Perfect Timing Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hannah Weiland
2 years ago
Got a flat and was looking for a place to patch it up! Perfect timing took me in ASAP and fixed it. However, they did tell me that the rest of the tires would need to be replaced very soon, as there were stress cracks in between the tread (pictured below). They gave me a quote for 3 different tires within my price range and, once I made my decision, they were able to schedule me for an appointment the very next day. When I dropped my vehicle off in the morning, they even offered to drive me to work! I love my new tires now!!Perfect Timing is definitely not fancy or luxurious. But it is filled with caring employees who do good work for affordable prices! Definitely will be my go-to auto shop!

  Erik Solberg
a year ago
Called all over and nobody had an opening for days. I called perfect timing and they had an immediate opening to bring my 2 cars in for oil changes and got them done quickly and had great customer service. The guys at the shop were great and Donnell showed up and I talked to him for awhile and he's a great dude that really cares about the community and giving them great service. Not your normal shop that only cares about getting your money. Would highly recommend.Service: Oil change

  Bryn Gera
8 months ago
I have been to both the Duluth and superior locations of perfect timing and both are very good. The service is professional and kind and the owners are very knowledgeable and good at explaining things. As a young woman you can worry about getting cheated or up charged when it comes to mechanics, but I have never worried about that here.

  David Thode
10 months ago
Yesterday afternoon we were on our way back from Canada towing a boat with our truck when our front brake calipers locked up coming down the hill in Duluth. We pulled into the closest repair shop once we noticed we had an issue which happened to be Perfect Timing. We were greeted by Donnell Jr as we walked in the door. We explained the situation and he said they would determine exactly what was wrong and give us a quote. Donnell Jr was very knowledgeable about the issue,calming and friendly to us. He guided us to the back to park our boat and he drove the truck into the repair garage. We had a quote within 1/2 hour and authorized the work. They were extremely busy yet said they would get us back on the road that evening. They started the work about 3:30 on a Friday afternoon and indicated it would take 3-4 hours to get parts and install them. I noticed the shop closed at 5 pm and asked Nancy how they would get the repair done. She replied they would work after normal business hours to get us back on the road again. We decided to grab a bite to eat and Nancy said she would call us in a few hours with an update on progress. As promised, Nancy called after a few hours and said the repair would be done in about 1/2 hour. She also offered to pick us up at the restaurant we were at and drive us back to the shop. At about 6:20 Chris (the mechanic), Donnell Jr and Nancy were all in the office area as we paid the bill giving us information on the repair and making certain we would check the lug torque after 50 miles on the road from a safety perspective. Darius also worked on this repair after hours to get us on the road. I fully expected to be in Duluth a few days to get this repair done and Perfect Timing got us on the road in about 3 1/2 hours from the time we drove into their lot to the time the repair was done. Their customer service was exceptional. I wish there was a Perfect Timing Auto Repair Shop in our area as that would be where I would go for all my auto repair needs. Awesome job Perfect Timing team and thank you for making a stressful experience a pleasant experience!

  Brittany D.
11 months ago
Thank you everyone at perfect timing. Hit a pot hole just right and blew a tire before camping. Each employee was attentive, timely, and professional. Getting my tire sent from another store, repaired, mounted, and back on the road in 50 minutes. Every where else booked next two days. Thanks again, saved the day.

  Carmen O'Day
7 months ago
I was here about a year ago and had great service and this time 9-14-23 well 2 hours later I m still sitting here and all they had to do was put on 2 tires. And I was going to get an standard oil change ummm$80 I don t think so, so needless to say I won t be back

  jennifer earley
2 years ago
We stopped here because our car was fish tailing and we wanted to make sure everything was okay before we made the three hour drive to the cities in the snow storm.They were able to get our car in right away. The front desk person was incredibly welcoming and made sure we were comfortable in the new waiting room.The owner of the shop was also super helpful and made sure to put our minds at ease by walking through each piece of the diagnostics.Would go here again 10/10.

  ryan jobe
10 months ago
While on vacation traveling up north we had a blowout on a trailer tire, everyone here was super nice and helpful and had us on the road in no time! Come here for all your automotive needs, definitely recommend!Services: Transmission, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, BatteryServices: Transmission, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Battery

  Cris Dupre
a year ago
I got a flat tire late Friday night and needed to drive back home Saturday. When I called other shops in Duluth they made excuses and said I was out of luck or that I would have to drive over and if I were lucky I would be able to get in. Perfect Timing on the other hand got me in right away and had my new tire on within half an hour of calling on a Saturday morning. I cannot recommend them highly enough! The owner is very prompt and the service crew are all friendly and helpful.

  James Madill
a year ago
Great for if in a pinch. Twice now they've helped me with tire issues. At least this time it wasn't a wrong size tire, this time only needed a plug. First one I didn't notice until looking at paperwork. But for this time in, they did the job quickly and was able to get back to work after picking up a screw somewhere. Grateful for them on this trip as I needed to work.

  Justin Howard
4 years ago
Excellent service, very friendly and awesome customer service. I seen the reviews and also heard through word of mouth that this place is very good and really care about you and your vehicle. I can contest to that, my experience with them was very professional and they made me feel like they really cared about me and getting my car I needed for work back on the road asap and they delivered. They had to work all day and did an excellent job on my car and was very fair on pricing after explaining how hard and time consuming the job took to fix my car. I highly recommend this shop if you want honest great work done on your car. I can't say enough how much they helped me. They kept in communication with me throughout the process. It's hard to find good shops like this one nowadays. I have much respect for the owner who's very understanding and an overall nice honest guy. I finally found my new go to shop if I ever need work done on my car in the future. If my friends ever need car repairs I'll definitely be recommending this place. Thank you very much. You're a great guy, I wish more people ran their businesses like yours. I wish I could give you more than just a 5 star review. I would've given 10 stars if I could've.

  Jennifer Brueninghaus
a year ago
Perfect Timing rotated tires, changed oil and ran diagnostic tests to try and fix an issue we've been having with our Venue. I was extremely pleased by the thorough work, the explanation of work, the efficient paperwork and the reasonable price. We are glad to have Perfect Timing in our Superior neighborhood. It's conveniently located on Route 2 / E. 2nd St...a block or so east of President's Liquor. Thank you, Perfect TimingService: Auto maintenance

  Bryan Scott
2 years ago
My daughter had a nail in her tire. She goes to UMD and needed to get it fixed. I live 4 hours away. I Googled and found Perfect Timing Auto Repair. They had great reviews so I called to get an appointment. Aaron and the crew took great care of her and got her in right away. They were affordable and did a great job!! Thanks guys.Service: TiresService: Tires

  Nicholas Heaton
2 years ago
They looked at our vehicle shortly before they were scheduled to close at 3:00 on a Saturday. Turns out we needed new brakes. Even though it was now after 3:00, they drove to two stores (one in Superior) to get parts for our vehicle and install them. We had our 8mo old baby and dog with us, and they were very friendly and accommodating for us. They stayed open an extra couple of hours to make sure we could drive away that day. This business wants to help people get back on the road and my family and I are appreciative of them.

  Steph Roybal
3 years ago
We truly enjoyed our experiences. We took our truck to get an engine tune up and then back for an oil change/wheel rotation. They were professional, prices were reasonable and the services were done in a timely manner. If you are ever needing of auto repair in the Duluth area, I highly recommend Perfect Timing.Services: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change

  Dale Etter
2 years ago
On our way for a cross country road trip and our tires where out of balanced. Called 15 different places and no one could work us in. Got a hold of Perfect Timing and they fit us in and got us back on the road. Even had one employee sit with us and helped entertain our 4 year old. Great great company.Service: TiresService: Tires

  Andrew Trautman
4 years ago
This place does fantastic work. The owner was able to get my Jeep in and the tech was able to get the radiator leak diagnosed within a few minutes before closing on Friday. They got the parts and had me back on the road by Early Saturday afternoon. The price they had initially quoted was extremely fair for the work being done, and that's right about what I ended up paying. It is rare to find a place that delivers fast, affordable work. For this reason, and their work to get me back in my car on a Saturday, shows me that the owner truly cares about his customers.For anybody wondering about this place, the shop may be small, but the service is wonderful.

  Matt Loecken
5 years ago
Great customer service. My alternator went out when I was up in Lutsen and they were kind enough to order the part ahead of time so my car was ready to be worked on right away when I arrived with my car on a Saturday. They even stayed a half hour late to finish the repair! Very reasonable pricing and wonderful, hardworking people. If I lived in Duluth I would definitely bring my car there again!

  Schroyer Family Daily (Arren Schroyer)
4 years ago
What can I say, when I first discovered this business I was looking for tires. They had great deals with great service. During the time I was getting tired they saw I had a broken break line. They gave me a great deal on both the tires and the break line. I have continued to give these guys business not only because of the professionalism and the great deals, but for the honesty and kindness the business has shared towards myself and family. I am greatly appreciated of them and their work and I can definitely say, I ll be back.

  Brandon Polhemus
3 years ago
My vehicle broke down north of town as I was trying to get back home to the cities. The tow truck driver said these guys would get me in and take good care of me and I'm glad I listened. They got me right in and provided amazing value. I manage a large shop down in the twin cities and I am glad to see another shop provide this level of service. Shops are given a bad name right off the top and it takes standouts like perfect timing to reverse that trend. Best of luck to you guys and next time I'm in the area I'll swing by and say hi!

  Claire Janes
4 years ago
The lower ball joint broke on our truck right on the highway, we were able to be towed almost immediately by get hooked towing. We were able to get right in at perfect timing auto repair on a Saturday (even tho they were pretty busy) they were very knowledgeable and understanding.And we felt very welcomed coming here. they care more about safety than the extra dollar! By far the best repair shop I've ever been to. Best service!I highly recommend perfect timing auto repair!

  Maddie Hayes
11 months ago
Incredibly professional and efficient. Ended up with a flat on a camping trip. Aaron and the rest of the crew went above and beyond to help get me back on the road quickly.Service: TiresService: Tires

  Kelsey Kelley
7 years ago
Outstanding service and very reasonable rates. My car had problems while driving through Duluth, and this business helped me as soon as I arrived. They ordered parts and fixed the car within an hour-and-a-half of my arrival. The employees were courteous and honest. I highly recommend this business.

  Clayton Stadtler
3 years ago
I just finished having the most unprofessional and unpleasant experience dealing with any business in my entire life. They are incredibly terrible with communication and you can expect them to not hold their word if they tell you they'll call you back or update you. They asked me to confirm the first service at a certain price and when it came down to it, I was lied to about the price and then it's all downhill from there. They did services that I didn't ask for, didn't get a quote for, nor asked to confirm service for. And every single service that I specifically asked them to do on multiple occasions were not done. So you can also expect them to not do what you ask them to, put in random parts that you didn't ask for and then expect you to pay and not be surprised when it's sprung on you. Because of Perfect timings miscommunication and unprofessionalism, they effectively totalled my car through repair costs that I didn't ask for nor confirm. On top of all of this, during a pandemic, not a single employee wears a mask, especially while dealing with a customer when there's even a sign on the office door that says to wear a mask. So on top of this shop being extremely dishonest and unprofessional, they are a walking compliance violation with the Minnesota Department of Labor and OSHA and putting lives at risk because of their own ignorance. This isn't the place to go. Save yourself the time, money, and stress and go elsewhere. They are a group of scam artists that will lie straight to your face.Service: Engine repair

  Lawrence LeTourneau
4 years ago
Had my car up on a lift and offered to have it done and stay open later so I could grab it. I worked until 11pm and told them to work on it the next day. Picked it up 3 hours after they opened. Fair pricing honest hard working friendly folks over at this spot. Highly recommended if you need work done. Professionals on top of their game!

  Stephanie Mason
3 years ago
Darnell is one of the most genuine and trustworthy guys around. I brought my van in and he had it fixed and ready same-day. Amazing prices amazing service. Why would you take your vehicle anywhere else??

  Luci Mingus
2 years ago
Friendly and efficient.I was in dire need of new ties as mine were going to blow any minute. They got me set with new tires, mounted, and balance right away for under $300.Since then my daughter has had her brakes fixed by them. She had a positive experience as well.They will certainly be getting our business on the future.Luci mingus

  Matt S
11 months ago
A locally owned place that makes you feel like family they always go above and beyond I have used them for years! It all starts with ownership and the culture they instill highly recommended.Services: Tires, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Vehicle safety inspectionServices: Tires, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Vehicle safety inspection

  Lynn Franz
2 years ago
Had an issue with a tire at 1pm on a Saturday. They fixed it for us in short order and were very helpful. We were able to drive back to the twin cities knowing we our tire was ok!

  Dana McGillivray
6 years ago
Friendly, great knowledge base, professional, the crew at Perfect timing are the best!!! Fair prices and when I needed my car done so I could go to work the next day, the crew at Perfect timing got it done!!! I would recommend Perfect timing to anyone who wants great service at a fair price, while supporting our local businesses in Duluth Minnesota