Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
B D
2 weeks ago
I recently used a Facebook Eagan neighborhood group to find a trustworthy mechanic. There were lots of recommendations for Autofix and Performance. I m so happy I found him! He was great to work with, trustworthy and reasonably priced. He explained things in a manner that non-mechanics could understand and he didn t try to upsell on any other repairs just to get more money. He replaced the water pump and serpentine belt and offered to do an oil change (for an additional fair price). He also gave great advice for how to best maintain the older car. We will be bringing the car back for the AC concern once it gets warm again and will be going to him for our other car needs. Highly highly recommend!!
Tony Rohner
10 months ago
If you have to get any mechanic work done, go see Tom. Tom has taken care of my mechanic needs from the first week I have lived in the Twin Cities. He is honest, respectful, and very curtious. He gives honest quotes and timely service. I started taking my vehicles to him when I lived in Eagan. I have since moved to Woodbury and still bring my vehicles to him. If I lived over an hour away, I would STILL bring my vehicles to Tom. That is how incredible and individulized his service is. If you want to have a fabulous and personal experience, bring your vehicle to Tom!
Robert Rada
a year ago
Tom was able to get me in and fix my car very quickly. His rate was far more reasonable than the dealership. He even put a plastic part on my bumper back into place, and was able to get the E brake light off on my dash, I had forgot to even ask him to look at ..felt very comfortable working with Tom and will be bringing my car here right away for future repairsServices: General repairs & maintenance, Brakes
Toni Brown
a year ago
My son is buying a used car. Tom took time on a Friday afternoon to look over the car and give his assessment. He didn't charge for this service. We had been regulars before Tom purchased the business from Rich. We brought our 1999 car in to Tom for a couple of oil changes and inspections over the past few years. He has gained our trust after this level of service.Services: Vehicle Inspection, Vehicle safety inspection, Oil change
Roberta L. Dale
a year ago
Tom really helped me out today in an emergency. I lost all interior cabin power, lights, gauges, window controls and radio. Tom took the time out of his very busy day to check my truck over quickly, and found a bad fuse, fixed it immediately and I have a working interior again. Highly recommend, will be back for more work (with an appointment!)Service: Electrical repair
James Erickson
a year ago
Was on my home about a 1.5hr drive and the touchscreen on my Jeep froze, stopped in and asked for them to reset my batteries.. without hesitation the shop obliged. If I lived closer I would give these guys my business!
Staci Gyekis
3 years ago
This is the place for reliable, reasonably priced repair and/or maintenance for your vehicle. I live in St. Paul and will gladly drive to Eagan for Tom's services. He's fixed everything from the valve lifters in my truck to the check engine light to the breaks. He can do it all and for a more than fair price. He's respectful and honest, keeping in tradition of when Autofix was owned by Rich. Tom's a good dude. Go to his shop.Services: Transmission, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes
Jim Murray
a year ago
Tom & his crew did an EXCELLENT welding repair job on my exhaust tailpipe to get me back on the road within a day and at the most reasonable cost I've seen in years! Shame there isn't 10 stars for this one!!Services: Auto exhaust system repair, General repairs & maintenanceServices: Auto exhaust system repair, General repairs & maintenance
Patrick Slicker
4 years ago
I wish I could leave ten stars. I work out of my truck, and absolutely depend on it everyday. I pulled into Tom s place just minutes before he was closing up for the night, just to get a quick inspection. He knew exactly what my problem was and explained the severity of the situation. I was expecting to have to miss work the following day to get the problem resolved elsewhere, as Tom is booked out pretty far. But instead, Tom offered to stay late and fix my problem anyway. And at a very fair price. This is an honest mechanic that genuinely cares to help the people seeking his business. Ten stars!
Amy Broekema
9 years ago
I took my car to Rich's the other day after reading the other reviews on Google+. The "honest" review stood out to me, as honesty is the #1 quality I need out of a mechanic. Rich's is not only exceptionally honest, but also absolutely affordable. He fixed my car quickly, inexpensively, and properly. I have had no issues with his work. He was very nice and took the time to explain what had happened to my old car parts and even showed me the wear on them.If you've never been to Rich's, be aware the front of the building has a sign for another business, Rich's door is around the back of the building.
Derek Hausauer
4 years ago
my truck broke down so i had it towed in, tom was very friendly and extremely helpful. diagnosed the problem and got me back on the road. he has the best rates in the twin cities and the quality of work was top notch. i will definitely be bringing my vehicles back to him
derrell evans
8 months ago
Helpful very helpful would recommend them to everyone. This is a really good place to bring your vehicle. Wish I could give them 10 stars.
Jennifer Rusert
3 years ago
Tom runs a small auto repair shop with NO bells and whistles and he is VERY reasonable and efficient. Since it's a single man shop, you may have to wait a bit longer to get your work done - but it is well worth it. He doesn't inflate the estimate to just pad his pockets, it's work that needs to be done.
Shiann Hansen
5 years ago
Deserves 6 stars. Been to Rich's Autofix just a few times but hands down the best service I've ever received. I've had services quoted around 450 and he gets it done for under a hundred. Outside of his good services and good prices just seems like a good guy.
Sign Right
2 years ago
This shop has been our family's go-to place for service on our cars for years. We continue to appreciate the knowledge that Tom brings to assessing issues and the value we receive for the services provided....but most of all we appreciate having an auto repair business we can trust.Service: General repairs & maintenanceService: General repairs & maintenance
Holly Spilker
9 years ago
Rich has been working on my family's vehicles for almost 2 decades now. I wouldn't take my car anywhere else. He is honest, fair, and his turn around times are always astounding. His prices beat anyone else by leaps and bounds, and he always gives it to you straight. He's a big, tough ex-marine with a flat top, but don't let him fool you. He's a real sweetheart of a man, and will save the day-guaranteed. If he ever retires, I might just stop driving!
Patrick Steele
10 years ago
We've taken our cars to Rich for years and don't take them anywhere else. He cares for your car like it's his own - offering you simple fixes and recommending non-OEM parts when advisable - and there's never any pressure to go ahead with a given procedure. We used to shop around, but there's no point anymore. Rich is always the best deal in town and his work has never failed to hold up.
Kristin Johnson
3 years ago
I brought my car to autofix and they are honest and fair about the work performed. I will 10/10 be back to have Tom look at anything that concerns me in the future.I ve always brought my car to the dealership and it seems like they charge for a bunch of extra things, the prices were inflated, or that something would go wrong within days of leaving.I have zero regrets about bringing my car to autofix. Thank you!
Rob Schmidt
3 years ago
Took my car into Tom's place as something was dragging on ground. Took time to hoist up and check out and quick fix at absolutely no charge. Saved me time and money to get back home without doing further damage to my car.Service: Body & TrimService: Body & Trim
austin
a year ago
I was waiting awhile to write this review due to wanting to make sure the fix worked and it did! I highly recommend choosing auto fix and proformance over others due to the speed at which they diagnosed and fixed the problem as well as how affordable it was. Will be using them in the future for any other auto repairs!
Brad Haus
6 years ago
A buddy told me about Rich 10 years ago, have been bringing him all my vehicles ever since. Just a great guy/honest & if he can not fix something he will recommend where to go. He fixes what you need fixed and never upsells you on things you don't need. I have asked for a quote one time in the last 9 years, had a broken front axle. Car was worth $2,000 - new axle $2,000 + Parked the car at Rich's and he said when he finds a used one he would call me, he said it might be a long time. 8 months later he found one out of state, put it in charged me $560 or something like that, drove that car for another 2 years. Rich has worked on 7-8 vehicles of mine over the past 10 years, without a doubt he has saved me thousands of dollars over that time frame.My wife had our Maxima at a dealership for a recall part and they told her it needed extensive break work. Pads, calipers, rotors, they told her it would need $980 of work and it was not safe to drive. I told her to drive it home and we will check out Rich. This was the first time I met Rich, he looked it over. (I did not tell him what the dealership said was wrong)He said I could use front pads, cant remember what he charged me but it was well under a $100. I showed him the quote from the dealership, we both laughed and I have been going to Rich ever since. I drove that Maxima for another 150,000 miles and I still never had to replace the rotors.....
Jennifer Floberg
6 years ago
My family and i have been going to riches auto fix since I was 16 years old I am now 33 and still call Rich for any of my car problems oil changes breaks question, ECT Rich is always honest never over charges me for parts or labor and does a fantastic job . I don't know what I would do with out him he has taken care of our cars for many years thanks Rich's auto fix for all your hard and fantastic work .
Brian Clearence
4 years ago
Tom does great work at a great price, tells me exactly what my car really needed unlike other shops. Would highly recommend!
Hoyt Kamish
2 years ago
Best customer service I ve ever experienced at a auto shop, Great Guy and genuinely cares about getting the vehicle fixed over simply profiting from it. 1000% recommend coming here!
Cheryl Bennett
8 years ago
We take all of our vehicles to Rich including our 1968 Dodge Charger. No one else ever does our maintenance except Rich. He is the best and knows his classic cars, especially Mopars!
noskatehate
4 years ago
Had my truck in to get some steering components fixed, he got it fixed quickly and affordably. He is honest and hard working. I will definitely bring my truck back here again.
Sandy Quam
4 years ago
This is the place to go for any type of automotive work! Tom is friendly, professional and does great work in a timely manner. HIGHLY RECOMMEND!
randy wendt
9 years ago
Rich is by far one of the most honest and good mechanics I have had the pleasure to work with in my 35 years of driving. I only wish I would have found him sooner.
Jake Jensen
7 years ago
If I can't do it my self it goes to Rich. Straight forward and honest. he does it right the the first time for the cheapest in town and never suggest unnecessary work. But if he does suggest anything do it now. it will save you more in the long run. Entrance is around back of building as a FYI
Alex McCullen
2 years ago
Tom s a great guy, always honest and upfront. I ve been going here for years and I m never disappointed.