Twin Cities Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Nelson
3 months ago
Wonderful experience with Twin Cities Auto Glass. The were very friendly and flexible with the scheduling my appointment. The technician was friendly, prompt and did a fantastic job with fixing a small crack in my windshield. I would use them again in a heartbeat!

  Tyler Borgen
2 months ago
They were fast and efficient. They came right to my work and replaced the windshield. Very professional and clear communication on when they were coming. I highly recommend these guys for any glass needs.

  Jonathan Agudo
5 months ago
Darrin was awesome & quick! Very puntual , as well as very informative with the process & being very careful with my vehicle as well. Darrin has done many of Lupient vehicles when we have had vehicles needing replacement he s there the next day highly recommend him 5stars

  Michael Kelly
5 months ago
Darren and his assistant were a perfect picture of customer service - very professional, yet very cordial. I hope to not need auto glass service again, but if I do I certainly know who I will be calling!

  Jill Ditty
5 months ago
They were incredibly helpful and friendly. The appointment itself was pretty quick and my windshield looks amazing!

  Kenan Elsharo
3 months ago
Best autoglass in MN , they will send their team to dealership , install new OEM windshield and let dealership techs do the calibration. Professionals . If i need autoglass in the future I will chose them .plus their customer service staff really nice and efficient.

  Dennis Zwaschka
2 months ago
Great service! The coordination between the dealer, insurance and TCG was exceptional.

  Melissa Wenzel
6 months ago
Great experience, easy to schedule, I forgot the tech s name but he was a super star! Communicated well, was really friendly and just made the experience perfect! Would highly recommend!

  Mark B
5 months ago
Given all the good reviews maybe I just had an isolated bad experience but here it goes. I had my windshield broken by a rock, had West Bend send my claim to TC Auto Glass and they allegedly never received it. I have West Bend resend it and include me in the email so I know they sent it and yet TC Auto Glass still had trouble finding it. Finally they find it and say oh we called and left you a voicemail about a week back on this. No voicemail was ever received. Next they say when the glass comes in we will call to schedule an appointment. Two weeks go by and I call them back inquiring about the glass, first they say they can't find my claim anywhere based off my name or phone number. I ask them to see if they can find the email in their claims email since clearly they received it and after a huge sign and arguing Kim says she'll look through the email and sure enough she finds the claim. She says it's under me and my girlfriend's name and that's why she couldn't find it (we have a joint policy). I inform her that my full name is on the policy and based on TC Auto Glass having called me prior they should have my number in the system which according to Kim, they did not. Once Kim finally finds the claim she says oh the glass is on backorder. I ask how long they're thinking it might be and true to her form she condescendingly informs me "well it's on backorder so obviously there's no ETA." I asked if this was a national issue or if another company would be able to get their hands on the OEM glass and she's says it's a national backorder. I called Safelite and they said they'd be out in three days to change out my windshield with OEM. Hope this review helps save someone some frustration in the future. And god Almighty avoid Kim at all costs, extremely grouchy wind bag that takes zero pride in her job and has zero phone etiquette.

  Melissa Torres
9 months ago
We were stood up by another glass company so the experience with TC glass stood out. From the call to our insurance company to then arriving within the time they said, quickly fixing the windshield, it was professional and fast. Our technician was courteous and friendly. Couldn t have had a better experience!

  Ann M Frank
6 months ago
TCAG was extremely helpful in working with our insurance and dealer in getting windshield fixed. Quick, friendly staff, great service! Thank you.Service: Auto windshield repairService: Auto windshield repair

  Tony Thorn
4 months ago
They are very professional great workmanship fast friendly service I couldn t be happier great job

  Joseph Lyons
3 months ago
Jessica M, Jamie, Austin & Dustin, thank you! Best in the business! Top level service from start to finish!

  Greg Hodgson
2 months ago
Very accommodating. Kind service team as well who took care of working with my insurance on the claim.

  Kristina Beyak
11 months ago
They showed up within the time range given to me. They also completed the replacement in under an hour which was quite fast. I thought they did a good job. The only complaint I have is that when I went to move my vehicle there was glass on the drivers seat, floor, and steering wheel. I had access to a shop vac and was able to clean myself. If not for that I would have given five stars. If I was thinking I would have taken picturesService: Auto windshield replacement

  Rob
7 months ago
Very quick service, and helpful. Told me of a few other issues with the car that would need to be addressed. Appreciated the input. Would gladly come back for service!Service: Auto windshield repairService: Auto windshield repair

  Brennan Bassett
2 months ago
Rob was the best, chill guy, communicative and did exceptional work! #Raise4Rob

  Gloria Mitchell
a year ago
Efficient. Worked with my Insurance company using 3 way calling to eliminate numerous calls which kept us all on the same page. They even installed my new windshield wipers at no charge. Thank you!Service: Auto windshield replacementService: Auto windshield replacement

  James Rader
7 months ago
Great service. Friendly and Professional. Installed the new windshield quickly. Couldn t ask for better serviceService: Auto windshield repairService: Auto windshield repair

  Tami Schmieg
11 months ago
I had my windshield replaced and they came to my place of work. It only took an hour and I didn't have to do anything else after that. They dealt with my insurance company. Fast and friendly service!

  Cathy Szymanski
8 months ago
Dropped my car off for a 9 am appt. Was told it would take 3 hours. My Audi rep textedMe at noon as my car was finished.Service: Auto windshield repairService: Auto windshield repair

  Jason Schueller
5 months ago
Installer was great, knowledgeable. Installation was fast and perfect!

  Travis Lambert
9 months ago
Excellent service!!! The technician was very friendly and so was the customer service when making the appointment. Thanks Again!!!Service: Auto windshield replacementService: Auto windshield replacement

  Heather Lingen
4 months ago
Excellent service! Super fast!

  Todd Vollmers
6 months ago
Great people, who did an outstanding job replacing my windshield!

  Wendy Sutter
7 months ago
Great customer service and excellent job replacing my windshield!Service: Auto windshield repairService: Auto windshield repair

  Mike Ward
9 months ago
Darren was very helpful and communicated well. Great service overall!

  Jodi Phythian
4 months ago
Personable, prompt, professional, extremely customer oriented!!

  Nick Wiederich
4 months ago
Helpful and friendly people who are very knowledgeable.

  Neal Nelson
a year ago
Could not have had a better experience throughout the whole process, hands down the best service I've ever had!Service: Auto power window repairService: Auto power window repair