ONG Auto LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  E T
3 months ago
I bought a car from ONG the end of Sept, 2023.I live out of state, so maybe this contributed to the service (or lack of) I have received after purchase.I understand a rebuilt car is not going to be a museum piece. However, upon purchase I noticed that my car was missing an air inlet tube, had a cracked airbox, missing the battery hold down, missing a hood seal and hood labels. I pointed them out to Oleg. Oleg agreed to send me a battery hold down, but the other items I needed to repair myself as they were personal preference. Not sure how the air box and inlet tube are personal preference as they are functional parts for engine performance.While I expect a rebuilt car to have some issues like paint that isn t perfect, mis-aligned panel gaps, and a few odds and ends that I may need to address, I didn t expect the nightmare I have experienced after buying this car. After a month, I still had never received the battery hold down. I messaged Oleg a few times, but he never responded. Here s where it gets worse ..The car always had alignment issue, so since Oleg ghosted me over the battery hold down (which I purchased myself) , I decided to take the car in for a wheel alignment on my dime. It was found that the frame was poorly repaired, and the left upper rail was still buckled. I left a one-star review on 10-20-2023 for ONG Auto.Almost instantly, Oleg called me and said he was sorry for not sending the battery hold down and that I could bring the car back for the alignment / frame issues. I agreed to remove the review and send Oleg pics of what was found with the frame.On 10-21 I texted Oleg the pics of the frame damage with a text asking, is this safe to drive? Oleg never answered my question or got back to me after I sent the pics. I had no choice, but to find a different local shop to address the alignment.The car was able to be aligned after a few adjustments and calibration of the steering angle sensor.The car also had poor wiring repair resulting in the driving lights constantly blowing bulbs and fuses. I continue to find other issues since my purchase. With the poor frame / structure repairs and buckles still found in the rocker panels, I am amazed this car passed a salvage inspection.Don t do what I did. If you are interested in a car at ONG, pay a reputable body shop to inspect the car before you buy it. If you strike a deal, make sure all issues are corrected before you buy.Update- The first subzero degree day, the poor quality "new" radiator that was used in the repair developed a massive leak. Unfortunately, I have discovered that most of the aftermarket parts ONG used on the rebuild are well below industry standard and poor quality. Cheap isn't good if you plan on longevity.My opinion is ONG could have chosen better quality parts to fix the car and still made plenty of money. A quick, low cost rebuild for not much less than a clean title car is what I got. After all of work I have done, and still need to do, the deal wasn't worth it.I will be surprised if the repairs to hold up. That's my opinion, but you do you.

  Onyedimma Nwachuku
4 months ago
I purchased my Toyota from ONG Auto. Oleg was a pleasure to work with. 5 years later and I m still rocking with this car! Quality restoration and the financing was reasonable.

  Yonah Goldberg
6 months ago
I bought a Honda Minivan from ONG Auto.First of all they have great customer service.Oleg is extremely knowledgeable and they stand by their product.Came back after three month with damage that I caused to the car and he charged me for parts only, no labor.I have the car already 5 years and put 80,000 miles on it with zero repairs ( besides maintenance)Highly recommended!!!!

  Joel Eckman
2 years ago
We experienced a few issues with our vehicle. Oleg personally delivered a very nice loaner to our home, then fixed and returned our truck in perfect condition washed and full of gas. This is my second purchase from oleg in three years. The first is our Honda van which was issue free and we are still driving it today.Another beautiful car for thousands less than retail. I recommend this dealer.

  Matthew Racine
7 months ago
Oleg at ONG Auto is a wonderful guy to work with. He's a straight shooter and a trustworthy man. I highly recommend his cars and his services.

  Jill Salem
6 months ago
I took my son there. It was a good experience for his first car. Very straight forward. Honest, reasonable. 2nd family member to buy from here. Both are happy with their purchases.

  GRS Transport
5 months ago
Great selections of cars at the great price. Oleg is the great guy to work with. He is a straightforward and honest guy.

  The Youngs
10 months ago
We have purchased two vehicles from ONG and have been happy with them.Oleg and ONG Auto is a great place to purchase a vehicle.He stands behind the vehicles he sells and will go out of his way to make sure you are a satisfied customer.

  Metro Auto Sales
2 months ago
Very honest and professional staff. Oleg does great job on repairing cars. Thank you

  Troy & Emily Fuller
2 years ago
A friend told us about ONG auto, and after seeing the reviews on Google, we decided to check them out. The whole process was easy and we got an incredibly reliable vehicle that we're happy with. I am certain that it was last a long time, like other buyers have experienced. They made sure everything was ready, even putting in a new battery the day we purchased. If you're looking for an easy car buying process and trying to save money, check them out! They do great work at ONG.

  Triston Kosek
a year ago
When you buy a car we all expect to encounter the same sort of dealer who wants to sell, sell, sell. Oleg, is a hard-working family man, with QUALITY rebuilt cars. When I first saw the Highlander I bought, I thought it was brand new! Everything was spectacular and it drives incredible. He displays his passion for Christ by trusting those who trust him, being honest, and being genuine. I didn't just purchase a car from Oleg, I got a friend. I genuinely walked away so grateful and so happy to give this man my business. These are the kind of men that build up society, Oleg is building up the experience of what car buying should be, providing vehicles that he really has put pride, passion, and effort into. I will never be able to be thankful enough for the experience at ONG Auto.You won't be lied too, you won't be mislead, you will be thankful for coming here. I know I sure am.

  Leah Bissell
2 years ago
Great experience with ONG Auto! Week one with the new car has been great! Brought my spare key fob back to ONG Auto and Oleg programmed it for free-this was a great option to avoid spending $200 at a dealer to program it. Also, hoping I don't have to go back for anything but it's great to know Oleg is available if any issues arise with the car. Definitely recommend ONG Auto!

  Paul Harris
a year ago
We have bought a Toyota Sienna and Camry from Oleg. My wife's dad, who was a former mechanic, and her uncle, a body shop guy, both said he does excellent work. We still have both vehicles after several years.

  Nathaniel Elliott
4 years ago
Purchased a minivan at ONG Auto. Buying a rebuilt title vehicle always has some risk and we actually had a couple issues with our purchase, but Oleg stood behind his product 110%. He really went even beyond what I would have expected of him. His amazing reviews are well earned. Have had our van for 3 months now and we very satisfied with our purchase. I would absolutely buy from ONG Auto again.

  Carlos Zubiran
3 years ago
ONG Auto is a awesome place to get cars. I got my 2019 Honda Civic there for a great price. It is a salvage title and the work done on it is very very good. No issues and fair. Car drives real nice and under 4000 miles. Oleg is a honest and straightforward guy. He let me test drive it for half a day and I let my mechanics friend drive the car and inspect it. The car comes with a 90 day warranty and Oleg was nice enough to program my extra car keys for free! Getting extra keys would be over $100 or more if you went to a Honda dealership. I got them from amazon 2 for $60. That is a deal. I most definitely would recommend this place for good car deals.

  Aleksandr Sadovskiy
3 years ago
I bought my 2017 Toyota Sienna 2 years ago from Oleg. Service was good, the car was very reliable and well maintained by ONG staff. The owner answered all the questions that I had. We have gone on road trips to Florida, California, Wyoming, and Canada in the past 2 years. I recommend buying from ONG Auto if you want a good vehicle for a decent price.

  Thomas Oja
5 years ago
This review is probably a bit overdue. I have purchased two vehicles from ONG Auto.In 2011 we bought a 2005 Vibe with 80k miles. It was probably the best vehicle we ever owned. We had no (zero) issues with the vehicle. We drove it for about 70k miles and then had to upgrade due to a growing family. We only had to replace standard items (brakes, bearings, etc.).In 2018 we bought a 2017 Sienna from ONG. So far we have put about 16k miles on it and have had no (zero) issues. We just took it for a trip from northern Minnesota to Chicago and it drives great.I would estimate that we have saved about $10k to $12k cumulatively on these two vehicles, compared to prices we would have paid elsewhere for non-salvage vehicles.Next time we need a car we will definitely see what ONG has on the lot.

  Klochan Brothers LLC
2 years ago
Bought my wife a 2019 Honda Pilot elite. Could not have been a better experience. The deal was so great I felt like I stole the thing. I thought There was an issue with the stop start system but it just needed a newer battery so the guys took care of me when I came back a monthly more later and changed it out for me and they even changed the oil for me since I was there.(I had the oil and filter with me in the trunk) I will come back here to buy all my next cars because this car rocks! And I keep forgetting it s salvaged title because there are no issues at all and great work was done on the car. I used to fix my own salvage cars so I have an eye for these things but this thing is a dream. Thank you Oleg for helping my family get into something this great!

  Chris Barta
6 years ago
Oleg is a great dealer. We bought a 2014 salvage title Toyota Sienna mini van about 2 months ago. The van has been flawless. We took a family road trip a week ago to give it a real test (2700 miles). This is our 3rd salvage title vehicle and have had very good luck with all of them. I would strongly recommend ONG Auto and salvage title vehicles. Overall, I really enjoyed working with Oleg and would gladly do it again in the future.

  Michael and Leslie Pastoor
5 years ago
We bought a Sienna from Oleg and have been very pleased with it. This is the second time we have bought a salvage car (from two different dealers) and Oleg really takes care of you and stands behind his work, more than we'd experienced before. We needed to take it in to fix a few small things, and he does the work with no questioning. He went above and beyond (programming a few extra car remotes for no charge) and was honest with us every step of the way. We highly recommend buying from him because of his great work and warranty policy. It's worth the drive to Farmington!

  Ryan Wassink
4 years ago
Long overdue review! We've purchased 2 vehicles from Oleg, and have put about 150,000+ miles on them collectively; with zero issues. My Prius V was totaled again a couple of years after buying it from ONG, thanks to someone running a red light. Oleg fixed it right up. I've put about 40,000 miles on it since he fixed it again, and have had no issues with the car at all.My dad (3 yrs ago), brother (3 yrs ago), and 2 of our friends (2 yrs ago) have purchased cars from Oleg. They are all still driving the cars, and very satisfied.The best part about ONG is that I don't have to go car shopping again. When we need a new vehicle, we'll just see what Oleg has & we'll be set.

  Brad Nelson
6 years ago
I just bought my second car from ONG auto. I enjoyed working with Oleg. We got a great deal on both cars. They were both for my daughters so I wanted something reliable, we were not disappointed. The girls love their cars. We have had no problems with either car. I will go to them again when I need to get my next car. I highly recommend ONG AUTO.

  John Kohorst
6 years ago
Oleg is a very talented mechanic. He sold us a great car. When we had a small issue 1 month into ownership, he addressed it promptly and without charge. I would recommend ONG to anyone looking for a quality vehicle at a good price.

  Justin Hallenbeck
6 years ago
Needed a car fast and Oleg and his staff were very helpful in the process of getting the vehicle I wanted. The price was fantastic.Had the car for only a few weeks when the battery had died but Oleg took care of me and threw in a new battery at no cost since I had just recently purchased from him.I had purchased from salvage locations in the past and have had huge regrets for doing so, but ONG Auto has got your back and they do a fantastic job on making sure that what they sell you works properly.Great staff, great prices, great quality. 5-stars all the way.

  Zack Naylor
6 years ago
I'll admit at first we were hesitant about looking into a salvage title vehicle. Especially since we were looking into getting a new car that would be primarily driven by my wife with our toddler son. However, Oleg and his crew were really great. They made accommodations for us to come in on the weekend and check out the car, answered every single question I had and when he couldn't would return my calls promptly.We ended up buying the car we were looking at and with Oleg offering a 90 day warranty on any work he did we took him up on a few minor things we would have liked addressed. Well he took care of them no questions asked and even turned it around super fast.He and they really stand by their work, we couldn't be happier. Awesome people and honest company run by the very people you'll work directly with!

  Anna Larsen
6 years ago
I highly recommend ONG. I bought a car for my daughter late fall of 2017. It is a rebuilt title that he was selling for another person he has sold cars for and trusts. My daughter and I had never been to ONG before, but we ended up there because they had a car she liked. I was discouraged whether I was going to find a reputable business or person to buy a vehicle. Oleg at ONG has a kind of direct personality that I liked, but many may be see as rude. Don't let this discourage you because he went above and beyond to make sure all our concerns were immediately taken care of, and I would buy another vehicle here. Thank you.

  Colton Luskey
4 years ago
I have bought two Honda Civics from Oleg over the past five years, a poor deer being the only reason I needed the second. He and his team are warm and friendly. They have sold me two basically brand new cars at great prices. I cannot recommend them enough!

  Andrew Acuff
a year ago
The guys at O.N.G. auto work hard to make sure they are taking care of their customers. Oleg is a good guy, no pressure, no bull. I'll be happy to return when it's time to buy another car. Thanks O.N.G. for making our car buying experience a good one!

  Micah Olson
4 years ago
Oleg and staff at ONG Auto offer an awesome car buying experience. I was interested in a car with a salvage title, Oleg and staff helped me throughout the whole process. It was a great deal! They worked hard to answer my questions! They were fast and efficient but still had time to listen and offer advice! One more thing...go with Firefly Credit Union to help finance. They both work great together! Good luck!

  BreeAnn Simon
5 years ago
This review for Ong is a long time overdue. I bought my first car from them in 2016 and got an amazing deal on a salvage title with a car that drove and looked like new! So when it was time to purchase another car I returned to buy from them again. I got a 2017 Honda Civic with low miles that was another salvage title. Once again it looked and drove like new so I bought it and took it home.Today I had experienced car trouble with my new vehicle after owning it for about 2 weeks. The water pump and engine had issues. I called Ong and let them know about the incident and asked if I could take it to them and have them repair it since I had just bought it 2 weeks ago. Oleg said no problem and that he would cover the repairs. I was able to drop it off and get a loaner for the week during which the repairs are taking place at no charge to me. Had this been any other car operation I doubt I would have been treated so well and would not have been able to get my car repaired for no cost to me after just having recently purchased it. I'm so incredibly thankful for their out of this world customer and dedication to their business and concern to stand behind their work. Can't recommend them enough!