House Chevrolet Buick Cadillac

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Al Rafat
a month ago
I do not live nearby but our 2021 Tahoe had an issue while traveling and we ended up there as it was the nearest. Overall Jeremy took great care of us. The engine had major issues that required about 20+ hours of work. They were extremely friendly and courteous. Work was covered under warranty but we asked they align the wheels there and price was very competitive. Overall great experience and I would highly recommend. Thank you to the staff.

  Melissa Schulz
a month ago
My husband and I have purchased vehicles through House Chevrolet in 2018 and just a few days ago (March of 2024) . We love that they truly listen to your needs and try to find a match that will work best for you. They are nice, personable folks that are not pushy like a traditional salesperson. We also love that they wish us a happy birthday every year on that date. Personal touches really make a difference. We recommend House Chevrolet to anyone looking for a vehicle! 10/10 experience!

  Neal Underdahl
a month ago
Tried to schedule service several times at a different dealership, said they would call when parts were in for the recall. Never heard back from them after several attempts to reach out. Finally we called House. Not only did they stock the parts, they got us in within that same week and also replaced another failing part and the belt(which they also stocked). Excellent experience would recommend to anyone.

  Ashley Staunton
a month ago
We were in a pinch and needed to buy a vehicle the day we came to their store. Our salesman was very helpful and knowledgeable. We felt very well taken care of and not at all pressured, like we've been at other dealerships in the past. It was a very pleasant buying experience. When in the market for a new vehicle again, we will definitely be back!

  Rebecca Johnson
3 months ago
Edit: Changed my review to 5 stars after speaking with the dealership. They were very understanding and apologetic of the extra work we had to do, and even offered to make things right. They did not have to do that as I understand they have a policy for a reason. Everyone we worked with truly wanted the best for us and customer service was top notch.Original:Sales person was good. However, won t take out of state checks and made us jump through hoops to pay them. What s the difference if we do check or wire transfer when we re waiting for the money to clear either way? Only difference I can see is the dealership is lazy. Forced us into paying more money to initiate the wire transfer and no the dealership did not offer to knock the difference off the car.

  Pat Patterson
6 months ago
They took care of everything. Spotted the Chevrolet, Bolt on line. Expressed interest and made an appointment. Made a tentative deal and watched TV, while they prepared the paperwork and the car.They only minor glitch: trouble with their very sophisticated computer, that worked well once reset.

  luci spur
3 months ago
Everyone we had contact with was fantastic. Positive attitudes, helpful and knowledgeable. Anytime we (my husband) and I had questions, they were quick to reply or dig into and get answers for us. We really appreciate your time and effort you provided. Thank you!

  Brant Bell
a month ago
Kayla in service was very helpful and easy to work with. All of the necessary repairs were completed quickly, plus they were able to work with my extended warranty provider. I'll be back.

  Jeremy Tuttle
4 months ago
The service team did a great job with my warranty repair once GM finally decided to ship the required parts. They kept me up to date on the status and did what they could to make things right after the 3 month wait on parts. It did seem odd that after having my vehicle for 3 months that they didn't consider washing it before returning it. Either way, I appreciate the time and effort they put into getting my truck back on the road.

  Erin Schelin
2 months ago
I went in to see why my tire was leaking air. Since this particular vehicle has never had a tire change before, it took them longer than expected to get the tire off before they could do the repairs. They ended up taking care of the cost for me without my even asking. Great service and I love their waiting area!

  Shayla Early
3 months ago
Stopped on my way through town to have my oil changed and everything was amazing. The kids' space was so much more than I could've imagined- my daughter talked about it how much she loved it for an hour after we left. The video inspection was so neat!! Jeremy did a great job explaining everything and was very professional.

  Kevin Widmer
4 months ago
I was on the interstate for 3hrs. Half of that I spent trying to find someone to do a last minute oil change. By the time I had reached there facility it was roughly 5pm the night before Thanksgiving. They were able to get me in for the oil change and still did a Inspection. I was trying to make it safely to my kids and you guys helped me succeed. And I THANK YOU for that.YOUR NEW COSTUMER

  Yencho Lynette
3 months ago
I was in big trouble when I lost the only key to my Spark. Not knowing where to go in this small town, I went to our local Chevy dealer, House Chev.. Their website was complete and easy to find the serviceman, Jeremy. He made me feel taken care of and no worries. He texted me when there was progress and they also found a recall on my car and took care of it. I am pretty sure they washed my car too! Thanks House!

  Jeremy F
3 months ago
Easily 5 stars! Communication through the entire process of a warranty claim was 10 stars, they gave me a day that it would be done by and they got it done early. They called or texted everyday giving updates. Hands down the best service/customer service ive ever experienced. Whatever they are paying the people in service they deserve 10X that. I will never buy or bring my car anywhere else but here. Thanks House!

  nathan schrom
4 weeks ago
Well just bought my 2024 Chevy 3500 HD and check engine light came on in Owatonna. Well stop by the dealership cause it is part of the House home. They put my truck in, and let me stay inside while I waited for a ride. Would've been nice to just get a courtesy Vehicle, but service does not work on Saturdays and understood.They got my truck in first thing this morning and we're able to diagnose it and fix it quickly. Amanda call me and said was good to go and offered to drive it back to Austin so I would have it when I was done with work. Really help me feel good about the choice of buying a New Truck from them.FYI it was an ECM software issue that needed and update. Glad that's all it was.

  Julie Zemke
5 months ago
Kyle was very helpful and worked around our time constraints. He had most of the paperwork done and ready when we arrived and was good about asking us about our time frame. Thank you for your great service. Dave and Julie

  Paul Barber
2 months ago
Disappointed that the amount of money we spent, initially, did not fix our problems. We had to bring the car back for more work and was charged more for it. The problem should have been diagnosed appropriately and the fixed the first time it was in.

  Mary Seykora
7 months ago
Tasha and Steven were the BEST! Tasha for her knowledge on pointing out all the features on the 2024 Buick Enclave and doing everything to please us! Steven for the pain free paperwork that had to be done! I m so excited to drive my new vehicle!!

  Renita Dellwo
a week ago
Great dealership! I m so impressed!! The lounge area is comfortable and with popcorn! My oil change and tire rotation was performed perfectly.

  Denise Combs
4 months ago
Was my first experience getting service at House, and I feel they really go above and beyond compared to any other company I've used in the past. Very efficient, thorough, kept me in the know of their progress by sending a text, shared a video of their inspection of under the car, so I could see it also, which is so helpful, so I know what all they were talking about. Great job!

  Janet Kittelson
5 months ago
Treated very well. Salesperson was very helpful and knowledgeable. She made sure we understood everything and helped us set up our phones etc. It was a fun experience to work with someone who enjoyed what she was doing and knew what she was doing. I also feel we can contact her, or her colleagues, if we have any questions or concerns.

  Toni Bounds
3 weeks ago
I was traveling on interstate 35, when my engine light came on. I happen to be south of Faribault, and wondered if I d be able to find someplace to check my car. Luckily, House Chevrolet was right there.I pulled in to the garage and asked if someone would be able to look at my car. The gentleman at the desk said absolutely! They were so kind.It wasn t long, and I was back on the road. If I lived in Owatonna, or southern Minnesota, they would be my go-to place for cars. Thank you again, House Chevrolet.

  Nathan Jungemann
a month ago
Landon and Steve were a great help in getting me my first EV. They were personable and upfront regarding everything that went into the process. Thanks for all the help!

  Judy Wiersma
a month ago
I received an oil change and tire rotation. I was told the tire rotation would only cost about $8, but when I got the bill it was $29! They also wanted to change my front wiper blades and the air filter for about $300. I don t think so! Needless to say, I won t be back. I will go to my local hometown auto repair shop where they don t try to nickel and dime you!

  Andrew Akemann
a month ago
Great. Was in and out in no time. Everyone there is very friendly and nice to work with. Nice to see the progress with your service on their monitor and through their texting system.

  Kari Hartle
3 months ago
Kayla and all the other staff at House are always so helpful and friendly. They have great customer service and take care of your vehicle and it's needs. Definitely recommend!

  Phillip Wright
3 months ago
They got me in and out when I was in dire straights. Kayla, Holly (service writers) and Amanda the service manager were very friendly and kept me in the loop during the whole process. I would recommend House to anyone looking for a trust worthy shop.SECOND VISIT (fuel tank) - Amanda and Kayla exceded my expectations! The work that was performed was done well and thorough.

  Rick Motz
2 months ago
My experience at House Chevrolet was wonderful. Bought a new Chevy Bolt EUV from them. Everyone was very friendly and knowledgeable. Great atmosphere in the dealership. I will be back again! House Chevrolet service is the best. Always a great experience!!

  dragon dlw
3 months ago
We were in town from Texas visiting family. Our check engine light came on in our Tahoe, Saturday Dec 23rd about 4:30. (Of course!) Tuesday the 26th we took it to Chevy to find out why. They let us know it was injector #6 that was miss-firing. Of course the part was back ordered so they called around and found a part 45 minutes away. By noon on Wednesday they had the Tahoe fixed and washed, ready for us to head back. Thank you Jeremy for the extra work to get us back to Texas on time! Totally recommend this dealer.

  Duane Bakken
4 months ago
They fixed everything perfect. Amanda the service writer is very knowledgeable about all vehicles and does a great job. I have worked with a lot of service people but she is the top. Should have a raise. Duane Bakken