Shannon's Ironwood
4.9 (612)
13540 Ironwood Dr, Brainerd, MN 56401
(218) 829-6764
shannonsautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Shannon's Ironwood is a highly-rated auto repair shop located at 13540 Ironwood Dr, Brainerd, MN 56401. They offer a range of services including oil changes, body & trim repairs, auto detailing, and more. The shop is known for its excellent customer service, attention to detail, and professionalism.
Services offered: Auto detailing, Body & Trim repair.
Shannon's Ironwood Reviews Summary
Pros
- Excellent customer service
- Attention to detail
- Great communication with insurance companies
- High-quality repair work
- Efficient and timely service
Cons
- No specific cons mentioned in the reviews
Suggestion
Continue the great work and maintain the high standards of service.
Positive Words
amazing, professional, excellent, fantastic, outstanding, impeccable, friendly, spotless, highly recommend
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim Goerges
2 months ago
World Class! Wow! The excellent service, the professionalism in fixing my truck twice, fixing my Shelby, the cleaning, detailing and especially the attention to detail was heartwarming. Shannon s helped resolve a challenging insurance experience I was experiencing for many months to giving me hope in realizing good people can still make a difference in this world! Thanks again for doing wonderful work for me and my company! Amazing people in an amazing company!Services: Tires, Painting, Body & Trim, Auto detailing
Paul Huynh
3 weeks ago
Great customer service. They dealt completely with the insurance company and also provided a rental/courtesy vehicle. The washing and detailing, inside and out, when I picked up the my vehicle as amazing. It was cleaner than when I bought it new!
Tanya Kubista
3 weeks ago
Shannon's made a miserable experience become a great outcome. After hitting a deer, they took care of my vehicle, had great communication, dealt with the insurance company and delivered an outstanding product! I hope to not have to return but I highly recommend!
Dustin Bowers
a year ago
Josh and the crew over at Shannon's are amazing to work with. We were in an accident 2/25 and it took our insurance company 4 weeks to figure out the truck was totaled, but Josh went to bat for us working with the insurance company to make them understand what all needed to be repaired to make it back to how it should be per the manufacture and Shannon's stance on repairing the truck correctly. I highly recommend them to anyone looking for body work or mechanical work. Great people and great company.Service: Body & Trim
Jason Sowers
a year ago
Everything was amazing. The work Shannon's did was fantastic. They Under-promised and over-delivered. Even more impressive and what will keep me coming back for my future bodywork needs was the impeccable communication. At every step, Bryan let me know what was going on with my truck. Awesome awesome awesome customer service!
Ashley Warzecha
a year ago
My 2018 Chevy Silverado was in an accident on March 11th & I brought it to Shannon's for them to repair it! By April 7th I had my truck back as my truck wasn't suppose to be done until end of April! WOW! Shannon & his crew did an excellent job on my truck!My truck looked brand new! & CLEAN! If you are ever needing repair or anything on your vehicle, I highly recommend Shannon's Auto Body! They 100% are about their customers & take good care of them!
Richard Wynn
8 months ago
2nd time coming back to Shannon's to get hail damage fixed I was very amazed my 2020 Nissan Rouge sport looked like new again thank you so much for the great work I definitely would refer you to friends and family
Cody Johnson
2 months ago
Shannon s has worked on 2 vehicles for myself & my wife, they have always been nothing less than phenomenal. They have gone above and beyond for the customers. I will always recommend them to anyone in need of a high quality place to bring their vehicles.
James Darabi
5 months ago
They did a great job in coordinating the progress with me and coordinating reimbursement approval with my insurance company. They have excellent attention to detail such that I was not worried that any thing would be missed. Their repair work was outstanding and our car looks new. I cannot imagine going to anyone else.Service: Auto body & trim repairService: Auto body & trim repair
Gracelyn Dickinson
4 months ago
I could not have asked for a better and more seamless experience. I was extremely distraught after what happened to my vehicle which was completely out of my control. Shannon's made the whole process easy as can be. Their staff are very friendly and walk you through the whole process. They let me use a rental while waiting for my insurance adjuster to do an estimate on the vehicle; and then after the work started on my vehicle as well. My car looked better than it did before my accident. Very pleased with Shannon's and they will now be my go-to if I have any sort of accidents in the future!
Travis Austin
3 months ago
So glad I brought my truck here to get fixed rather than going to Abra. Abra had my quote done in about an hour and it was only 1000 dollars' worth of damage. Something didn't seem right with that to me given how bad the accident was. Brought it to Shannon's where I should have gone in the first place. Took them about three days to get me a quote but they left no part on my truck that didn't get inspected for damage. Fast forward a few weeks and I ended up with a truck that looks just as good if not better than the day I drove it off the lot! Thank you Shannon's!!! I'd give 10 stars if I could.
Candace Prigge
5 months ago
This was the third time I've had Shannon's fix a vehicle (deer and turkey magnet). Same great service all three times. Great communication. Estimates were accurate. Couldn't tell it had been damaged. The vehicle was returned washed, vacuumed and cleaned inside. What a treat!Service: Auto body & trim repairService: Auto body & trim repair
Todd M Tucker
3 months ago
They ve worked on my vehicle twice. Amazing communication, excellent work, and went above and beyond cleaning it after they did the work.I rarely give out 5 stars but the fact I have zero recommendations on how it could have been better, I need to give them a 5.
HR Health Care
a year ago
My Son just had work done after an accident they completed it earlier than expected and the car was excellent inside and out I also brought my car here a couple years ago and it was done with excellence very very happy with the communication and outcome!!!!
Luke Price
a year ago
The absolute best bodyshop in the country. I am very particular with my vehicles and they provide the utmost care and knowledge when it comes to returning your vehicle to pre-loss condition. Friendly and helpful staff that treat you like family. I drive 1000 miles round trip from Kansas just to have them and only them repair my vehicles.
Daria
4 months ago
Excellent experience with everyone at Shannons. We hope to not have to use them again but if we do need work done in the future we will definately use them again. They even dropped off our truck when it was complete and it was spotless inside and out
Cayanne Ruis
5 years ago
How do I give 50 stars instead of just 5?!This auto body shop exceeded every expectation that I had. I truly planned on picking up my car and seeing that my car had been repaired. Instead I picked up a car that looked 1000x times better than when it was dropped off. Not only was it repaired, they detailed inside and out, Sarah in the office was incredibly friendly and super informative over the phone and everyone was beyond nice to answer all of my questions. If you need auto body work done, don t go anywhere else!
Jessi W
6 months ago
Shannon s Auto Body does 5 star work. They recently did body work on my vehicle and it was perfection. From start to finish, they were incredible to work with. Getting an appt.was an easy process and all of the staff that worked with me were fantastic. I highly recommend Shannon s to everyone. I have had work done by them for over 20+ years and it s always been perfection.Service: Auto body & trim repair
Kim Johnson
6 months ago
Shannon's Collision Repair Center should be your #1 choice for any and all vehicle repair. They provided me with exceptional customer service as soon as I walked in their door. They were extremely helpful in all aspects of the insurance claim process and settlement negotiation.It was a pleasure working with Shannon, Sarah, and staff.They truly are the BEST!Services: Auto body & trim repair, Body & Trim, Vehicle Inspection, Auto detailing
Sofia Tysdale
5 months ago
I m extremely impressed by the professional, courteous, and timely service provided by Shannon s. They do not cut corners and provide excellent car care and customer service. I would definitely recommend them.Service: Auto body & trim repairService: Auto body & trim repair
Alexis Luzar
7 months ago
They did an amazing job on my car, it looks brand new. Were super honest with me about everything and ended up saving me $4,000. Very informative throughout the entire process and very friendly. Will definitely be going here for all future body work and will be referring all of my friends who need body work done!Service: Auto body & trim repairService: Auto body & trim repair
David Fournier
6 months ago
We are very impressed with Erik and the staff at Shannon s! They were through and extremely helpful with dealing with the insurance and adjuster issues.Our car had numerous damaged areas and Shannon s was able to make it look new again.We would recommend Shannon s for any collision and autobody repairs.David and Denise FournierService: Auto body & trim repair
Nathan
6 months ago
We had a great experience with Shannon's Auto Body! From start to finish, everything was very easy and smooth. Our car looked brand new when we got it back from being repaired.
John Hoskins
2 months ago
Exceptional job as always! Got both vehicles windshields replaced and they detailed the vehicles. Highly recommend Shannons.
Keith Wynn
6 months ago
Stopped in late Friday morning to see if I could get an estimate to fix my 2020 Edge hood dents and got an appointment for Monday!! I am very pleased with the work they did as well as how I was treated . Would highly recommend them and if I need future body work I will definitely return.Service: Auto body & trim repairService: Auto body & trim repair
Kortney Babineau
8 months ago
Shannon and his crew were excellent to work with! They helped me with answering any of my questions promptly and worked diligently with my insurance company to figure out the damages to my vehicle. My rental was a great relief through the process as well.Service: Vehicle InspectionService: Vehicle Inspection
deanna steininger
4 months ago
Great autobody repair facility. Friendly, knowledgeable employees. Kept us informed throughout the process. Highly recommend Shannon s.
Melissa Renner
a year ago
This is the second time I've used Shannon's body shop . Both times have been wonderful. They're fast to take care of anything you need done, very professional. They don't treat you like just another number. The work is high quality and I love that they detail your whole car after they finish all the work on it . I definitely recommend them .Services: Body & Trim, Auto detailing
Tim Boeder
6 months ago
Can t say thanks enough, to Brian Beck and the rest of the great staff, for assisting this Rookie with a deer collision.I was able to limp my damaged truck to the SHANNON S parking lot, and they handled all the insurance work for me.Great job, Shannon s !Services: Auto body & trim repair, Painting, Auto glass repair, Body & Trim, Vehicle Inspection
North Oak Construction Inc (Jim Buchite)
10 months ago
My wife and I highly recommend Shannon's Auto Body to anyone who wants to support a local business and receive a high-quality job completed with exceptional attention to the customer's needs. After a freak accident damaged the front end of my much-needed work truck right in the middle of our busy season, we strongly considered a well-known Baxter body shop - but they were booked out so far that we quickly decided to search for better options.A small-business owner myself, I always like to support local businesses as much as possible; so upon seeing the many great reviews for Shannon's Auto Body, and recalling the good work they did on my snowplow several years ago, we decided to give them a try.We are extremely happy with our choice. Shannon's staff is friendly, knowledgeable, and focused on their customers. Despite being very busy and scheduled out for several weeks, they bent over backwards to get my truck in for an estimate the day after I called. They worked diligently to get approval for a large claim that turned into a nightmare due to my insurance's third-party claims-handling process; and they did a superb job of fixing my truck back to factory specs as quickly as they possibly could. Even with difficulties in getting certain parts and the frustrations caused by my insurance, Shannon's Auto Body had my truck fully repaired, nicely detailed, and ready for us to take home just 4 weeks plus one day after the damage occurred - a week sooner than the date they had first indicated to me after finally getting insurance approval to begin the repairs. Awesome job by the great people at Shannon's Auto Body!Services: Painting, Body & Trim, Auto detailing, Wheel alignment