Casey's

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jennifer Christoph
4 months ago
We have been trying for over a week to get a pizza but every time we check the app says it will be over an hour (the phone just rings and there s an automated thanks for calling Casey s message). We decided to be smart and put the order in at 4:37 yesterday for a 6 pm pickup. Got there a few minutes before 6 and someone was cancelling the order the placed around 5 because it wasn t started yet. I then asked for my order and was told one of the workers was just starting to make it. I cancelled my order too and we give up trying.

  Amanda
5 months ago
Used to love this store. Would even say it was almost as good as kwick trip. It just keeps declining. First stopped being 24 hr, blaming covid but it never went back to it. We have 2 manufacturing plants that are employed 24/7, so people around at all hours of the night and early mornings. This gas station was really a highlight. Then closed the sub station... Why?? Can't keep any employees so the hours are all over the place and not refected on Google. Completely unreliable and gets very irritating. Only reason for an extra star is that the employees have usually been friendly and the I've never had a complaint about cleanliness. Warmers usually not stocked.

  Liz JA
5 years ago
Store seems to always be clean when I've been there. Of all the pizzas I have had here I have never had a dud. So far I haven't run into any real rude or bad staff members. I've mostly been there when the older employees are working and they are extremely nice and friendly. Pastries are good. I have only had one or two subs there because there is a really good sub shop right downtown Preston.

  Cindy
6 months ago
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  Tara H
7 months ago
Date of Visit: 09/09/2023 - Felt bad for the solo cashier with a line of 9+ people. Took forever for us to check-out, but other than that, no complaints. Standard gas station, restrooms ok & product was stocked.

  Heather Swartzentruber
a year ago
I placed a pizza order online yesterday for pick up today. A couple hours after I placed the order our plans changed so I needed to cancel the order. I tried calling the store 7 times yesterday with no answer, & they were open and I have tried multiple times this morning letting it ring so long that eventually it just cuts me off. You can t change or cancel the order online, it says you have to do so by calling the location you re picking up at. You may want to answer your phones if you don t want to be making pizzas that no one is going to pick up nor have been paid for.

  Rachelle
8 months ago
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  Ryan Breckenridge
7 months ago
9/20 Again no breakfast sandwiches, no breakfast pizza, and no biscuits and gravy. If I could rate a zero I would. No biscuits and gravy prepared and when I asked where the food preparer was I was told he was on break. On Feb 6 30 am again no biscuits and gravy ready nor any donuts! Poorly run store. I just drive by and wait the next Kwik Trip in Harmony.

  Andrew Lindell
a year ago
Great customer service, was told phone number is out of date online, so I am posting their post-it note of the change and hoping the right person to update it see this too!

  Katie Davidson
6 years ago
Horrible customer service almost every time I go here. Wrong cigarettes sold to me. Try to politely ask if more pizza besides supreme will be coming out, (hands thrown up and down rudely told NO! ) had been more than an hour since I was just there and still ONLY had Supreme pizza. Like it's really that hard to make a pizza! I make them all the time on a smaller oven. Literally takes up to 20 minutes and that's being nice, if ovens been on. Should only take 10!

  Tammi McKinney
2 years ago
Stopped in and Reuben was cleaning floors. First I observed him making sure the wet floor sign in place. When I was heading to the door he jumped in and opened the door for me with a smile which was not necessary nor was he right by it. Excellent customer service, and to Reubens Mom, it s nice to see there are still parents teaching their kids manners. Thank you Reuben! You re going to go wherever you want in life, keep shining!

  J Haug
2 months ago
Fix your damn hours of operation. You are never open at 4am.

  Toteona Gray
4 years ago
Unless it is a last resort, anyone who is not white do not go here. I feel that I was discriminated against when I went to this store. I was clearly in line first while they were discussing some scheduling situation. The (I assume) manager and employee saw me standing there waiting to buy my bag of chips. A Caucasian man proceeded to ignore the fact I was waiting in line and went right up to the counter and was serviced immediately! They are racist. Do not go here! It is all on camera and they know they were wrong. If you choose to be racist that is your choice, but it s dumb to not service someone because your losing out on money! At least be a racist who plays the game. Smh! Terrible. Least to say I did not buy the chips.

  Courtney Cosman
8 years ago
Used to love the pizza, subs, and wraps. Now not so much, they are sloppy, the veggies are never fresh, and the customer service is lacking big time. I've sent several emails in hopes things will get better, they have not. So disappointed with Casey's General Store.

  Christopher Mogren
10 months ago
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  Mark Olinger
2 years ago
I was told the fishing license needed to have a $10 trout stamp on both mine and my wifes fishing licenses. We're both 65 years old and therefore not required to pay for stamps.When i found this out i contacted casey's head quarters and was told they would follow up. They did'nt, so. No refund, no apology, nada. I stopped going there and Kwick trip has probably more than $20 bucks profit from me. And guess what? You can too.

  Jamie Knutson
10 months ago
Horrible store last week they didn't have anyone to open the store so they had to call someone in from Rochester which is 45 miles away no food in the warmers because the kitchen is closed at 9am and no donuts because nobody to stock the cabinet now again today cards only because they don't have anyone to go to the bank to get change to accept cash don't waste your time here there is a kwik trip 10 miles in all directions from here just hold tight

  Kent whitcomb
6 years ago
In regards to the subs. The guy was friendly but wasn't able to make a wrap. Tomatoes were soggy and a ton of pickles that leaked everywhere. Couldn't close the wrap. Wrap kept falling apart and leaking juice everywhere. I don't recommmend sandwiches from this Casey's. Friendly at least.Came back 1-4-18. Service may have gotten worse. Asked for a sandwhich and the lady said just a second and went to do something else. Another guy then came and heard I was being helped so he made the next persons sub which took 12 minutes. Then he started helping me and apologized. Took another 7 minutes to make my 6". Sandwhich was terribly made and they offered me a fork and plate to eat my 6" sub... This place puts 0 effort in training employees to make subs.

  Hosey OGradey
11 years ago
We have had more than a dozen perfect Taco Pizzas from Caseys Preston MN. Tonight was an exception. Way undercooked crust.Cold and damp.Minimal toppings, Young workers goofing off. Worst pizza I ever had.Threw 80% of it in the trash. Going back to the other Pizza place in town. Sorry..

  Jackie Adams
4 years ago
This place is clean neat stocked ....i beleive they all have been extremely nice and always said hi when you walk in.Pizza has always been just what I expected!Bc someone experiences a bad daysomewhere or by one person...doesn't make it a bad place, I'd feel immature to say so......one should not view a place/businessby one person's actions.I deffinitly enjoy when I visit here!!!

  Mike Cryocryptx Williams
11 months ago
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  Chelsea Rislove
5 years ago
Called 2 am. Woman was very rude on the phone. Entirely did not want to make us a pizza because she has ONE pizza to make before ours. Trying to deter us from ordering because it was inconvenient.

  Amanda Amy
2 years ago
Tonight my family had a bigger order and with today's world things are very hard!!! The staff was working so hard and was unbelievably polite!!! I couldn't be happier with everything we had from them!!!! Thank you for all you do!!!

  ILuvPoodles
2 years ago
Great price for the amount of pizza you get, toppings were spaced out evenly, and overall great pizza.

  Paul Meza
2 years ago
Orders food showed up 10 mins past the promise time wasn't ready was barely going through the oven, time before that showed up at the promised time, food wasn't even started

  Travis Thompson
4 years ago
Great staff, good customer service. Prepackaged sodas are a little on the pricey side, but always good pizza and donuts.

  Ang Olson
a year ago
Not open when they are suppose to be. I went there around 4:30 AM and it was closed. It says it opens at 4AM but apparently not.

  Daniel Bremseth
3 years ago
Great stores with a good selection of snacks. Every store is always clean and this one is as well.

  Sean Howard
3 years ago
Clean place an friendly employees an there subs are really good an I do have to say stop an get a bit or something to drink

  Puck Lewis
4 years ago
Avoid this gas station. Worst customer service I have ever experienced and took me 20 minutes to pay.