Lundgren Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tammy Berglund
2 days ago
Thank You All at Lundgrens for making the purchase of my 2024 Ford Escape a memorable one. Jordan, you rock! Olin, you rock! I absolutely love my new vehicle, especially all the bells and whistles that it has! So fun! Jordan, Olin, and Bruce - THANK YOU from a forever happy customer! :-) :-)

  Paul Berg
2 months ago
Haven't personally shopped or had service done here, but I just wanted to say a big shout out to this Ford dealer for installing a great DC fast charger that this community very badly needed. I recently charged up here on a trip up north, and the employees were very friendly and helpful. Thank you!

  Christopher Hayes
4 weeks ago
They were very nice. They came to my house and fixed my car. They did an excellent job. The mobile guy was very nice to me. And did an excellent job.

  Lori Piri
3 months ago
I would like to wish everyone at Lundgren s a Merry Christmas and the best in the New year! You have always been there for my whole family over the years & continue to be. Thank You!

  Christine Helgeson
5 months ago
Great Ford service department at Lundgren Ford in Eveleth Minnesota, they took good care of our F150 pickup truck. Repair was done in a timely manner, was given explanations of work and parts needed. Will continue to do business with the dealership.

  Schroyer Family Daily (Arren Schroyer)
a year ago
Lungren Ford is a great place. The customer service is top notch and the wait time isn t bad either. Making an appointment is easy and they get everything done that you need them to and on top of that they let you know what needs to be changed sooner or later whether it s tires, oil or other. I will continue to give them the business because they continue to see the needs of our vehicles. We will be back again!

  Julie Ann Fearing
a year ago
I would not recommend getting service here. They hit me with a huge service fee without notifying me first, then told me I would need to spend another large amount to have a part installed. My seat heater also quit working after they worked on my car. I tried to discuss my concerns, but nobody cares to make it right. I like to do business locally, but I will never return. I should have listened to the many who tried to discourage me from taking my car here. One star is too much.

  Catherine Perryman
9 months ago
Amazing service. From purchasing vehicles to service of them always a professional yet friendly experience. All staff are glad to see the customer and assist to create a positive experience.

  Mike Kopp
3 weeks ago
Great oil change. Good new truck buy.

  Heidi Hunstad
10 months ago
Unhelpful, deceitful, and not accommodating.Everything was fine until I brought up concerns I had about the repairs being recommended. I was able to confirm with another mechanic that I was most likely being taken advantage of. Even though it's pretty much the only option around here I would never go back myself.

  Curtis Piri
5 months ago
Lungrens Ford , did a great job servicing my Flex. Check on all my concerns. And treated me great!

  Linda Brockman
a year ago
My partner and I have had service done here for years but we had a big surprise last time we were in- extra fee of almost 4% for using a card! Who has hundreds of dollars of cash along to pay for a repair??? Cost us an extra $35. Same for debit or credit . Would have been nice to know before we were presented with the bill! Even for next time I guess we ll just have to make a trip to the bank and take out a bunch of money then redeposit if we don t need it all. Or we ll just go somewhere else.

  Casey Souder
a year ago
Always took great care of my previous truck when I brought it for service. When I recently bought my new truck it was fast and painless. No surprise fees or incessant pushing of extra warranties or accessories I didn't want.

  Mark Mathieu
6 months ago
I have bought many vehicles from Lundgren Ford. They have always treated me and my family well. Great people and a great business.

  Mike Laulunen
5 months ago
Super helpful parts department. Had the part I needed and got it in fast!

  Jeremy Moberg
11 months ago
One of the best car buying experiences I've had. The team kept me informed of the status of my order after it was placed and were extremely easy to work with when I picked it up. Everyone from service to ownership provided and excellent customer service.

  Audrey S Erving
9 months ago
Lundgren s new pick up your car and deliver it back to you after servicing is WONDERFUL and FREE for their valued customers! Talk about excellent customer service!

  Curt Leitz
9 months ago
Good, honest people who do things the right way. I ve had great experiences both with sales and with service here.

  Amy G
2 years ago
We took our truck here to have some battery/alternator issues worked on. Not only did they fix that problem, but also did a recall that we were unaware of! The cost wasn t near what we have been paying Iron Trail to keep not fixing our truck! We were very satisfied! They also provided a shuttle for my husband to and from work to drop off and pick up the truck, and other dealers said it was always too early in the morning for a shuttle!

  Sandra Nairn
3 years ago
Can't believe bad reviews but everyone has their own expectations. Matt (sales) was great. Never pushy and programmed everything for me (old school here) Mary in finance was the best. Really knows her stuff and great personality. Overall really happy customer.

  JoDell McNiel
10 months ago
Knowledgeable Service Manager. Great job Kyle

  Bonnita Hamilton
2 years ago
Jordan in sales was very easy-going and great to work with. When it came to financing, Mary stole the show with her magic. We were able to get great terms and a 5 year loan for the used vehicle we were purchasing. She definitely went above and beyond our expectations!

  Jane Kingston
9 years ago
Staff was very professional, from the first phone call, until handing over the keys. Salesman Randy Roy was outstanding; no pressure, just facts delivered with respect. I felt a warm welcome and trustworthiness from everyone I encountered. The automobile selection was the best in the area, and I was offered a very good deal financially. It was the smoothest, most comfortable automobile transaction I've experienced to date.

  Jessica Werner
a year ago
I had the most positive experience with Lundgren Ford. Happy I decided to buy my new Ford Explorer ST with them :) Jessica Werner

  Tony Yeley
a year ago
Love the 17 F150 I bought from them, but it had an issue with the door locks. They couldn t fix the issue in one visit, but the communication was excellent and I am 100% satisfied.

  Aiden Rohwer-Nutter
5 years ago
Not very impressed with the service department here. Twice I've had unplanned service needs (battery replacement and a flat tire), and both times they weren't able to get to it for at least a week. With the battery replacement I waited it out, but with the flat tire another shop in town was able to take care of it the same day. I get being busy, but when you need your car for work, waiting a week or more for an easy fix isn't practical.

  Dante T
9 years ago
I've bought many cars from dealerships and this is the best dealer I have ever dealt with. They went above and beyond the call of duty to get me in my Ford. First, they didn't negotiate with me using poor and somewhat dishonest tactics. They were honest, straightforward, professional and had great demeanor. I spent weeks working with them, and then my truck sold to someone else. Within hours, they tracked down another pickup for me. They had a dealer trade worked out and stayed late. I was leaving town and on a tight schedule and they stayed after hours and even came in early (6:30 am) to make sure I was taken care of. Easily the greatest car buying experience I've ever had.Additionally, Mary the Ford Finance and purchasing person, was the most knowledgeable and polite person I have ever worked with. She worked with me, not against me. She presented my options in a fantastic way. I truly enjoyed working with her. Brian and Joel worked amazingly as a team to get me the truck.I may likely will never buy a pickup from a different dealer again. I was truly impressed and I'm not easily impressed with the car buying process.

  Kelly Snidarich
9 months ago
Everything is always done to my expectations and if they find anything wrong. They let me know the problem and if it should be taken care right away

  steven babbini
3 years ago
I have been doing business with Lundgren Ford for over 25 years. Even if you hadn't been there in some time. They remember your name and the last car you purchased from them. Always ask you if there is anything they can do for you. They never push you to get another car. They do ask if you see something you like. Tell me and then we'll talk. I just wish cars were like in the 60s. So anyone could work on them. But the service department is always helpful if you have a problem. Thanks Lundgrens for the many years of being there. When I need a new car or service.

  Jordan Drees
6 years ago
Great experience here! Salesman was not to overbearing and he really understood what I wanted. Quick and to the point no hassle. We NEED our small town car dealers! Awesome deal on a 17 F150!