O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paige O'Connor
4 months ago
I WOULD GIVE 10 STARS IF I COULD!! This was the best experience ever. My car would not start. I first went to NAPA across the street and the employee there said I had 60% battery and did not know how to start my car when I had to turn it off. I went to O Reilly and said my battery was dead and leaking. They had changed it out in 2 minutes. The whole process took 5 minutes. It was extremely fast! They even checked my life on my alternator and starter. 200 bucks for a battery later and I was good to go!!! Thank you Luke and the other male employee for helping me tonight.

  M C
10 months ago
Sunday June 11 2023, front doors locked, stores hours of operation not posted on building. Online says open 9-7. Been here for 30 minutes now. Tried calling big lake store they said they have no idea why the store isn't open. Tried calling the district manager store manager and regional manager. NOTHING. I can't just go to another store either because I ordered the part I needed to the Monticello store and the guy told me they would be open at 9:00 a.m. and I could come pick it up. Great job o riellys. I've watched 50 customers come try and open the door. This is pathetic. Bad for your buisness

  Amy Larson
4 months ago
I've been able to get in and out with what I've needed during a quick lunch break trip. The customer service was excellent as well.

  Gunnar Grimsley
3 months ago
$200 for reman starter, what a rip off. Not to mention I sat at the front for 30min waiting for the two stoners to finish their joint in the back

  Chris Johnson
4 months ago
Most of the staff is cool. The new manager, Dave, is a great guy and very helpful

  sharon ross
6 months ago
Stopped out at O'Reilly's in Monticello, the other night.Heath was awesome. I would totally return.Thanks heath.

  Andrew Hanson-Gordon
7 months ago
Have a great selection of anything automotive, would however like it if all the employees would be wearing a uniform, couldn't tell who was working there and who was a customer

  Chris Mock
10 months ago
Sold me a wrong part and would not give cash back when i paid cash ten minutes earlier. Had to drive to st cloud for correct part leaving 7 kids and 2 wifes stranded with minivan in holiday parking lot

  John Woodward
4 years ago
My first time at this particular store. The staff where helpful after a while and did a great job selling me the wrong size exhaust parts. I will say that they did a great job pushing the up sale by reminding me that even though I lived nearly 100 miles away, I could return whatever I didn't need or didn't fit to my local store. Not sure that sound as attractive as I was crawling out from under my off-road truck the next day in -15*F weather. No hard feelings. We tried earnestly. But other than that, I enjoy shopping at parts stores.

  Matthew Winter
3 years ago
I feel bad I didn't even ask the man's name, but 30 minutes to close and I needed a bulb for my wife's car. I didn't even know what kind of bulb of the top of my head and he figured out what kind on bulb. I get to checkout and realized I don't even have my wallet and paying with my phone was not an option. What does he do? He pays for the bulb out of his own pocket. Fifteen dollars or $150, that's what makes a great experience. Five stars hands down.

  Merlin Petron
11 months ago
Good selection of auto parts. Well stocked. Helpful staff. Many locations.

  Horace Sutton
2 years ago
Chris went out of his way to help me find a dealer only part. Definitely a top notch bunch of employees. Recommend them

  Greg Braly
11 months ago
Easy to work with. They helped me help someone in need. Much appreciated

  dc x
2 years ago
mannn i got a flat tire today while headed to Alexandria from mpls...stopped by home depot and target in Monticello only to be disappointed further lol(auto sections at both are non existent)..anywho risked the rim and drove to Oriellys where I met Chris Johnson and the rest of the team! today they helped out more than expected! answering all my questions and being very patient and giving suggestions on which tools to get for the job! long story short GREAT JOB!!!! I'll cash app a tip of one of yall ever read this lol

  WildVke
6 years ago
I'm from out of state. I come to MN quite a bit. If I need anything for the truck, this is my first stop. Great customer service, every time. These guys and gals are very knowledgeable. Always helpful. Thx !

  C Krueger
2 years ago
Staff here are very helpful. I was running errands for my husband today and the staff helped me I coming out from behind the counter and locating the items in the store.

  Nick Proell
4 years ago
Your typical O Reilly store. Went here for an oil filter I needed asap since I was in the middle of an oil change before I realized the filter I bought was the wrong one for my lawn mower. I paid $16 for a Wix filter that you can get online for $6. They had what I needed but the prices can be ridiculous.

  Algorithmic
a year ago
Good prices, helpful staff. Always have what I need.

  Pete Severin
7 years ago
Staff is always friendly, they know where everything is, and I've never had to order anything in for any of my vehicles. They also carry the specialty tools to either purchase or rent.

  Kim
5 years ago
came in to look for windshield wipers - 2 guys behind the counter, not once offered to help and once I came to the register, neither acknowledged. so, I walked out and went to Auto Zone - Auto Zone will now have my business. if I could give 0 stars to R'Reilly I would

  Carmen Halonen
7 years ago
Very helpful and friendly store. I could easily get my stuff from the shelf but they always insist on getting it for me. They even offer to take it to the car for me!

  scott johnson
2 years ago
Good helpful workers, they were nice about checking on part's in stock. It's a good store..

  Cory Hall
8 months ago
Was traveling and had car problems. Staff was helpful

  Noah Green
a year ago
The staff are good friendly folks who will help you find your part and will also sit and chat about your project. Can't beat that.

  Big Red
4 years ago
Top notch! My engine light came on so stopped by and the guys hooked up their sensor machine to help figure out the problem. Very friendly staff! Thanks guys

  Michael Woolridge
2 years ago
Nice staff, Good prices. I've been shopping there for over six years. Chris was helpful.

  Matt Ress
2 years ago
Part didn't get delivered to the store 2 times but eventually got there. Still good people in store

  Aaron Boyd
4 years ago
The staff know what they are doing. Down to earth, fast and friendly. If you are in the surrounding area, stay away from the big lake location. Exact opposite.

  Triston Thompson
10 months ago
Sold me the wrong part, their phones disconnected couldn t even call them

  Layla Erie
3 years ago
I'd love to make it a zero. When we went in they ignored us while they were sitting there on their computers and then helped a different man that just walked in after us!