One Choice Detailing LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean Traynor
10 months ago
I brought my boat to Travis with the expectation of it just being better since I neglected the interior of my boat after each time we took it out on the water. It was full of mildew and mold spots. He blew me away with the job he did. I highly recommend one choice to anyone who needs some tlc on whatever they're needing fixed up.Service: Auto detailingService: Auto detailing

  Romeo Sweeney
3 years ago
My experience with Travis at One Choice Detailing was horrendous.After the auto detailing was finished, the inside of my car looked okay, but definitely not worth paying $ 240, which was the price he charged because of excess surcharges.He claimed that my car was dirtier than the average car, but I had vacuumed it myself a few days before the job and had had the exterior cleaned at a Mitsubishi dealership 4 weeks prior. My car was definitely not dirtier than the average car.He also claimed there was a vomit substance on the floor which was a covid-19 biohazard that "put [his] life on the line," which on one hand was a bit theatrical, and on the other hand was not true since no-one had thrown up in my car.The price that was agreed on was $149.99 as base price but I was charged 176.00 base price. Then he added further up-charges of 48$ for additional cleaning.Nevertheless, Travis didn't mention a word about this and sent out the invoice without informing me about any of the surcharges.In my opinion Travis was not transparent and his game is to nickel and dime you to add up-charges to the price listed on the website. Even if your car is relatively clean, Travis will make sure to find something to bring up the cost, which in my case was a 90% increase versus the quoted price. The service was okay, but the fact there was no transparency, his unspoken up-charges, as well as the fact that he avoided to talk with me after the fact (he left my keys under a stone) have all led me to give him a failing grade on this review.Service: Auto detailing

  Dan Thomas
5 years ago
I've been going to Travis for about 6-7 years now. When I met him he was a single person business. He does really good work when he details your car. I've have gone back to Travis for my car washes and detailing. I still want to continue giving him business but his communication has gone down hill as time goes on. He doesn't return your calls, texts or emails in a timely manner. It can take a few hours or days to get a reply. Many occasions no reply back at all! And it always seems to be something(sick, vacation, no cell coverage, etc)why he didn't return my calls or email. I ve have even told this to him several months back and he said he will 'note' it. His communication and customer service skills is his weak point and I hope it improves. Even my father told this to me about Travis.This past summer I had him shampoo my carpet. Noticed a stain after the job on the back carpet. He said he tried several chemicals with no luck and will try again when he can get me into his schedule in the next few days. Went to Paradise few days later and they removed the stain for like $10 with no problem.I hate giving a negative review but I wish he would really think about his communication and customer service skills and improve it. Customer service is always #1 when running a business. For example: I emailed him 9 days ago. Still no reply.

  Cody Millage
4 years ago
I discovered One Choice Detailing because the company I normally use for detailing was booked for a few weeks, I called Travis at One Choice Detailing and found out that he had an open appointment the next day that he could slide me into and his team would come to me to detail my truck so it was a win win. Travis's team showed up on time and went right to work after a friendly greeting. One Choice Detailing turned my dirty work truck into a like new clean interior. I appreciate Travis and his Team and One Choice Detailing will be my first choice going forward

  Krista Paige
6 years ago
I used one choice detailing a couple years ago and got Travis, who did a phenomenal job on an Altima I was selling. Since he did a wonderful job, I decided to have my Jeep detailed last month. They sent a new employee to my home with their mobile vehicle at no cost, which I was initially very excited about. He was a nice young kid, very polite. However the detailing was not a thorough job at all. I do have 2 dogs that ride in my Jeep and a baby, so I'm sure it was a hard task. However, much of the dog hair was still present after the detail, the seats and cup holders were still dirty, and the inside of the windows weren't cleaned at all. The windshield still had the grimy/dusty buildup after the detail was complete. I should have checked the vehicle over while the employee was still present and asked him to more thoroughly clean it. I did email Travis with photos of the still dirty seats, cup holders, dog hair, etc, and asked for the pet hair fee to be removed since it wasn't done. Travis replied saying he's sorry to hear, and that the employee is "3 weeks new to the team so it looks like he needs to pay a bit more attention to the quality of work" and that the employee "wasn't feeling well that day so that may have played a role". Travis did deduct the pet hair fee, but no offer to finish cleaning the vehicle, and I was still billed the full detailing price (minus the dog hair fee). I feel bad since the young kid was very nice and I don't want to cause him any trouble, but am still frustrated I received a very subpar auto detail. I won't be using the company again unfortunately.

  Jason Lybarger
8 years ago
Just had my 1989 Chevy Truck detailed. Travis did an excellent job! I brought it to him after hunting season and it was a mess, including dog hair embedded into the cloth seats. Now it's clean and fresh inside and out. He also is very responsive and has great customer service. I would highly recommend One Choice Detailing and I will be using them again!

  Beth Alexon
6 years ago
I called on a Saturday about my new purchase of a heavily smoked in used vehicle. Travis personally detailed it on Sunday. He did an amazing job restoring a yellowed smelly interior into a fresh smelling clean cream vehicle. One Choice Detailing is caring, considerate, helpful, friendly, reasonably priced and they do a terrific job that has you smiling all the way home. Thank you.

  Tyler Van Houten
6 years ago
One Choice Detailing's name says it all! There is only One Choice and it's Travis and his crew! Travis detailed my '91 Silverado that I am getting ready to sell. First of all Travis was fast to respond and was very professional. He went through and gave me in detail what all I needed to get done to my truck in my price range, so that I was satisfied. I must say the quality of work One Choice provides is out of this world! I've used other companies in the past and no other Detailing company in the twin cities can come close to the kind of work One Choice provides. I've recommend One Choice to a family friend and they did bomb ass work! One Choice is the only Choice!

  Sonny Chanhvongsak
6 years ago
Travis did a great job reducing\hiding the scratch on my car which was clear through the paint in some areas. He also mentioned that when the weather warms up he can shrink it even more with some touch up paint and wet sanding. I will definitely be going back in the spring!

  Justin Thomas
4 years ago
The level of service from these guys is astonishing. I had them detail a boat for me a couple summers ago. I thought they did a decent job. So I contacted them this summer. Travis told me he would do the job and went silent. Didn t return text messages or phone calls. So much for repeat business.

  albert miller
2 years ago
I would write about what type of service they did, but I couldn't even get him to detail my boat. I contacted him about doing a full detail for me and he just strung me along for weeks taking days to respond to every text, and when he finally did respond he told me he was going to charge me more. By the time I realized it wasn't going to work everybody else was booked solid. I WOULD NOT RECOMMEND USING HIM

  Joseph Drexler
2 years ago
I called him to have my car detailed. He TEXTED me back saying I could drop the car off in the early the next morning to have it detailed. I texted him back confirming if that was the right decision. Got no text back! Never got the car detailed.

  Danny Bell
5 years ago
I had a detailing wok done on 6/29/18 for me by Eagan ( one of the techs) He was very professional and courteous.He had also addresed my concern by going above and beyond. He actually called me on Saturday while he was off duty to assist me with my conern and I do appreicate his extra ordinary customer service and assistance.I believe Eagan is a Man of his words and I appreciate all the efforts he has done to retain me as a customer and made my experience with ONE CHOICE DETAILING great while he supposed to enjoy his day off.

  Paul Henderson
8 years ago
Just had the mobile service completed on 2 cars and he did a great job! Communication was excellent. I'll be going back to One Choice Detailing for future detailing/cleaning needs.

  Jesusloves Northlander
5 years ago
They 2nd im gone to one choice and they service and attention to detail is top notch ill be referring everyone here..i had this paint stain in my Tahoe for 2 years i didn't mention a thing about it he sent me pictures of they paint gone supper happy

  Barin Hansch
6 years ago
One choice detailing let's say did more than a good job! It was so gross in my car and they made it like brand new! Thank you so much!

  M Martin
2 years ago
Not good. Job was rushed and my car was dirty and expensive, and not completed

  Roy Tschida
3 years ago
Damaged my car and hard to work with!!

  Chad Reis
6 years ago
Good knowledge and detailing.