The Professional Garage
4.6 (131)
7391 Concord Blvd, Inver Grove Heights, MN 55076
(651) 455-0805
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
The Professional Garage is an auto repair shop located in Inver Grove Heights, MN, offering a range of services including oil changes, general repairs & maintenance, tire services, and more. They provide gender-neutral restrooms, wheelchair-accessible facilities, and accept various payment methods for customer convenience.
Services offered: Oil change, General repairs & maintenance.
The Professional Garage Reviews Summary
Pros
- Transparent pricing and great turnaround time
- Excellent customer service, knowledgeable and honest staff
- Highly recommended for quality work on vehicles
Cons
- Some instances of delays in service and lack of communication
- Reports of overcharging and additional fees
Suggestion
Improve communication with customers regarding delays and provide more detailed explanations for pricing.
Positive Words
honest, friendly, knowledgeable, trustworthy, transparent
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mandy Bingham
a month ago
They are a great help in keeping my daughter s 2001 ford Ranger in great shape. Transparent pricing and great turn around time . They even fixed a very minor issue found during a repair at no cost. I will keep using and recommending them.
Adrien
a month ago
BE AWARE! SCAM ARTIST!!! One year ago I had my car in this shop. They were to fix my motor was told I needed a new one they filed a claim with my warranty but never followed up. They said a 3rd party was the one that paid for the engine but would not tell me who that 3rd party was...come to find out there never was a 3rd party and no motor went into my car. They voided my warranty. I contacted them they wrote me a check to fix the issue but when I cashed the check they cancelled it and said basically screw you. I've made reports with the police and the attorney generals office...BE AWARE THEY WILL SCAM SINGLE MOMS ALL DAY IF THEY THINK THEY CAN!
Gary Hallberg
6 months ago
I took my 64 corvette I had just purchased. It hadn't been started in 5 years. They replaced every liquid from radiator to differential. Treated car like it was their own. They were highly recommended and I'm glad I took my car there.Services: Transmission, Carburetor cleaning, Auto battery replacement, General repairs & maintenance, Battery, Oil changeServices: Transmission, Carburetor cleaning, Auto battery replacement, General repairs & maintenance, Battery, Oil change
Dawn L
2 weeks ago
My daughter had a 2:00 appointment for an oil change. Her car wasn't finished until 4:21 (time on the receipt). It seemed to her like understaffing because absolutely no explanation was given and nobody asked if she had time to wait. If they knew they were that far behind they should have offered to reschedule. She was late for work. No apology was given. Blatant disregard for her time.
Joann Larson
a month ago
Took my car in for break and belt issues. Tim was amazing to work with and explained to me exactly what was happening. Answered all my questions and didn t rush me. Would definitely recommend going there.
Jeanne Hoffman
a month ago
I had great service and had all new tires put on. I was back on the road by the end of the day. Also let me know I needed front pads in the next few months. Thank you!
Aidan Haller
4 months ago
Had my ole chevy 1500 serviced there a couple times, but not anymore.I had framework needing to be done, they gave me a quote, but continued to ignore my calls day after day when I wanted the work to be done.If the work is too much for you or your team, say so in the first place.
Eric Overvig
2 months ago
Detail driven high end professionals. Outstanding depth of knowledge allowing me to keep older vehicles operating. Couldn't feel better served.
keenan christopher
a month ago
$2,500 to fix an oil leak. And its still leaking. And they want another $2,500 to fix something they didn't catch in the first place. Would not recommend.
Greg Koecher
6 months ago
Avoid at all costs. Was told AFTER they swiped my card, that there was a $75 fee for using a card. What is this 1950? Also was charged $130 for an oil change! Car was dirty inside and out, grease streaks left in the interior by the mechanics. Days later my car still smells like the bottom of a shoe. Do yourself a favor and go to an actual "professional" auto repair place. Because you won't be saving any money by going to this hack job.
Nate
5 months ago
I ve been getting my personal vehicles repaired here for 20+ years. They re honest and affordable.Services: Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Wheel alignmentServices: Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Wheel alignment
Marc Bellemare
a year ago
I don't usually leave Google reviews, but those guys were so great that I felt compelled to leave one. My family and I blew a tire on the way to Inver Grove Heights from St. Paul. After dropping my family off where we were going, I went to the nearest garage, which was The Professional Garage, and asked them to fix my tire. After about 10 minutes, one of the mechanics told me "This is not fixable, come see." A big piece of metal had wedged itself in my tire! I asked them whether they could put the donut (i.e., spare tire) on so I wouldn't have to do it outside in the cold. They did it for free and refused to charge me, saying "Sometimes you just have to help the community." This is what a great local business should be like! Five stars for those guys, who are amazing. I'd take my car there any day for repairs.Service: Tires
Celeste Koester
2 years ago
We needed tires for our Grand Caravan and called The Professional Garage for a quote which included alignment. We were able to get an appointment for a few days out. We dropped our van off and they were done within 3 hours. Tires looked great plus they said no alignment needed. We were so happy with their service that we immediately made an appointment for our other car. We pretty much said find what you can and fix it because we hadn t had it in for a while. They could have come up with all kinds of things which they did not. They only charged us to rotate the tires, fix a slow leak and change the oil. They could have recommended all kinds of things. If your looking for an honest and great place to bring your vehicles it s The Professional Garage.Services: Tires, General repairs & maintenance, Oil change
em em
5 months ago
Trustworthy mechanics... not an easy find. Great prices and service!
Lisa Kenow
a year ago
The Professional Garage did a great job, they were friendly, reasonably priced and went above and beyond with my 1988 Fiero! They replaced the clutch master cylinder and they were courteous, quick and responsive! Thanks!!Service: General repairs & maintenanceService: General repairs & maintenance
Nick G
a year ago
They did my interlock. Gave me some info on how i could save and ended up saving me hundreds of dollars. They didnt have to tell me what they told me in regards to how to save. But they did. Being nice when no one is looking is probably the most respectable move in my book. Thanks guys see you next month :)
Amber
a year ago
Honest prices, excellent service. Take your car here. Seriously, this shop saved me a small fortune. Got me in the same day, was courteous, friendly, and fixed what was broken in the same day. Superb local business.
Alyssa Badura
2 years ago
My car broke down on the highway and had it towed here and I m glad this is where my car ended up! They replaced my starter and matched the price of our local car repair shop. They ended up finding issues with the motor and instead of proceeding and taking the profits for themselves, Shawn called multiple Hyundai dealerships trying to find us the best deal and a possible warranty to cover the costs, he got me an appointment at a Hyundai service shop where he found our motor was under warranty, it completely covered all the cost of all repair needed to be done. Shawn went above and beyond for me to help me save money on the cost of a motor replacement. They were also very flexible on payment options and were extremely helpful. Being young and not having much experience with cars, I always worry I might get taken advantage of but this wasn t the case, I m touched by how much Shawn went out of his way to help me. Not sure anyone else would ve ever done something like that.10/5 stars!Service: General repairs & maintenance
Slum Shelton
5 years ago
Went in for work on my vehicle and was very impressed with the service presented. Tom the owner and Collen(Cullen?) were amazing with letting me know what was going on, what the steps were to get the end result, and what they expected from me. Straight forward communication and service. Everyone including the front desk guy Chad were nice and helpful. I d recommend this shop to anyone.
Jessica Schonhardt
2 years ago
Fantastic guys! I was in a pinch I needed my service done that day. It was a quick thing, but if it wasn't done that day I would not have gotten to see my mom for mother's day or my newborn niece who just got out of the hospital. They were so kind and understanding. It meant so much to me. I recommend this shop to anyone in the area.
Crystal Sheehan
8 months ago
I ve been coming here for about 9 months for install and calibration of my interlock. They always do a great job and try and get me in and out.
CJS Shannon
8 months ago
Top notch service. Honest. Fast. Friendly. No hidden fees or BS. Nice to be able to trust your auto repair shop!
Cameron Rahn
11 months ago
Would drive up from Mankato during college to have The Professional Garage take care of my car. Always responsive, always ahead of time, and treat every customer they have with the utmost respect. Will always take my car to them!Service: Oil changeService: Oil change
Luz Pizano
4 years ago
I am very pleased with the work that was done on my vehicle recently, Shawn was extremely helpful and polite, answered all my questions very honest shop! Mechanics are knowledgeable and get the job done! Tom, the owner even took the time to text me to see how everything went. Will definitely be returning again, and recommend them to friends and family!
Lauren Cornell
4 years ago
We were recommended to the professional garage by the discount tire nearby. They are honest folk, which isn't always the norm these days, and competitive prices. Super nice, friendly, would certainly make the trip to come back here even though it's not close to my house just to work with these guys! Shawn was super helpful as well!
M N
3 years ago
Wanting a louder and more aggressive exhaust on my 2018 e43, I asked around for exhaust shop recommendations and a friend of mine suggested I check out The Professional Garage. He's had several of his cars worked on here and they all sound amazing, so I knew I couldn't go elsewhere. Shawn, Tom, and especially Cullen (the exhaust tech) were very patient, honest, and generous with their time. Cullen was extremely kind and welcoming, took the time to walk through my questions, and gave me guidance on how to achieve my goals.
Kristina Kemp
6 years ago
I was on my way home to Rochester from the cities and ran into some car problems. I stopped into the Professional Garage on w whim and they were able to get a lot of much needed work done on my car right then and there to make it safe for me to get home and take a very long road trip I had planned for the next morning. Customer service was excellent...work was fair and honest. These guys went out of there way to make sure the work was done right, get the right parts in and stayed until 8pm at night to get the work done. Very very grateful for their work!
Christy Olinger
3 years ago
First place I feel comfortable with my service, that I can trust them to be honest, always they explain my choices, upfront about costs, and the staff are people I would like in every day life, no phoney bologna, never rude, always welcoming, almost always the same staff I know and trust. It is a hugely comforting thing to have somewhere like The Professional Garage to trust with something as important as me car. Thank you, don't ever change!Services: General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil change
Jessica Sauck
5 months ago
Answered all questions. Fixed what I needed done and wasn't overly expensive!
Emily Dock
2 years ago
This is the ONLY place I will go when I need major work. I have tried others and my car always has additional issues after and costs more money. Tom and his staff are honest trustworthy guys. They find the deep problem, tell u what needs to be done and they do the work well!Services: Steering & suspension repair, Wheel alignment, Oil changeServices: Steering & suspension repair, Wheel alignment, Oil change