Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A Reither
9 months ago
I went there to purchase coffee for my family. The gas station clerk loudly and abruptly accused me of stealing in front of a crowd of people. Instead of asking me if I purchased the item. The coffee barista (who received my payment)was even taken back by his actions and defended me. I didn't even receive an apology and then he proceeded to glare at me through the window as I left. It was rather embarrassing.
Alex Paulson
a year ago
They were out of the coffee I wanted, but my substitute was made in a timely manner and it tasted delicious. Customer service left some to be desired and got stares from the kitchen for whatever reason.Nice to have a coffee shop locally, however it was a very awkward experience.
Eric Perry
4 years ago
I stopped in this place many years ago after a three day weekend full of intense tomfoolery with several of my high school friends at one of their cabins in nearby Litchfield. When I left the cabin early Sunday morning I was desperate for a civilized place where I could get some water, decent food, an adult conversation and...most importantly...a great bathroom experience.The Howard Lake pit stop was like an Oasis as I spotted it against the backdrop of an early Sunday morning sunrise in mid July. It was going to be a hot one that day but my perspiration was self-inflicted.Upon arrival I was greeted by a nice young lady. Super classy - a nice nod and a smile. No cheesy comments about the weather or reference to what time of day it was. I immediately spotted the bathroom and was greeted by the cleanest and calming stall I had seen in awhile. A nice fan provided the classic two-for-one: a humming background noise coupled with a light airy breeze. A soft 60 watt bulb shone above the stall in a way that distributed the light evenly. A small window high upon the wall was cracked slightly which provided a nice natural backdrop. The privacy and comfort of the stall gave me some time to self reflect and reflect on the decisions I made in the previous 72 hours. It was perfect. I must have sat there for 20 minutes.After washing my hands and face and limbs I proceeded towards the exit. I was again greeted by the same smiling face. Unchanged, classy. The 20 minute passage of time didn t change anything. What grace this young woman had. Just before I left the pit stop I caught glimpse of a circular pizza spinning hot carriage deal and what appeared to be the perfect slice of pepperoni. It was...
Melissa Cole
4 months ago
Always friendly, great prices, always clean
Brian Hopkins
5 years ago
Terrible execution of customer service as I waited for months for them to do a mileage warranty on my atrociously terrible tires I bought from there. After months of trying and no responses from them, I finally gave up and went to a more reputable tire dealer and ended up eating 50% of the mileage on that set of tires. I would not recommend anyone buy tires from there.
Gball 763
5 years ago
If you like to stay up to date on local issues and coworker problems while passing the time you will be waiting at the register to make a simple transaction, then this is the place for you! If you prefer to understand why you pay high prices for "Convenience" and be able to get in and out, you can probably save time driving 5 miles out of your way to just about anywhere else.
Gary Cocking
2 years ago
Excellent experience. What I had repaired was 5 star. Every time I have had work done, it was done in a timely manner, functional well done, and reasonably priced.
Patty Uter
5 years ago
Customer service sucks there. I live in town and purposely will go out of my way. Extremely rude. No smiles ignore customer to talk to employees. Good luck!
Kurtis T
a year ago
Always the best gas prices and no wait at the pumps!
Cody Jones
4 years ago
Changed oil next time a car needed service and pitstop never changed the oil filter and it was the same filter I put on originally before the car was brought there
Lisa Marie
a year ago
The upgrades and changes especially the coffee bar make it a more frequent stop than it used to be
Jessica V
a year ago
I went in to see what was wrong with my car. Got charged 60 bucks for no assessment.
windy brees
5 years ago
Poor customer service. Rude personnel including manager. Mad at myself for giving them a second chance. Never again.
David Marks
5 years ago
Great price for gas plus free air..
Dawn Krohn
3 years ago
As always they were friendly and professional.
Deanna Larson
4 years ago
Best food around!