day before Christmas Eve . But that's no excuse.
                    
                      
                         
                        Tony Cox
                      
                      
                        
                        
  
  
                        8 months ago
                      
                      
                      Great place for tire replacement and repair. Pretty quick service if they are not busy.
                    
                      
                         
                        Jeff B
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      The worst customer service in town. Very rude and unprofessional. I have had my oil changed here twice. They Always complained  that it was hard for my skid plate to be removed on my 2015 tundra.  It took them about 2 hours for both times I had my truck there for an oil change.  Something that took other companies no longer than 20 minutes from start to finish.  Both times I came for an oil change they tried to talk me into leaving claiming that they were understaffed and I would have to wait for my oil change . After my last will change they told me not to come back again that it just took too long to do the oil change in my truck. Why just got back from an oil change at another company in town who was much more professional by the way.  This company phone that the Walmart techs had either forgotten to install 4 bolts in my skid plate or they had simply fallen out from not being tightened down. I would highly recommend not having or oil changed at Walmart South in Rochester Minnesota.
                    
                      
                         
                        Charles Chernack
                      
                      
                        
                        
  
  
                        7 years ago
                      
                      
                      Went in without an appointment they took me fairly rapidly and took care of everything quite nicely. I would certainly go back again I was lucky I guess to go at a time when they weren't busy and they took care of everything they do have a problem that I'm a little sensitive to and that is that when you're in the waiting room which does not have comfortable chairs it is a real hike to get to the restroomIt's a little tricky if you haven't been there before to find the auto service center but basically it's on the right side of the building in the back right corner
                    
                      
                         
                        matt p
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Bought and paid for new tires. Got the better brand with higher mileage and  left to find out hours later that they put the cheaper tires with lower mileage warranty. Called to question this issue to find out that they only had 3 of the tire I purchased so their guy appearantly took it upon him self to downgrade my purchase so they had a full set of 4 without mentioning it to anyone and still charging me for the ones I ordered. They did fix the issue but not before trying to get me to take the tires they already put on my vehicle. Which was not what I wanted or paid for. So they replaced the tires and made things right after we noticed the problem and declined the partial refund for the wrong tires we were given. In other words double check you're purchases at Walmart tire.
                    
                      
                         
                        David Cleveland
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Very pleased with the Associates. Quick and efficient. Price was just right. Will come back again Services: Tires, Oil changeServices: Tires, Oil change
                    
                      
                         
                        John Heim
                      
                      
                        
                        
  
  
                        7 years ago
                      
                      
                      Quick when they're properly staffed, but the last three times I've gone they had wait times of up to 2 hours for an oil change simply due to not being well staffed. I'd definitely recommend going to another establishment unless you plan on shopping in Walmart for 2+ hours.
                    
                      
                         
                        Nardo Wright
                      
                      
                        
                        
  
  
                        9 months ago
                      
                      
                      Gentleman took the extra time to help me when my battery was dead.They way and beyond to help me
                    
                      
                         
                        Thomas Vogelsong
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Only have had good experience's here, sometimes the waits can be a little long but they have been straight up with me and always do a great job.
                    
                      
                         
                        Coleman Dennis
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      They didn t have my specific tire (which most places don t) but they were fast, honest, and polite. They referred me to someone who could and didn t try to get any money out of me.
                    
                      
                         
                        Simon Hershberger
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Reasonable price. Takes a little while unless you happen to show up when it s not busy
                    
                      
                         
                        Darrell Bannister
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      I got my oil changed  in a very short time and when I went to pay they said everything looks ok except I had a year in my right cv boot that needs attention and I thought that was pretty cool they will get more of my work thank you
                    
                      
                         
                        Tess Buescher
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      I was treated so kindly by all the staff, particularly Steve? who was behind the register.  He was so helpful.
                    
                      
                         
                        Alex Gruhlke
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Same staff for over 20 years. More knowledgeable than you would think.
                    
                      
                         
                        Ninja Panda
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Went there for oil change and the process could not have been more smooth. For around $20 for the pit crew oil change, there s no complaints from me
                    
                      
                         
                        Holden Wildeman
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      These guys work fast! They originally told me two hours because of a back up, no big deal, had it back to me in 45 minutes
                    
                      
                         
                        Darin Grewe
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Was able to get in and out in a reasonable amount of time.
                    
                      
                         
                        Nancy Jo Austin
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      The young man who changed our battery was polite and knew what he was doing.
                    
                      
                         
                        elizabeth chell
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      What a joke ! I had a bad battery and they wouldnt refund me only exchange and then charge me more! So sad
                    
                      
                         
                        Angie Watts
                      
                      
                        
                        
  
  
                        3 months ago
                      
                      
                      Matt is great
                    
                      
                         
                        susan messner
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Fast service and very nice people
                    
                      
                         
                        THOMAS A. Little wolf
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      informative reasonable and ya can shop while your car is being worked on
                    
                      
                         
                        Kevyn Estabrook
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Two hour wait and i had to leave car there or i lose my spot. Wow
                    
                      
                         
                        Shelly Mathews
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Excellent mechanics very good to me and their customers
                    
                      
                         
                        Izak Nipp
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Took 20 minutes! Super fast and super cheap