Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jacob knudson
3 months ago
The dealership decided to tell me that I needed a complete engine rebuild. I declined and brought it into AAR for some advice. The guys there over exceeded my expectations and helped me do a hands on diagnostic as a teaching lesson and sent me on my way.It went from a $5,000 fix to a $20 fix. They saved me the hassle and I can t recommend these guys enough. The reason there s so many cars in their parking lot is because so many locals trust them. Just a good group of dudes.
Dane Justice
4 months ago
Some places give good service. Some give great service. To call the service AAR gave our family either description would be damning with faint praise. They were simply phenomenal. Starting with service manager Mr. Chris Hecker, the team tackled a potentially catastrophic problem on my mother s beloved 1990 Chevy Lumina with speed, efficiency, diligence and unmatched technical expertise. Even two weeks after the repair, our family still marvels at the spectacular treatment AAR delivered. We won t hesitate to go there again with any future repair needs and they re definitely the first place we will recommend to anyone needing automotive repair in the Brainerd Lakes Area. Thank you Advanced Auto Repair! (We re sorry we don t know the names of any other team members. They all have our sincere thanks and deserve recognition!). Joan Justice.
Greg Arends
2 weeks ago
Went for a alignment and get new tires put on. Everything done and only time will til if done correctly. Well priced for work done
Matt Furst
7 months ago
I spoke to Mike and let him know I was 7 hours from home with my wife and 3 little kids and was having trouble with my truck. He made time to help me out and he and his techs were friendly and helpful. I would DEFINITELY recommend this shop to anyone who wants knowledgeable and caring service!Service: Steering & suspension repairService: Steering & suspension repair
Brandon Kaiser
9 months ago
These folks are fantastic and unbelievably pleasant to work with. I felt like Chris and the rest did everything and more to help get me back on the road without destroying my bank account. They were even able to save my engine! Treat these folks well because they do much more than the average shop!!Service: Engine repairService: Engine repair
Mary Boggs
11 months ago
Fixed my jeep. Stopped in to see if they could get my vehicle in to fix what were unknown needed repairs.2 days later I dropped it off.After fixing what we're obvious problems as well as brake replacement, I was informed there was 1 more problem uncovered. The part needed was on backorder. But still we're able to finish my needed repairs as promised. I'm so glad I went to them for help. I will recommend anyone to give them their business. Awesome. Fast. And above all Courteous.
Brittany Lindberg
10 months ago
Brought a couple of my vehicles to Advanced Auto Repair, both with pretty extensive repair jobs. Customer service and communication is great. Clear explanation of services and estimated time for repairs. Prices were the lowest I found for my repair needs which is what influenced me to bring in my first vehicle but with great customer service my husband and I are returning customers and will continue to be.
Jenny Castle
a year ago
Best experience I've had with an auto repair shop! My check engine light was blinking. I called and was able to drop it off the same day. They explained to me what that meant and cared about my safety and further damage to my vehicle. They were honest that until they knew the cause, they were unsure of the timeline for repair. They communicated within a couple hours what the issue was and they were able to repair it the same day. Professional, excellent service. I highly recommend and I will definitely be back. Thank you!Service: Engine repair
Lauren H
a year ago
When we moved to the area, we started with oil changes from recommendations from someone Brainerd born-and-raised. We have been so impressed with their timeliness, communication, and dedication to excellence. They could have replaced our engine for $10k plus but did the investigative work to determine a $600 fix instead. Based on our experience, I believe these guys love their work as much as I love mine and I ll trust them any day of the week.
Tam
a year ago
The guys here are Amazing! Bill ( who has recently moved), was a straightforward honest man. I never had to worry bout what I was getting worked on. They called with every detail, walked through it with me and made it a point to tell me if it was a now fix or if it could be later. I have never had a surprise on my bill. Very kind always! The Owner, I hadn't a clue the man I was talkin to at one point, or who gave me a ride, was him. He very kind and right down to earth with the rest. They are my go to mechanics, when I cant fix it myself w/ help. Would absolutely recommend! They are always busy, which is great. So I cant get in a the drop of a hat, but that just makes me prepare and set up my appt. Thank for being a trusting place to take care of my vehicle!!
Brayan Barajas
7 months ago
I came here because my old man used to come here. Now I see why he stopped. Charged me $350 for a battery that died on me at a drive through a week later. But hey you can go to any Napa and get a new one because it s AAA they literally sent me somewhere else to fix the issue. Napa was not willing to help and honestly I don t blame them. Why would they fix someone else s problem? Luckily walt mart has the same battery and it s over a $100 bucks cheaper because they don t add a $110 diagnostic and installation fee. Receipts in hand. Terrible place. NO ESTIMATE PROVIDED.It s not about the money, it s the fact that they sold me a faulty battery and sent me to Napa for a new one. Instead of having integrity and fixing your own problems.
Chris Wilson
9 months ago
I called Advanced Auto repair about getting my AC recharged. They got me in immediately, did a great job explaining what the issue could be and how to resolve it in the future. They were excellent to deal with.Service: Auto A/C rechargeService: Auto A/C recharge
Kristina Lunde
a year ago
Thank you Advanced Auto Repair and Chris for the excellent service with an alignment. Who knew you should get an alignment on a new car?! That would have spared us the issues we had with noise and irregular tire wear. Thank you, Chris, for your expertise and for explaining things so that my non-mechanical mind could understand it.Service: Wheel alignmentService: Wheel alignment
Sian & Elaine
9 months ago
Great find! You can really understand why these guys have a 4.8 star once you take your car in. Super nice and friendly folks work there and the repairs are reasonably priced and spot on. Everything you want from a car repair facility. Thanks guys!Service: Auto A/C rechargeService: Auto A/C recharge
Alicia Haag
7 months ago
Car starter went out at the gas station. Mike's team was quick to tow car to shop and starter was put in the next day. Very friendly and quick service!
Cathy Domeier
2 years ago
Customer service is excellent.. Bill was very accommodating and worked my Jeep in quickly to accommodate my schedule. The repair bill was reasonable I really feel I can trust them to treat me fairly. I ll definitely return for any further work I might need.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
Andy Galles
a year ago
Great customer service. They came highly recommended for wheel alignment which is what I had done. Took about an hour as quoted and the results along with after service explanation were top notch. I know highly recommend them too.
Brenni Larson
a year ago
A great experience at -3 degrees. The service from picking me up, so I m not walking 7 miles to getting my 1994 Ford Truck running smooth and honoring my 96 year wise dad s birthday! 5 Service: Engine repairService: Engine repair
dean norman
a year ago
Customer service was amazing. The Mechanics professional work in diaognosing the problem and fixing it was amazing. He took the time to show me the problem with my pickup which I have never had before. I trust them, which I haven't found in other vehicles I've owned
Paulette Emerson
a year ago
Always friendly staff. They are reasonably priced as well. Recently, the wrong tires were put in their computer, and they were quick to fix the issue so my tires could be replaced as scheduled.
Luke Brodal
2 years ago
This is the only place I trust to work on my vehicles. They always find the issue and solve it. Completely honest and affordable. Most recently I brought my vehicle in, dead set on replacing the heater core (over $800 in labor) they did diagnostic testing and determined that my heater core wasn t leaking. Other shops would ve done the unnecessary project without hesitation, just to make money. Or, at minimum, charged me a few hundred dollars for diagnostics. These guys are a class act! Thanks again Bill, Mike and the rest of the crew.
Leslie Kane
2 years ago
I can not say enough good things about this place. My car had been sitting at Mills GM for over a week without even being looked at. I spoke to Bill at Advanced Auto Repair on Monday, he told me to drop it off and that they could look at it on Wednesday. He called me back that same Monday afternoon with the diagnosis and called me Tuesday morning at 1015 am to tell me it was done! Saved me so much money on a rental car and their fast, friendly exceptional service was greatly appreciated! I will never go anywhere else and I have already told anyone who will listen, to take their business there! Thanks Bill and the whole staff at AdvancedService: Brakes
Deb Lupelow
2 years ago
I needed to have my brakes replaced immediately due to my work schedule. They were able to set up an immediate appointment working with my schedule. I was pleased that they did not over charge, they were fair, extremely easy to work with, and I recommend them to anyone that needs work done on their car.Service: BrakesService: Brakes
Rachel Knickerbocker
3 years ago
Mikey and his crew are the best around. He has the most competitive pricing of all the places that I checked. I had my lower control arm and 4 tires replaced! And it was affordable!!! I would definitely use Advanced Auto Repair again and I highly recommend them to anyone who needs car repairs done right and for a fair price !Services: Tires, Wheel alignmentServices: Tires, Wheel alignment
Bunger
3 months ago
Friendly people, way better than other shops I've been too
Conrad Flemming
5 years ago
We were an hour from home, when the brakes on our truck went out. They were stiff, but we could still apply enough pressure to stop. Advanced Auto Repair was the closest repair shop from where we were, so we limped our truck there. Incredibly friendly service, and they worked with us to get our truck repaired quickly. Very fair pricing, and wonderful communication. One of the few great experiences we've had with an auto repair shop. Thank you so much, Advanced Auto!
Daniel Lucente
4 years ago
Mike and his crew are awesome. While in town for the week for vacation, I had some vehicle issues. Another shop gave me a quote for $800, that seemed high, so I brought the quote to Advanced Auto Repair. Bill quoted me for the same job at about half price. Turns out other shop was charging full book time on two separate items, even though the labor overlapped.Mike overheard me on the phone trying to line up a ride back to the campground I was staying at, then insisted he would bring me there.Great service, relatively quick turnaround, especially since I didn't have an appointment.
Cory Lowe
2 years ago
Awesome. They came right out and fixed my bulb for free. No wait. Super honest. Come here.
james fields
7 years ago
I've been taking my family's vehicles to Advanced Auto Repair for over 7 years now with no issues. the estimates are accurate and the repairs are done correctly with quality parts, and the work is guaranteed. Mike and his crew are some of the most experienced mechanics in town, and they will only replace parts that need to be replaced. Customers get quality work for a fair price.Jim
Ken Scull
10 months ago
We ve used these guys numerous times. Alway upbeat and helpful. Great service and so reasonable! Love this place and recommended to everyone!!Services: Engine repair, Wheel alignment, BrakesServices: Engine repair, Wheel alignment, Brakes