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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tony Hammer
3 months ago
My wife and I bought a 2024 Chevy from Toby. He was friendly, easy to talk to and not pushy at all. We also had questions about the Chevy that we spoke to Adam in the service department about. He was knowledgeable about the situation and helped us quickly. We will be doing business here again.
Judy LaBoda
a month ago
We purchased a used vehicle. My husband replaced the tires and was told the brakes and struts were bad. We returned the vehicle, and they replaced all the brakes, struts at no charge! Very impressive.
vic souvannarath
a month ago
I would like to say to Shane and the team members for speedy processing of my purchasing of my new 2024 gmc sierra 1500 slt. Thank you for your great customer service.
sharon moeller
a month ago
Jim was our sales representative and we felt he did a great job helping us make our decision.
Samantha DeBates
4 months ago
Toby is always a pleasure to work with. It was a low pressure, comfortable process. Joel was very helpful and efficient with the finance aspect. Quick and easy from start to finish.
Sister smack
a year ago
Worked with Jim Lutmer at Papik to purchase a brand new car for our son and couldn't have been more satisfied. Jim went above and beyond to make the whole experience fantastic. We will definitely be repeat customers- A+++
Cheryl
2 months ago
Papick has always been great on service. They stand behind what they sell. They are prompt, courteous and through. Very pleased with the service!
Loren Carlson
5 months ago
Jim Lutmer was easy to work with and understanding. We never felt pressured and were treated professionally. Thanks for a great buying experience.
Haleasha Flaherty
11 months ago
Fantastic, our salesman Jim was awesome, polite , family friendly and let us take our time test driving, didn't push us for the sale. He put the vehicle we were purchasing aside for us and didn't sell it out from under us as multiple places had done in the past so we could finance through our bank..Jim communicated daily with us as we finananced through our personal banking facility and we were able to purchase our new to us used vehicle..Thank You !! The service department people are amazing as well, shout out to Mike who was very professional and informative when it came to servicing my 16 Buick Enclave. These people are willing to go above and beyond.. they truly care about customer service ..Thank you
Sheila S
8 months ago
Shane was down to earth and truly committed to making sure I was doing what was in my best interest. He answered questions, showed me various things in the car I was looking at, and did some digging into other options. There was never any pressure. Highly recommend!
Scott Bowman
10 months ago
I would personally like to thank PERRY in getting me the wheels and tires for my old 1954 Chevy pickup. He went above and beyond to get me the right stuff!!!! Thanks PERRY and Papiks for getting it done!
Dan Goetz
8 months ago
This was the easiest transaction I've had. Mike and Joel were both great to work with. They gave me a fair price for my trade in right off the bat, no haggling. Love this.
Erin Kelley
a year ago
We were in such a bind- a road trip 1/2 way across the country and we were not even 1/2 way there when our check engine light started flashing. We tried a few places in the area and no one had mechanics in due to the weather. Well, Micky and Papik Motors saved the day!! They went to pick up one of their amazing mechanics to help us out!! Everyone was so kind and helpful, willing to help without even a second thought. They were AMAZING!!! Thank you so much, I wish we could leave a 100 star review!
Ronald Lunt
8 months ago
We traded in a car for another used vehicle. Their purchase price was lower than all the others and the trade in value was higher. There was one minor problem with the new vehicle and they picked it up from our house and left us a loaner to use while they repaired it. I've never had this type of service from any other dealer. And the staff and facilities are fantastic!!! This will be our go-to dealership from now on!!
Eugene mulder
2 weeks ago
Everything went great top of the line salesman
Deloy & Ellen King
4 months ago
Very friendly,, knowledgeable, helpful and treat you as a friend and not just a a number.
brett hood
a year ago
Mike (service advisor) was very good at communicating with us throughout the process. He was friendly and professional. I was impressed by the attention to detail and how he reviewed all the service items with me during each conversation.
Anita Schnabel
3 months ago
Everyone there is very friendly and I always get great service.
Julie Meyer
a year ago
Awesome experience!! Since purchasing my previous vehicle, I was dreading buying another because I was treated so poorly, but Mike was just great!! He answered all my questions & explained everything in detail! Was the best buying experience I've ever had!! Thank you so much Papik Motor team!! I am very happy with my purchase!
MARK ANDERSON
a year ago
I head and oil change and tire rotation. Paperwork showed that the tire pressure sensors were reset. They were not. They were not reset. Sad thing is, I cannot do it myself. I'm not about to drive 25 minutes from my home telephone to have it reset. The service writer reached out to me within a couple hours of posting my review. He was very courteous. He was sorry to hear that it happened. He may no excuses. He said that he would send a service person to my location which was 25 minute drive away to reset the tire pressure monitors. That's more than anyone could ask.
Thomas Olsen
a year ago
I brought my GMC Sierra in for oil and filter service and tire rotation. The service began promptly upon my arrival and was finished in a timely fashion. Even though I have a dealer in my home town of Sioux Falls, SD, I always enjoy my service experience at Papik's.
Todd Venenga
11 months ago
Would recommend papik motors and Jim lutmer if you are looking for a new or used vehicle. He helped my folks with their 2021 Enclave, work with and explained the process. It couldn't have gone any smoother. They love their enclave.
Kerry Dahl
6 months ago
Have had many oil changes and new tires from them over the years. Always consistent, friendly, on time.
Beth Gorter
a year ago
Hands down best service department. They always take the time to listen a diagnosis. When parts malfunctioned right away with some repairs they honored the warranty on those parts and didn't recharge. Work done has always been top notch ontop of done promptly. Rates are more than responsible. I highly recommend!
Rebecca Trobec
5 years ago
We arrived to pickup a Mary Kay car. Salesman was very cooperative and friendly. He even joined us for some pictures.
Shawn Feikema
a year ago
Papik motors has always treated us great. They are friendly and always willing to help out. Our family has been customers of Papik motors for many years!
Wilma Mulder
a year ago
Purchased new tire on the phone and specified need nitrogen in them. You set up appointment for me on this call. When I came for the appointment 1-2 days later, you stated the nitrogen station was broken and waiting for parts. I traveled one hour one way and didn t get the nitrogen. You stated I needed to set up another appointment to get nitrogen. That is NOT customer service!!! With gas cost and time of travel I can t afford to come back. If I would have know no nitrogen I would have purchased my tires locally.
jim cynkar
6 months ago
The service guys are the best. Worth driving right past the dealership in sioux falls and traveling to Luverne for.
Scott Heibult
4 years ago
We have always been happy with the professional service on our vehicles at Papik Motors. They found a great SUV for my wife when we were in need of a different vehicle. I love that they pick up and drop off when providing service work. Recently we agreed on a price for a new set of tires & after they put them on they informed me that the manufacturer had a buy 3 get 1 free promotion saving us 25% off the quoted price.
Anita Jorgensen
a year ago
Your staff always accommodate my service day/time requests, they are always very respectful and helpful. They are always very quick and efficient and I trust that our vehicles are well taken care of.