Auto Care Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lacey Gauthier
6 days ago
Completely recommend! Honest and affordable- which is so rare these days in auto shops! The owner Dale is the best mechanic in Minneapolis- shop has been there for decades. I would never even consider going elsewhere!

  Mal
5 months ago
Brought my car in for a transmission issue. Dale had it for a few weeks and I got it back ready to go. Even my dealership couldn t figure it out after 3 visits. He was nice, up front with the price and explained what he was gonna do and why. He even drew a picture of how the transmission works, though I still have no idea what he was saying. I m definitely going back with every auto issue.Service: Transmission

  Mark Lindstrom
8 months ago
My car had electrical issues, so I brought it to Dale. It Sat there for six weeks. The first four weeks I couldn't drive because I had surgery. But the following two weeks it was always "going to be ready tomorrow afternoon".I finally went to pull it out if there. He charged $800.00 for doing work that was not related to my issues. I can't even be sure that he did what he said.If anyone decides to go there, it would be beneficial to get written estimates, and a turn around turn time in writing.I wanted to give it zero stars, but one star was the lowest that I could use.Service: Electrical repair

  Edward Krall
a year ago
My brother arranged to have his daughter's car towed here to remove an ignition interlock so we could drive it back home about 600 miles away. We arrived about 8:30 am and had to have the work done by about noon to make it to a 12:30 pm appointment elsewhere. The battery was completely dead and had to be charged to do the removal. Dale was pleasant to work with and took good care of us. We left to take care of some other business and when we returned The car was ready, started and ran fine, and the fee was reasonable. Thank you DaleServices: Electrical, Battery

  Denny Ditty
2 months ago
Guy sucks..lies and lazy!!!Say open...not..junkie cars everywhere....can't park or sit there...he sucks!!...don't even answer phone!!!

  Nivedha Manohar
8 months ago
They quickly diagnosed and repaired my car issue in the same day. Great neighborhood business. Definitely recommend!!

  Kevin Klee
4 years ago
Avoid this auto shop like the plague. I ve never felt inclined to write a Google review in my entire life until my experience here. I took my car here for a simple swap out of old to new tires and was unable to drive my car off the lot after Dale was finished working on it. I went to pick up my car after hours after the shop had closed and my car would turn on but wouldn t move. Dale (the owner) wasn t at the shop for the next two days and I was unable to leave a message on the answering machine.After more than 48 hours of my car sitting on his lot unable to move, I used emergency roadside assistance to tow my car down the road to another shop. After checking out my car the outside shop informed me that my front right axle was broken and that was the cause of my car being unable to drive. I don t know what happened when Dale worked on my car but the fact of the matter is I drove my car to his shop and it left with a broken axle.I spoke with Dale multiple times over the phone and in person about offering some sort of accommodation or partial reimbursement for the work he did on my car to which he refused. I then asked for my old tires to be put back on my car (they were still sitting outside his shop) and requested a refund and again he refused. He is hands down the most unprofessional businessman I ve encountered and has little integrity. I beg anyone who reads this to please take their business elsewhere.

  Scot Mahan-Miller
3 years ago
Good work at a great price. Was able to work with me on servicing a Ford Explorer PTU that the dealership wanted to just replace (at a cost of $3500). Dale is willing to continue servicing the Unit until I have saved up to replace it.

  Diangha Valerie (De Real)
a year ago
I regret ever steping in there talk less of bringing my car too. My car is still there no update tried calling but no one picks up. Poor communication. I missed my appointments because of that. A job which was supposed to take 2- 3 hours is now taking days who knows when it's gonnabe done. I hope i get my car out of there in good shape if not fire will fall from heaven.Service: General repairs & maintenance

  Laura W
a year ago
I have been taking my older vehicles here for over 12 years. Dale has ALWAYS solved the problems and has done a great job troubleshooting the issues. I am a professional courier and drive for a living. If I have a car problem happen then I can't work. Auto Care inc is my FIRST go-to for my older delivery vehicles, because Dale the owner has been in business almost 35 years at the same location, is a 3rd generation mechanic (his Dad and Grandfather, as well as his son too) and if Dale can't accurately diagnose a car problem, the no one can. If you have a new car, you can take it anywhere including Auto Care inc, but if you have an older car then Dale is the best. His knowledge of vehicles and expertise spanning 4 decades has helped me keep my older cars going when most would have given up! In fact I tried to take my old delivery van to a different Tire company this summer for new tires on sale, and the other company couldn't even get a couple of the old lug nuts off, they were on so tight. After sitting there 8 hours, waiting, this other place tried to tell me they would have to MELT my lug nuts off! I thanked them for their time, bought the tires, threw them in the back of my van and drove to Auto Care and had Dale put them on instead! He has the experience and drilled the old lug nuts out, put fresh ones on and I was back on the road again. He is an independent small shop and very popular with all our neighborhood. Sometimes he's so popular he even has people waiting for him to open up! Now, if you bring him a rust-bucket older vehicle to repair, then you have to expect that there will probably be more than one problem with it. Dale will troubleshoot the main issue and warn you of other issues as well. His pricing is fair and he will be HONEST with you. He will tell you straight up what he can or can't fix. I was also there when one of these Trolls that gave him a bad review was there, and I can you that Dale was honest with the guy and tried to help the troll, but the troll wasn't having any of it and the troll seemed to be trying some sort of insurance scam, then the troll goes and writes a bad review? Ridiculous! Dale with Auto Care inc will be straight up with you and tell it like it is. He works on cars that no one else wants to, and will go the extra mile to help you out! He won't melt your lug nuts off though. He has to draw the line somewhere. Lol!! Great neighborhood auto repair shop!! Knows his stuff!!

  Paul Nygren
3 years ago
Had to wait for mechanic to work on someone's car who's owner was not present. That being said, he did an acceptable job. Small one man shop (apparently). Very crowded lot, barely enough space to bring my car on parking lot. No space for a customer to wait.

  L Snufflelafagus
a year ago
Want your car to sit for days untouched? This is your place...and with no communication too! Not sure if this is a business, but it is certainly an eyesore to a beautiful neighborhood.Service: General repairs & maintenanceService: General repairs & maintenance

  Aaron Stucki
8 months ago
Dale is an absolute delight. Incredibly nice guy that will always be fair!

  Todd Fierst
2 years ago
I found the owner to be easy to reach and practical. Prices seem to be in line. Knowledge base seems to be thoughtful. Glad businesses like this exist. Update: I've been back a number of times and really have been happy with the service.

  Ashlee Frand
4 years ago
Very reliable and dependable mechanic, have been a customer for 10+ years and have never had a problem. Recommended shop due to knowledge and very good guy! Only mechanic I go to because of honesty n dependable work!

  Derek
8 years ago
My ball joint went out in the grocery store parking lot across the street from these guys and Kenny just happened to be walking by for some coffee from SA... long story short they did good work on my car and after checking around, as I always do after getting work done on my car, they charged me a good rate for doing it too. Very chill two man operation. Will probably go back to get work done in the future.

  Radrr
3 years ago
The owner Dale was professional and knowledgeable, but make sure you have time to kill because it will take some time to do the work. If you are in an emergency or are short on time, go somewhere else.

  Z Khan
7 years ago
Over priced and extremely slow paced workers. They will destroy your car. I will never go to them again.they are money hungry. Thats it thats all. You go in for one problem you come out with 5 more!Just careful and find a good mechanic, and please if you do so reply me aswell so I can take my car there. Thank youPeace

  Ella Marie
9 years ago
I wouldn't trust this company with my brakes. Give me $200 and I will kick you in the nuts and you'll be happier then dealing with these jokers.

  Heather
11 months ago
Honest, dependable , good work, fair price!Highly recommend

  Carriexoxo
a week ago
Honest good people

  Luke Westlie
8 years ago
Removed a screw from my tire and patched it in under 15 minutes, only cost $20. Nice guy too.

  Ashley Ackley
7 years ago
I can't tell if they are idiots or crooked. Everything they have done on my vehicles wrecked them worse. They break stuff so you have to come back, or they don't do the work they say they are!

  Celly75_32
6 years ago
Very honest and trustworthy place to get you vehicle fix, I'd recommend this place to anyone.

  Beebee Sharief
7 years ago
I am very thankful for auto care inc in mpls to check my car my car is an lexis about my engine light for free if will recommend any one to go there thanks bb

  A. P. H
2 years ago
My friend and their partner swear by this place. Very accommodating to everyone. No exceptions

  Lisa Breitkreutz
3 years ago
Business hours start @ 8:30AM... not listed here. Friendly local shop.Service: ElectricalService: Electrical

  Shuanda Barron
5 years ago
Dale is trustworthy in the work he do and excellent work habits.

  Jessica Matthew
a year ago
Communication wasn t there had apportionment an they still put everyone else ahead of me

  Robert Shepherd
10 months ago
Dale is pretty legit.