Rochester Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Corey Kampschroer
9 months ago
Purchased many vehicles here, for good reason! They treat me like family, giving me a great deal and the best part always keeping in touch with other things I am looking for!! A great many thanks to Scott, Nate, Zach, AL, Tom and Jennifer, oh and of course Rob, you have a heck of a great team there!!!

  Steve Crilly
2 years ago
I was having a bad day before I even got here but they managed to make it worse. Brought in my Avalanche for airbag recall. I asked when I made appointment if they would make sure any other work was needed as I haven't had it serviced in awhile. I have a slow rim leak when its cold and noticed on the way there that rear right said 25lbs . After 1 hr they came and told me it was all done and showed my the inspection saying they checked everything and set all the tires to 36lbs. I got in the car drove 5 miles and it started dinging. Air bag light was on and dash said service air bag soon. I then looked at tire pressure monitors and rear right was still 25lbs. None of them were 36. I called them and they all but accused me of lying about the tire pressure and said I would need to bring it in and they may have to charge me. So I inflated my tires myself and 2 days later brought it in. They made a deal about having me come out to the service area and having me watch them read the codes. Of course the code said the passenger airbag they replaced was bad. So after spending another hour there found out they forgot to plug in the new airbag and they inflated all my tires to 38lbs which I think might be more than they are supposed to be. There are other chevy dealers closer to me. I just thought it would be nice to have the mall close while I wait but won't go back here again.

  Rick Kinder
a year ago
I was not at this establishment to purchase a car but watching what I saw when the people left there very happy it's a very friendly atmosphere the people are great this is one place where you're not going to get talked into buying something you don't want if you need a new car this is the place to go

  Trev
a year ago
Lost the only key to my impala, the parts desk only needed my vin and my insurance to prove I owned it and they cut me a new one for $80! Total life saver, got my car back on the road, worked just as it should!

  Trav
8 months ago
I don't know why people buy gm because every time I need a part I swear it's back ordered

  Jerry Hansen
3 years ago
I had to bring my truck back in less than a week to get 2 valve stems fixed. I think that should have been done when I had the tires replaced.

  Jeremy Steinman
2 years ago
Bought a certified vehicle from them. Great staff as well as the owner. Would definitely make the 3hr drive for my next vehicle.

  Glen Bunkowske
a year ago
Great work but the mechanic left greasy footprints on my light grey carpet.

  AMELIA TALLMAN
2 years ago
Quick in and out for my car oil change.

  Dave Young
2 years ago
Done when promised. Waiting area comfortable.

 
3 years ago
The staffs in the store are very kind and friendly.