Ascendance Truck Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tyler Kauther
2 weeks ago
$25,000 in repairs and truck was shutting off multiple times while I was trying to leave there facility. I get it stuff happens now oil pump bolts are falling out and found no oil in hubs and multiple air leaks guess I gotta fix it myself.

  Todd Burger
9 months ago
Brought my RV there. They had to order a part that took a week to arrive. During this time they were in possession of my RV, my catalytic converter was stolen and my Dewalt chainsaw from the locked compartment in the back. Which by the way was locked when I picked it up. They would not cover anything and I was charged over $1300 for a stair fix and oil change. Horrible experience!!

  Gary Harrison
3 weeks ago
Shop is great easy to find lots of room to park great place

  schlonda k (eXtreme)
2 years ago
I had a major air leak on my Freightliner and had my truck towed into Mid-State . I am an OTR O/O and had no experience with any repair shops in that area. I contacted Mid-State after reviewing customer reviews. While waiting on a diagnoses I decided to go to my truck and to my surprise, the technician was already repairing my truck....in the parking lot!!! It was a pleasant surprise as I was needing to get to my next load. My truck was repaired (correctly, promptly and efficiently) in less than an hour!!!! I was extremely happy with the cost and the overall experience in dealing with Mid-State. This was the best and least expensive experience I've ever had with repairs OTR and I can't say enough how much I appreciated the overall experience. Hats off to Mid-State....job well done!!!!

  Dave McDonald
3 years ago
After doing business with Manny's for many years and having great experiences with service and parts, I realized Mid-State is all about money and not helping us local small businesses, I had to reapply for credit. They cut my credit limit in half. I couldn't even get my truck back after they had it for an extra week till it was paid in full. I used to get an invoice like I do from all my other suppliers. I have been in business for over thirty years in this town and I have never been treated like this. I have also talked to other people in business that feel the same way about Mid-State. It's sad to think they have no trust in people that have been around this long.

  nathanielbelcher
a year ago
$2000 labor charge to repair fuel tank leak?! Unbelievable. Picture of invoice included as proof. Have come here for years and respect the mechanics, but i will never return to this establishment. Disappointed to the point of disgust.

  Andy Wilson
4 years ago
I went to Maney for a service on my freightliner chassis motor home. I called for a quote and they said it should be just at or below $300 which is similar to every truck shop I called. I have been there many times for parts so thought I'd try them out. All I can say is get your quote in writing!!I spent most of my life as a mechanic on trucks and heavy equipment so I have a good understanding of what it involves. This is the reason I brought it in just to not deal with the volume of fluids and stuff. Now my rig has remote setup for the filters and is quite accessible (see pics).Anyway so I gave them a 1 star because my $300 quote was a healthy just shy of $500 when I went to pay. Now mind you when I got a quote that was for a full service and when I scheduled it the guy talked me down to just a "quick lube " and said they still check "everything important" they just don't do the coolant freeze protection level or nitrites, so I'd have to check that stuff myself but save some money doing so. Apparently "important stuff" doesn't include driveline or u-joint components either as they weren't touched as you can see in the photos. So I guess grease isn't "Lube"?Worst part is they told me the tech took 5 hours on it but they cut me a break and only charged for 2. With the ease of access and the fact that only thing done was oil change and the 2 filters in the pic the only way I see 5 or even 2 hours is if someone took a nap or maybe was filling the oil 12oz at a time.The short of the long story is check elsewhere there is better options around.

  Jeff Koch
3 years ago
Roger in the service department at the Duluth location is very helpful. And truthfully the experience I have had with buying a used truck from them has not been the greatest. I've been bald face lied to by the service department at the Marshfield location. And havent had the greatest luck getting help from the salesmen . I don't think I would purchase another truck from them. I guess the best lessons are sometimes the most expensive.

  Nate Johnson
2 years ago
Working with Mid-State of Duluth was amazing. The customer service and understanding of the industry and the way to take care of the customer is top notch. I would recommend them to everyone. Thanks again for helping us keep the people and communities safe around the Duluth area.

  Bradley Hobson
2 years ago
I Had A few issues with my Truck got in and out faster than I expected, they did a great job for me Even when the last parts didn't show up on time, the Service Writer made it happen, Outstanding Job Mr Roger Very Well Done

  Eric Holmgren
8 months ago
Had friends bring ther rv there and they were treated veru poorly after an incident occurred to there Rv.

  Ronald Swanson
3 years ago
Service department is fantastic, they go the extra mile to get back on the road fast. Mike in sales is great, our fleet is all international trucks and will continue to be so for years to come!

  Jason LaRue
a year ago
Had a warranty issue and they fit me in and got me back on the road quickly!

  Jeff Nehring
8 months ago
Great rates mechanics are knowledgeable definitely going back

  Rob Clement
6 years ago
Great place all around! I like how there open till midnight and on Saturdays for awhile very convenient!

  WJ Poduska
3 years ago
Great service department. Helped me out in a pinch.

  Scott Johnson
2 years ago
They always make repairs in a timely manner.

  Carl Sharp
7 years ago
They have my parts

  Robert Petke
6 years ago
Normal large repair shop

  Zechariah Campbell
3 years ago
Not as good as manys

  Gene Harju
6 years ago
Fast efficiency