Tom's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paige Clark
a month ago
My car came up with an engine misfire in the middle of my 5 hour drive down Twin Cities at 4pm on a busy Friday. Shaun was so kind to get my car straight in and back on the road within a couple of hours, and at great price for the level of service on top of that! Hopefully my car won t be breaking down again on my way home anytime soon, but if I m in the area I d go back here in an instant!

  Dylan Bowman
a week ago
Im not one for leaving reviews but these guys are great!. Knowledgeable, professional, all around great guys and service. I dont have a reason to bring my vehicles elsewhere. Had multiple vehicles that needed misc repair/maintenance. Not a thing I would compain about. Fair pricing too. Walked me through the service provided and is not the type of place to try and sell you service you dont need.

  marty plante
2 months ago
I would like to keep this place hidden and all to myself , but felt I would review it simply because the people that work here are tireless . They stayed late on a Friday in order to get me on the road . They used all their options in order to obtain the water pump for my 20 F350 diesel . I will definitely make an effort to have all my maintenance done here .

  Steve Bakken
5 months ago
Water pump went out on our way to Bemidji the day before deer hunting. Tom managed to squeeze us in and get the truck diagnosed in an hour, and got the pump replaced by 3 the same day. Not always possible, but he did his best and managed to pull it off and at a reasonable price. He could have gouged us because we were in a bind, but he didn't. Thanks Tom for getting us on the road again.

  Taylor Bullard
9 months ago
Tom's saved my bacon. My old car overheated on 94 and I towed to Tom's. Tom himself took pity on my pathetic situation and let me leave it there for him to look at when he could. They were backed up, I thought I'd be carless for a week....2 days later they call and it's fixed. Radiator fluid leak issue. Very reasonable price to test and fix.Tom was honest, over delivered on time frame and service. Didn't try to upsell a bunch of add ons....just honest straightforward service.I'd give a 6th star if I could.

  Gary Lamon
4 months ago
Easy to deal with, trustworthy and I feel very honest. Got the appointment when I need it. Thanks to all who work there!!

  Robin Hanson
a year ago
Coming home from a vacation from the cities headed to Fargo and had some car issues on the interstate. Pulled over in Monticello MN for the night and got up the next morning to see if we could find someone to look at our vehicle in Monticello but every place was closed on a Saturday. We were given the name by someone in Monticello to call Tom's Auto in Clearwater and so we did. Spoke with a nice young man by the name of Shawn and he said that he could at least do a diagnostic test on it. This young man was very honest, helpful, professional, kind and went out if his way to help us. We appreciate him very much. Shawn if you are reading this we did make it back to Fargo and will have our injector replaced on Wed. Thanks again for the wonderful customer service that you gave to my husband and I.Service: Auto engine diagnostic

  christy Bjorgan
8 months ago
As we were going home from vet appointment with our horse, we had problems with the truck over heating. Tom helped us right away so we could get back on the long road home. Thank you Tom for your help.

  Bruce Wald
5 months ago
Friendly guys, ready to service your vehicle. They fixed my car right away.Thanks guys

  Tina Oakley
3 years ago
Outstanding! We were stuck in Clearwater and needed to get back on the road ASAP with our RV. Our AC blew but we were worried our engine was overheating. Tom opened the door for us early and we explained our situation. He was very kind and understanding. He had it diagnosed by 9:30 am with parts on the way, we were out of there by early afternoon. We are so thankful for his help and efficiency and now we have healthy running AC again. It can be very challenging to find help for the RV while we re on the road and this was a nice surprise. Thank you TOM and employees. We are so thankful.

  Rebecca
4 years ago
I had a single, small interaction with Tom's Auto Repair and he was really wonderful to me.At the tail end of a long day, it was raining and my vehicle window would not roll up! Thankfully as I pulled into town I saw Tom's Auto Repair a friendly face greeted me and followed me outside to my car. After working the window glass a few minutes it was rolled up and I was on my way. He even took the time to explain what is the likely cause of the issue.I don't know what it is like to work with Tom's Auto Repair on a big project, but given the level of care and service that went into helping me, I can't imagine wanting to work with anyone else.

  emmavanak
4 years ago
Our truck broke down en route to a very important event. We managed to get into town and find a mechanic. However, the first place we went, they actively ignored us as we tried to seek help. Luckily, we happened upon Tom's. Dropping everything, Tom and his coworker were able to quickly diagnose our problem. They explained it in terms we were able to understand, and were extremely pleasant the whole time. Would definitely recommend! Thanks, Tom and co.

  Michelle Schuft
4 years ago
On our way to a funeral, my car started to act funny and the engine light was blinking. Pulled off and are so thankful Tom's auto body was right there. On. Saturday, he pulled our car in right away, did a diagnostic, walked next door to get the parts, and we were on our way in an hour. I was expecting a weekend of hassle with a rental car, leaving my car until Monday, and high costs all around. My scheduled oil changes at my own mechanic doesn't go that smooth!

  Jim Norman
4 years ago
Limped off of I94. Electrical issues with my Toyota RAV4. I was stranded with very little cash. Tom stepped up and found the problem quickly and efficiently. I was on the road again in no time flat. I've known many mechanics over the years... But this fellow is one of the sharpest by far! Honest and fair... I cannot express how pleased I am. He deserves your business. Salute, Tom!!!

  Tate O
3 years ago
Amazing work my car is much, much quieter Tom did excellent work I got the all service and had my steering pump looked at. Everything was done within an hour and I got amazingly friendly service. Thank you so much Tom!

  Susy Klassen
a year ago
We had to pull off the road, Tom's Auto was able to help us quickly, great service! highly recommend this place,

  Theresa Fisher
2 years ago
We had to pull off the road on our way to Brainerd. Tom helped us quickly for a very nominal fee. Highly recommend this place!

  Corey Dufault
3 years ago
Had an emergency stop in Clearwater. Alternator needed to be replaced. Got the van in at 8:15am and we were on the road again by noon. Good price, great service.

  Ellis Ben-Daniel Freed
9 months ago
Tom saved me thousands of dollars with his honesty. Great experience!

  Shahroz Khalid
a year ago
Very professional, friendly, best service and try to fix car in a best cheaper way. I recommend to everyone.

  I am John
3 years ago
They did awesome work installing a difficult hard to get to thermostat on my car. I highly recommend them.

  Diane D'Allesandro
2 years ago
Tom did a fantastic job for a great price. The shop is very well run and clean. Would highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance

  J Hammer
a year ago
Had my car towed to him, and he and his guys fixed my rim, lugnut bolt and even mounted a used tire after I had a blow out, all of this on a Saturday in a pinch

  Cindy Berscheit
4 years ago
Had a bad serpentine belt on the freeway and got it to Toms at closing time and they stayed and fixed it! They even had to get the part from a next door auto supply! So appreciated their help!!

  Justin Kowski
a year ago
Such a great one stop shop! Can do it all, reasonably priced, and extremely friendly. I Highly recommend.

  Jacob Hoeck
2 years ago
Very fast, friendly service fixing my car after someone cut the resonator off my car instead of the catalytic converter lol

  Jackie Adam
a year ago
Don t bring your European car there for transmission service. He is not knowledgeable about these cars. My car stopped running after being serviced there.Service: Transmission repairService: Transmission repair

  Lisa Beynon
2 years ago
Good work, HONEST PLACE, have never done us wrong!! Reasonable prices! Would recommend anyone to go there.

  Kellie WielandBohlig
a year ago
Friendly service. Very nice, very clean auto repair shop

  Roy Neumann
4 years ago
Great guys! Real problem solvers who KNOW their vehicles. Wonderful home town service!