Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stacey schmitt
a week ago
Thank you TGK for going above and beyond with my extensive car repair. You kept me informed every step of the process. Kerry and his team were very helpful and had the customers best interest in mind. I will be returning and recommending you to my family and friends. Thank you!
matthew darling
a week ago
Thorough, decently priced, and not pushy. They let you know everything that s wrong with your vehicle for no extra cost at time of an oil change. I will be reaching back out to get my brakes replaced.
Jason Tripicchio
2 months ago
Awesome experience. Noticed a screw in my tire, called TGK to see if they could help and get me in for service without an appointment. The guy that I talked to was super helpful and said they would be happy to help and that I should just stop in. I showed up and 30 minutes later my tire was fixed and I was on my way. The price was right, the service was great, and they didn t try and sell me something I didn t need. And they also brought to my attention that my tire treads were getting low - thanks for the help! I ll be back in the future.
Heidi H
a month ago
Enjoyed my interactions with all employees. Felt as thought my lube, oil, filter was as reasonably priced as any around. Very clean and comfortable waiting area. Service took less time than quoted. I will be back!
Leah Zaremba
2 months ago
I had to have my car towed to TGK because it was the closest to my "accident" and I'm so grateful they ended up being a great place. Everyone I spoke to and dealt with was so friendly and helpful. My car was fixed in a day. I even told them to change my break pads because I thought I needed that and they told me I didn't need them yet, so that tells me they are honest as well, which is so important! Thank you all!
Britney Large
2 months ago
I always receive the best service at TGK. They do a great job with the maintenance for my vehicle, the staff is always friendly and welcoming and facility is big and clean. There are snacks and drinks provided while you wait. 10/10 would highly recommend.
Shawn D
4 months ago
I have had my oil changed twice at this shop and both times the customer and mechanical service has been good. I stopped by the shop to schedule my first oil change and used their online scheduler this time. Both worked well and I will continue having them work on my vehicle as long as this good service continues.
nam le
a month ago
So PROFESSIONAL, helpful on first come and working on F150 . My trust will recommend this excellent TGK Automotive. Thanks Jodh
Joshua Xiong
a month ago
Really fast and professional shop. The staff was very knowledgeable and informative. The Mechanic Tou fixed up my vehicle that I brought it within a very timely manner. Highly recommend this shop!
Sherri T
4 months ago
I recently visited TGK Automotive for an oil change, diagnostic, and tire rotation, and I must say it was a stellar experience from start to finish. From the moment I walked in, I was impressed by the professionalism and friendliness of the staff, as well as their adorable mascot Max.The customer service at TGK Automotive is truly exceptional. The staff went above and beyond to make me feel welcome and ensure that my needs were met. They took the time to explain the services they would be performing and answered all of my questions with patience and expertise.The waiting area is a testament to their commitment to customer satisfaction. It was not only clean and well-maintained but also surprisingly comfortable. The ambiance made the wait enjoyable, with complimentary refreshments and a variety of reading materials available.One of the standout features of my visit was the thorough diagnostic report provided by the technicians. Not only did they perform the requested services with precision, but they also conducted a comprehensive inspection of my vehicle. The diagnostic report included detailed explanations of any issues found, accompanied by clear and concise photos.This transparency in their diagnostic process instilled a high level of trust. It's rare to find an auto body shop that goes the extra mile to provide visual evidence of the vehicle's condition. The technicians took the time to walk me through the report, ensuring I understood every aspect of their findings.The tire rotation and oil change were executed flawlessly, and I left TGK Automotive with the confidence that my vehicle had received top-notch care. The efficiency of their service, combined with the friendly atmosphere, made for a positive overall experience.In conclusion, I highly recommend TGK Automotive for their outstanding customer service, friendly staff, clean waiting area, and the detailed diagnostic report. It's evident that they prioritize customer satisfaction and maintain high standards of professionalism in every aspect of their operation. I will undoubtedly be returning for any future automotive needs.
Justin Ruhoff
3 months ago
Have always worked on my own vehicles. This time I was totally stumped. These guys were so helpful and articulate about what the problems were and solutions. I would have spend countless hours and dollars needlessly trying to fix the problems. They saved me time and money. And they did so faster than I expected considering it was over the holiday season and my issues were quite complex. They are my new go too. Thanks guys.
Andrew scrabeck
2 months ago
I came in for an alignment and tire rotation, everyone was very friendly. The work couldn't be completed because of mechanical issues that were found i wasn't charged for anything and they let me know what issues needed to be fixed before an alignment would be worth completing. 100% will go back!!
Tiffany Daniels
5 months ago
I was looking for a trustworthy mechanic after moving to Champlin, and TGK has gone above and beyond.They have been willing to help me understand what needs to be fixed but that also gives me options if something is outside of my budget. Can part of this fix wait? Is there a less expensive option in the meantime? They also reach out and offer discounts to come back and get it fixed if you decide to wait.Recently, I had my older car into the dealer to get an alignment (it started with a warranty claim) and they told me that my struts were leaking and that I needed to replace all, plus the shocks, and a ball joint before I could even get the alignment. It would have cost more than the car was worth. I got a second opinion at TGK and they helped me understand it wasn't as dire as the dealer described. I had some time before I had to replace and in the mean time, I could just fix a ball joint and get the alignment i originally needed.
Noah Arndt
a month ago
Pretty let down with my experience at Champlin TGK. Had brought my car in for a diag and knew I needed brakes/rotors and a caliper. I received my car back in worse condition than I had left it. Started getting a burnt plastic smell driving the same day I picked it up, as well as an irritating whirring noise under the hood. I called TGK asking why it was now having these issues, they initially neglected to even acknowledge the noise it was making, then took it back in to check on it, and tried quoting me another bill to fix it! Funniest thing is, none of what they now needed to fix was on the diag report! Id recommend going elsewhere, feel more like a quick buck than a customer.
Brian
4 months ago
Good experience, I brought my service van in for an oil change and tire rotation. The technician had overlooked the tire rotation. When Zac noticed this, he immediately brought my van back into the shop and proceeded to help a technician with the tire rotation at no charge. Thank you to the TGK team for the excellent service! Brian
Pam Large
6 months ago
I had my first oil change this morning at TGK Automotive!! I am so impressed with their service! I had requested a tire rotation also and Ryan was so honest, he said it wasn t needed yet!! Everyone was so nice to me! I am retired and lost my spouse a few years ago and these things my husband always did!! I so appreciate them taking care of me!! I will recommend them to all family & friends! Plus when I got out to my car I had a Thank you gift on my seat!!Pam Large
Aiko Conavatti
4 months ago
TGK is where it s at !! Crew is awesome fast and super nice and funny ! Champlin location makes ya feel like family and fixes your vehicle as fast as they can ! Super helpful! They got my rust bucket fixed and road worthy! Thank you guys !
Lisa A
2 months ago
When Ryan showed me what needed to be done, he didn t ask if I wanted it done or not. In the past, Zachary always showed me everything and took the time to talk with me and tell me what was needed immediately or whatever. Ryan seemed to be in a hurry. If I had known that I had the option, I would ve had my headlights replaced and the oil leak repaired. I kind of assumed they were going to do it. Then when it was time to get the keys and the paperwork, I noticed they did not do the repairs or replacement. A bit dissatisfied.
Greg Gilsrud
a week ago
Excellent service. They were able to help me on very little notice. Thank You.5 stars
Gym God
3 months ago
Very rude if I could give them a 0 stars I would I called asking for a quote on my car oil change and they told me they will call me back originally I talked to Kevin he was polite but when I called back some guy name Josh answered the phone and said u can go somewhere else if our call back time isn t good enough and proceed to tell me why am I not taking my expensive car to their respective dealership. That was very rude and very very disrespectful I will make sure anyone I come in contact with knows about u guys business.
Kimberly Bartlette
4 months ago
Love this place! Service is excellent, they really take care of you and the prices are really good. Its like walking into a family owned business, they know your name and greet you when you come in.I recommend everybody to this place.
Tyler Shifflett
a year ago
Cory & Jim got my vehicle back and ready within a few hours. I brought in for an oil change & I did all recommend maintenance all for a great price. Great communication and they explain everything in detail. I will be bringing my F150 for all future oil changes and maintenance, Thanks TGK team in Champlin!
John Barich
a month ago
Great experience! I will never go back to a price-gouging car dealer for service again.
Andy Blomquist
5 months ago
Online booking doesn't work don't quite understand why you have it. I tried that multiple times and every time "We apologize we are not able to accommodate your appointment". So I called a week ago and spoke to someone to schedule the appointment. He states the earliest I can get you in is 10AM on 11-21. Great put me down and I'll drop my car off after 7 and pickup before 4. Now I show up at 8 and I guess the rep somehow booked me for a waiting appointment at 7AM that wasn't available as he previously stated earliest was 10AM. Customer service is lacking no apology or empathy just I can probably squeeze you in tomorrow. No thank you, I'll take my business elsewhere.
Christine Almeida
4 weeks ago
2021 RAV4:Very good communication and options of all of my car needs.I would recommend TGK for sure !
Rebecca Martin
3 months ago
I was really pleased with the service I received from TGK automotive. They kept me informed regarding repairs I needed and my truck has never sounded better. I will be going back.
Robert Simon
6 months ago
This was one of the best experiences I ve had with an automotive shop. I mean wow! They explained everything, in laymen s terms, showed pictures , were very knowledgeable, extremely polite. Like I said . Great experience. Price was right. One happy customer.
Kyle Downs
5 months ago
The staff is always so friendly and happy. Whenever I talk with Zach on the phone, it feels like I'm in good hands. Thank you TGK for prioritizing customer service!Service: Auto A/C replacementService: Auto A/C replacement
Jimmy M
2 months ago
The Champlin team is great! Excellent work at a fair price. No reason to go anywhere else. Extremely satisfied!
Amanda Raasch
a month ago
First experience was great. Pricing was reasonable, friendly staff. Will be back!