Ken's A-1 Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mattea Cook
4 months ago
Extremely friendly, knowledgeable, and helpful. They were very accommodating to me and my kids that needed to come with me while servicing my vehicle. Probably the best customer service I've seen.

  Gerald Wick
3 months ago
I have had numerous repairs done at Ken s, and I have to say that I am extremely satisfied, very honest and do excellent work. I recommend them to anybody and everybody.

  John Halloran
3 years ago
I'm very satisfied with the work Kens A1 recently did on my 2002 crewcab F250 turbo diesel. With 418,000 miles on this truck a good mechanic is definitely needed to keep her on the road.. Shes a big heavy duty truck most shops don't have lifts capable of lifting such a heavy & long truck.They had a large wrecker come tow my vehicle since my tie rod snapped, and had the vehicle back to me in less than 48 hours. I was extremely happy when I didn't have any other additional parts or labor on the bill. I asked them to replace a steering component I thought was bad. The mechanic said not only was that part good, so we're the other components I was wprried about (ball-joints & u-joints).With this struggling economy its hard to find a shop thats not trying to squeeze you when they have the opportunity to do so. Kens A1 were honest on their bill and inspected my vehicle for any other possible potential issues.This shop has my trust and my business for the lifeThanks for the great work guys...Update:Took my VW to Kens for some work that nobody else in town knew how to do. Have to say Nick in service delivered and got the job done. These guys are great at what they do, affordabe too..Kens A-1 the best automotive/truck repair on the range

  Gjm69
3 years ago
Thank you Ken and Ray for taking care of my truck last week. I appreciate your help and assistance. I will refer all my friends on that side of the Range about your business when they need vehicle repairs or towing. There are a lot . You guys are awesome! Kudos

  Neil Bergstedt
5 months ago
I try to do most of my repairs but when the problem exceeds my abilities, I bring my repairs here. Great service every time.

  Chris Gladue
2 months ago
Keep up the good work. The treating me fine to treat my mom good there spot on

  Sean Holt
10 months ago
Brought car in for some issues. Get call all breaks are bad and rusted weathered horribly need complete breaks front and back calipers rotors and pads replaced. Brought to different garage breaks were completely fine pads new and rust was easily removed with finger nail. But the real issue was the front suspension was completely broken with new sway bar and struts needed. Not sure why this shop didn't see leaking broken spring but complete break job that wasn't needed. Maybe new mechanic or off day. Don't think I would use this place again.

  Gary Doyle
a year ago
Great quick efficient service! Our Toyota SUV had to be towed there on a Fri 4pm . It was diagnosed Mon 9am & repaired by Mon 4pm! We highly recommend Ken's.! We would use them again!Service: General repairs & maintenanceService: General repairs & maintenance

  Kaija Roy
8 months ago
Ken, Ray, and the crew are always friendly and helpful and I know that when I bring my vehicle there I won't be taken advantage of and any work performed will be the highest quality! We won't take our vehicles anywhere else.Services: General repairs & maintenance, Brakes, Auto maintenance, Oil changeServices: General repairs & maintenance, Brakes, Auto maintenance, Oil change

  Cindi Leon
a year ago
We had a truck break down on our way to Canada, for a vacation. We towed the truck to their lot, without any notice. The shop was closed, although an employee was in the lot on this Saturday and took the time to speak with us. He make me feel so much better and we made arrangements to continue to Canada. The shop kept in constant contact with us. GREAT people!!!Services: Transmission, Auto maintenance

  A Reynolds
4 years ago
Excellent Service! I received estimates in Minneapolis (at my car's dealership and an import repair shop) for two repairs my car needed. Both estimates totaled approximately $1200.00+. I was in town, and brought my car to Ken's A-1. My car was repaired for a small fraction of the cost. Also, I got it back the same day. I cannot say enough about the service I received.It was a nice feeling to be dealt with in a professional and honest manner. I will use them again and encourage my friends and family to do the same.

  Joshua Jenkins
5 years ago
I've been here a few times in my life to get work done on my vehicles. Always did a great job. If there was a problem that arises after driving my vehicle out that's related to what was fixed by them they were quick to respond to it and fix the problem without charging me. A big plus to Ken's was the loaner cars that was nice, but unfortunately they're not doing that no more which was a big plus. I hope one day guys go back to offering loaners because that was a big perk. Great staff. I recommend this place to anybody.

  Robin a kuznik
3 years ago
Ken's replaced the motor on my 2001 Camry. The motor ran fine, except I had a problemwith the motor dying out at stop signs, stop lights, etc. When I told Ken's about the problem, they immediately told me to bring it in. All parts involved with the throttle were replacedfree of charge. They even fixed an emissions problem which was unrelated to the motorchange and didn't charge me. Car is running super now. Ken's has taken care of my vehiclesfor over 30 years. To put it simply, I trust them. I have never had a complaint about theirservice or professionalism. They have earned the highest rating possible. I appreciatehaving a local shop which demonstrates integrity that one can have confidence in whenneeding advice about auto maintaintence.

  Charlie O
2 years ago
Friendly staff. Had our car in and out in 3 hours. Went for a balance for the kids car and left with many new parts but now it's safer for when she drives in the Minnesota Indy everyday to work!

  Jamie Wright
3 years ago
Ken's A1 is the best around!!! Called for my tow, they were here within 20 mins!! Fixed my van and I was on the road! Great service, super friendly, timely, and very fair, affordable prices!!!

  Aaron Hoffman
2 years ago
Took my car there to have fixed.. they changed the tcm charged me $1100. And didn t fix the problem car has been even worse since I brought it them. 3 times and still having the same issues. I wouldn t go there if I were you!Service: Electrical repairService: Electrical repair

  Heather Marie
4 years ago
The staff was helpful, but when my boyfriend told them to check on parts prior to him bringing his car in they didn't. They never called an left him a message saying they weren't going to do the work so when he got there after work he was shocked. I don't think we will go back there for any repairs.

  N anderson
3 years ago
The service, prices, mechanical repairs all turned out to be a very wonderful experience going through Ken's A1! Very pleased with my cars results yesterday! Thank you very much guys!!! Continue with the great work!!!Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Danielle Jelinski
3 years ago
On a family camping trip up to Tower, and our truck lost all power right outside Hibbing on highway 169, called Ken s A-1 Auto Service and they sent a tow truck out to get us right away. They then got our truck looked at to fix and let us use a vehicle so we could bring the kids to the park. Thanks so much for the service, I would highly recommend.Service: Engine repair

  Barb Anderson
2 years ago
The staff are friendly and the know there stuff. Respond quickly to calls when they get them. Ken is a great owner and keep a well run shop and clean lobby

  Ohmar Coughlin
11 years ago
I would drive out of my way to give Ken's A-1 my business.He provides honest recommendations and fair prices to every customer.Ask ANYONE in town what they think of Ken - they will have a story of the honesty, integrity, and service that he brings to the community.

  John Olson
6 years ago
I will never bring another vehicle there again. They didn't fix what I asked them to fix and fix something I didn't ask to be fix! I knew this before I left the parking lot as soon as I started my car! I could still hear the noise in my motor! I went back in to the shop and talked to the mechanic and he spoke to Ken and Ken wouldn't come to talk to me about it. Still paid $400 For my car and it wasn't fixed. This was about 14 years ago and I've done business with Dave's west Howard auto ever since!

  Rich Gasperlin
5 months ago
EXCELLENT FRIENDLY SERVICE & PRICES. VERY TRUSTWORTHY!!!

  dave isaacson
3 years ago
This place is great, always on time and the staff will take care of whatever you need. I've been doing business with them for 25 years and have never had a problem and would recommend them to a friend

  Johnny Jerman
7 months ago
The absolute best place to go to have your vehicle Repaired handsdown

  LINDA LEE
a year ago
Always excellent, reliable and honest service. The staff is capable and friendly. They most certainly are A-1.

  Kirby Stross
a year ago
Ken, his staff, and mechanics provide excellent auto maintenance and towing services. Used cars available for sale at times.

  Angel Gilbertson
7 years ago
I was really happy with my services. Fair prices, honest people, and great experience. I would deffintly recommend Ken's A-1 Auto Services.

  Liren Varghese
4 years ago
Excellent and prompt roadside and garage service at very good prices (we wouldn't complain if they were a bunch higher!).

  Joshua Nelson
3 years ago
Fast service. Appreciate the honesty of a shop telling me to bring my truck to the Ford garage because they would be able to fix it cheaper.