AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Bratlie
2 months ago
You guys treated my 2yo son and me like we were friends & family. Thank you gents for helping us get back on the road quickly and safely! Rainier loves his Corvette PoPo car, Thank You for being You! Matt & Son

  Jonathan Earley
2 months ago
I went to the AutoZone in brooklyn center and was told that they couldn t help me change my battery. I ended up coming to the AutoZone on bass lake road and a guy there name Nate Quaye was very kind enough to help me change my battery after the other store told me that it s not part of their job. He went above and beyond especially with how cold it was outside. I truly appreciate him.

  Jessica Segner
3 months ago
My battery died one cold night and I needed a jump to get going, so I stopped into the AZ in New Hope off Winnetka to have my battery tested. After a wait of about 20 mins, a clerk told me that their tester was broken, so I had to go to another AZ. Luckily, my car started, and I drove to the Crystal AZ. Had battery tested there and was told I needed a new one. I asked the young clerk whether or not they install, and was told no. My BF said he was willing to put it in, but when I went inside the store to pay for the battery, I complained to another clerk that they should install batteries, too. He told me they do, and said the young guy would put it in. He ended up doing it, but it was weird that he told me they didn't install them, and had I not said something to the other clerk, I may have just left with a battery and my BF would've had to put it in the car.

  Michael Correa
a year ago
Very helpful and nice staff at this location. I had some questions regarding a few parts on my car, and was led to exactly what I needed. They did not try to up sale me or to get anything else I did not need/want. They were very friendly and accommodating. This is the place I plan to come back to whenever I need auto parts! Highly recommended!

  Michael Burks
2 months ago
Assisted by staff regarding the loaner of an EBR loaner and support was perfect. Thank you.

  Josh Gryskiewicz
2 months ago
Friendly and kind staff! They go out of their way to help.

  Jacob Trueman
8 months ago
We were having car trouble and all of the nearby repair shops were closed. They were about to close, but one of them still was able to help us out with basic diagnosis and confirm that the car was safe to drive.

  Meghan Fifield
a year ago
I called today bright and early to ask if this location had LED headlights for both of my vehicles. I was told they were in stock. When I came dealt with less than helpful employee I spoke to that sold me fog lights for only one of my vehicles. I m not we ll informed in the auto industry and it would ve been really nice to have some explain that I wasn t purchasing the LED lights I specifically asked for but only fog lights. Terrible customer experience. I ll make my purchase somewhere else. Unfortunately now I have to head back to make the return. One star, bc I had to in order leave a review.

  Rebecca Bystrom
7 months ago
The employee who helped me was kind and knowledgeable. The prices are reasonable and everything I needed was in stock.

  Gideon Ondieki
a year ago
Helpful staff. Got me the right windshield wiper, I had initially taken one for the rear . It was raining immensely. Staff let me stay in there until I was ready to change the wiper.

  isleskipper
4 years ago
AZ's website indicated the item I wanted was in stock. When I got to the store to buy, it was not available. I returned home, ordered online for pick up at the store. It arrived 2 days later.The product was fine, as was the service at the store. But, inventory was not shown accurately, resulting in a wild goose chase.

  Tim Holtgrewe
3 years ago
Basic store design, followed by workers either not interested in you or so interested (in your needs) they want you the hell out as quickly as possible (usually to get back to doing nothing, gossiping or needing a cigarette. Bottom line is if you know what you want (basic needs) then this is your place. Probably even conveniently located between where you live and a store you actually want to shop in.

  Molly Heldt
7 years ago
I got what I needed and the diagnostic was free. It saves me 98 dollars just for not going to Sears and the person I talk to provide excellent customer service compare to O'Reilly. The issue was clear and the employee spend time answering my questions. All of that was free including papers on the issue. I would like to thank u Auto Zone keep up the great work. It has made my day.

  Nunya Bizness
2 years ago
None of the workers wear a GD mask! Can t say I d go back to this location because of their ignorant employees not wearing a mask when working with the public! @ Autozone not sure if you ve heard about the world wide pandemic going on!? Please mask up! Or lose business! You ve definitely lost mine!

  Brad Raiche
a year ago
These guys are awesome. They are super friendly, proficient and knowledgeable.

  Daniel Opare-Addo
a year ago
Great service. Great parts. If they don't have your part they call other stores to get it for you.

  Zach Kolar
5 years ago
Disorganized at best. If I could give 0 stars I would. Ended up leaving after one of the employees walked away from me without warning, in the middle of attempting to test my alternator (which he couldn t figure out how to do). I grabbed my alternator and battery and walked out after he continued to ignore me because he couldn t figure out what to do. Go to O Reillys across the street - far better service.

  Josh Handeland
a year ago
Never again. Had to go back 3 times to get my $50 back for bringing back an old part, and the third time I was there for over 30 mn. Barely even worth going back!!!

  Bob
a month ago
The manager Ed sucks.

  MERT ROBBINS
2 years ago
It was awesome I needed a brake line fitting the young man , helped me find the right fitting and I was on my way , great selection and excellent staff!

  Cynthia Davis
3 years ago
I came in told the person what I needed he looked it up and he is ordering it from their warehouse and I'll have it tomorrow. Awesome customer service!!! Very Friendly people.

  Michael Ullmer
6 years ago
Had to stop by the store to get my battery tested, the gentleman who came out to test the battery didn't seem to have a clue as to what he was doing. He continued to ask me where he could hook up the battery because he couldn't get a proper connection. Nothing quite as much fun as standing outside in early March waiting for a "trained" tech to try asnd figure out how something works. Piss poor, next time I'll just go across the street to the other auto parts store.

  Rita P
6 years ago
Deep freeze of 2018, I needed a new car battery, so when I pulled into the lot and went in, "St. Nick" informed me my brake lights were out. I had no clue. He worked with me on an affordable but good battery and even almost froze his buns off out there installing my battery in his "big boy" shoes (no boots). The car almost didn't want to give up the old battery, bUT "St. Nick" got it with frozen patience!! He made sure I stayed warm and safe inside the building while he braved the freezing temps.I BELIEVE IN ST. NICK!!!! Thank you, kind Sir!!!

  Zac Koch
3 years ago
Always seems pretty clean in there. Seem to have most stuff in stock. I prefer o'reillys but if they have what you need it's just a good of place as any.

  Seneca Bryant
2 years ago
I prefer this Autozone over all other parts stores in the area. The employees know what they are talking about and they are staffed appropriately. Other places have 1 person working and you wait.

  Maryn Gonzalez
a year ago
Staff was rude and unfamiliar with Minnesota laws. Cut me off when I sought additional information on a product

  Ryan Gillen
4 years ago
Employees were unable to help me determine what oil I needed. Told me to shop somewhere else if I need assistance in verifying that I buy the right product.

  sarah Ann
4 years ago
The prices and Rewards program for AutoZone I feel set it apart from other automotive stores however some of the employees at the Crystal location are not the most attentive or knowledgeable, they are at least not intentionaly rude to customers.

  6ix Tornadoes
11 months ago
Friendly knowledge staff, willing to assist with installing wipers.

  Antoni Davies
2 years ago
Back-office was in the process of an update and my gift card could not be read. I will have to revisit.