Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Hiel
a week ago
I went to them in Hope's of getting help with a Triumph Spitfire, they do not work on this type of sports car but were very helpful in pointing me in the direction of a few shops that did and I couldn't be Happier. They are very professional and a lot of insight. Thanks VW Man
Anna Banana
a month ago
I have taken my bug to many shops, and even the VW dealership has sadly screwed up my car many times in the past. My poor little bug broke down on me and wouldn't start. I had it towed to the Volkswagen Man and OMG best little shop just for Volkswagens ever! I sadly needed a new engine, and they went above and beyond to help me with getting my car back up and running and in the budget I could afford. They kept me up to date on what what was going and they even showed my old engine and all the damage. I'm so grateful to have found this shop and will forever be my now go to with my car because ever other place has caused trust issues.
Andrew Tretter
6 months ago
Brought my Jetta in that had a coolant leak and the staff was incredibly kind and knowledgeable. Scheduled an appointment and they got it done same day when I dropped it off. Fair and honest people, would definitely recommended them to anyone needing something done to their VW.Service: General repairs & maintenanceService: General repairs & maintenance
john wallace
6 months ago
I tried a couple other garages to fix an oil leak from the rear main seal on my older A3. I then called VW Man. They are the only garage that could correctly diagnose and repair the leak. A few reasons I now bring both of my German vehicles to VW Man - They are friendly, tons of experience-based knowledge, fair and honest pricing, top-notch work that they stand behind by providing amazing customer service. Thanks, VW Man team, for being so amazing!Services: Steering & suspension repair, Engine repair, Oil change
Maura Watson-Rocha
a year ago
I have never left a Google review before, but I m leaving one for the VW Man team because they are outstanding. This father-daughter run shop is incredibly knowledgeable. They explain patiently and thoroughly to non car savvy folks like me. They do thorough and detailed check-ups with every oil change, allowing customers to predict and plan ahead for major repairs or replacements. And, their work is timely and lasting. Thank you Taylor & team!
Eric Schmid
a year ago
I cannot express how awesome this auto shop is. After having an unexpected loss of compression in my engine, they helped with a full engine replacement -- they are the most timely, transparent, and cost efficient auto shop I have ever experienced. What could have been a complete nightmare ended up being a manageable project. They even went the extra mile and did miscellaneous repairs and replacements throughout the car. I would never bring my VW anywhere else, and you shouldn't either!
Nick Boland
a year ago
Excellent experience! Got towed in Friday at closing time and by Monday noon my VW was ready for pick up. Clear diagnosis explanation, fair pricing and gave me some pointers on taking better care of my Volkswagens. Thanks again!
Taylor Schultz
a year ago
Absolute best experience I ve ever had at a mechanic s. Normally bringing your car in for service is kind of a bummer, but the friendly atmosphere and staff at this company makes for a really nice time. Trust worthy, honest people.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Lauren Morgan
a year ago
It s hard to find a good mechanic, let alone a VW one. Vw Man is great. I have used them many times and they ve always treated me wonderfully and done a great Job on my car. I would definitely recommend themServices: General repairs & maintenance, Auto engine diagnostic, Engine repairServices: General repairs & maintenance, Auto engine diagnostic, Engine repair
TIM
3 years ago
*Review update:I have now been to the Volkswagen man a few more times (since my last review of them) with my Audi A4, and they are consistently the best Volks/Audi guy in the area, they stand behind their work. I had a wheel job done and then when I had a problem taking a lug nut off, I called to make an app, And they said just bring it right in and they took care of it and then refused to charge me. A good mechanic is worth his shops weight in gold! And this place is the best. It s a great family shop with great customer service, that will go above and beyond to help you out. HONEST and HIGHLY Recommended!
Amanda Milbrett
8 months ago
I trust them to do the right thing. They explain everything thoroughly when I have questions and present me with options and prices. They're transparent and friendly!Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change
Nicole Means
5 years ago
I have written only a handful of reviews. I feel compelled to write Volkswagen Man a review, because each experience I have had has been pleasant. It's fair to say most of us experience anxiety right before the mechanic is about to tell you the cost of the repairs. Well, my son's car has had a handful of issues in the last 7-8 weeks, and I feel the company is honest about the repairs. Thank you Volkswagen Man for your honesty!
Cindy C
3 weeks ago
So swag, so cool, honest, and knowledgeable. Thanks a bunch!
Patrick Hasse
8 years ago
Easily had the best repair experience of my life here about a year ago. Had an issue with my 01 golf smoking and was quoted $1200 at another repair shop. Took it here and they quoted mt $150- and that was with several other minor issues fixed too! He said with absolute confidence what the other shop was planning on fixing wouldn't have even fixed the issue. great, quick, honest work. Wish I had a German car still just so I could take it to this awesome repair shop.
Alec Beck
3 years ago
If you own a VW or an Audi in the Twin Cities, this is the only place to go. The quality is as good as what you get at a Dealer (and sometimes better), and the cost will almost always be lower. These folks really know their stuff, and you can trust them not to sell you something you don't need.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, BatteryServices: Steering & suspension repair, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, Battery
Nate K
2 years ago
I bought a VW out of state, and got kind of a bum deal. It had an oil leak and was overdue for a timing chain. The VW MAN technicians voiced concerns over how long it will last before a catastrophic failure. (Engine light and codes were already on after the 1100 mile road trip home) They offered to work on a Sunday to squeeze it in and ease my worrying mind. All said and done, the service was both more comprehensive and cheaper than anywhere else. I tried to show appreciation by detailing their loaner vehicle, but the one upped me AGAIN with a free oil change. I really can t say enough good things about this place and these people. I will never bring my VWs anywhere else. Thank you for taking care of meServices: Auto engine diagnostic, Engine repair, Oil change
Amy Agen
2 years ago
Amazing!! Volkswagen man reminds me of home. A family shop that works hard and knows the value of customer service. They were able to help me in pinch. I'm a travel nurse working in the city and I brought my Tiguan there after it started acting up they knew exactly what it was and took care of it that day. I'm so grateful!
Isaiah Berndt
2 years ago
They did an amazing job! My car had a complex engine issue pop up and they went above and beyond to get it repaired. They did excellent work and are kind and professional. Would highly recommend - thank you!!!Service: Engine repairService: Engine repair
Rebekkah Gross
3 years ago
What can I say about Volkswagen man that hasn't already been said? Great service. Taylor is my bestie now, she is so cool and fun to talk to. I appreciate the honesty and integrity behind this local shop. Definitely will be returning!
Tyler Devich
7 years ago
They are very honest and easy to talk with. Brought my car in because it wouldn't start and they told me it would have to be taken to a VW dealership and he didn't charge me for looking at it. Also just called to ask about some transmission work (I know I don't need a whole new transmission) and they told me they only do full replacements and don't do repairs. They instead recommended someone else
Colton Sinning
5 years ago
Brought my 2012 Jetta TDI DSG in recently and was very pleased with the service. Service was great and affordable. I even forgot to include the burnt out bulb on the list of things when I brought it in, but they were able to replace it in the parking lot before I left.Very recommended.
Mando Monica
6 years ago
I have brought my 2003 Jetta here about 3-4 times and have left pleased with the service every time. Brakes, timing belt, ball joints, other stuff I don't recall. I normally would do many of these things myself though due to busy times in my life I needed to try to find a mechanic I trust. I have always felt like I got a fair deal and good advice without a sales pitch for stuff I don't need. I will definitely go back.
Miquel Medina
5 years ago
They got my work scheduled and done very quickly and were very friendly about it. Not only was the quote significantly less than any other mechanic I contacted, the final cost was even less than the quote! I was very pleased with my experience and will definitely be coming back.
Jeff Z
11 years ago
Really happy with my experience with the Volkswagen man. He diagnosed the problem right away, was willing to take me back into the shop and show me what the issue was, even pointed out a couple of hoses that were disconnected that he reattached for me. Saved me money by using a used part that he had in stock.. I double checked the autozone prices versus what I was charged for parts and his parts prices were more than reasonable. I like to do as much of my own maintenance as I can, but will definitely return to the vw man if I need too!
Jair Burgos
2 years ago
Excellent professional people; amazing value for A/C diagnostic and they definitely pinpointed the problem with my car and were willing to work with me to find the best option for my repairs. Would recommend to anyone with a VW
Samuel Becker
a year ago
I got some work done on my older Audi. Service was excellent and prices were very reasonable. Will be returning!
Jay Cina
3 years ago
Great local VW repair shop! I recently purchased an MK4 Jetta. It needed a lot of TLC. VW Man did an amazing job on the repairs. They do a great job explaining what needs to be done and have very fair pricing. I would recommend them to anyone with a VW/Audi!Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto detailing, Brakes, Auto interior vacuuming, Oil changeServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto detailing, Brakes, Auto interior vacuuming, Oil change
Nicole O'Bryan
3 years ago
What's not good to say about this place?! From the friendly staff, to the quick and quality service, AND the prime location, I would definitely recommend this place. Interior detailing service turned out better that I expected. They removed tough stains. I feel like I'm driving the same car I bought 2 years ago!
Rodrigo Dos Santos
3 years ago
The best. I've been taking my VW here for 4 years, avoiding other mechanics unless it's an emergency. These people are helpful, friendly, fair, and most importantly, HONEST. You can trust what you're told here and that they won't try to gouge or upsell you on unnecessary work. I've already decided that my next car needs to be a VW/Audi so I can keep coming here.
jaleesa salone
8 years ago
The other day we received a lot of snow and my heat went out in my Passat so I called the VW man right when they were closing up shop and he was so nice to look at my car and take it over night and have my car repaired by that morning. He was my life saver that night he also helped me out with repairing some other things and didn't take advantage of me with the pricing. I mean he's such an honest and caring man I will continue to do business with him and will refer anyone to him.