Southside Towing & Recovery, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Willytree W
5 years ago
These guys are as helpful as they possibly can be, and strive to put the customer first. The service is great and they even explain what is required over the phone, meaning less trips through town. They even take the time to clean some of your car up if you ask!

  grace szykulski
8 months ago
guy on the phone told us it would take an hour for a guy to show up to give us a tow took him over 3 hours to get here. called and asked for an eta, girl told us 20 mins, took over another hour. absolutely ridiculous. tow guy was also on his phone the whole time giving us a ride. also charged us $50 more than they said on the phone.Service: Car towingService: Car towing

  Charles
3 weeks ago
They were very prompt! excellent driver

  Travis Malterud
9 months ago
I have used this company several times over the last couple of years. They have come through twice when I was really in a pinch. Their promptness and quality of work while being friendly is greatly appreciated!Services: Car lockouts, Car towingServices: Car lockouts, Car towing

  She Who Hears
7 months ago
Locked my keys in my car just as I got to work. Called Southside and not only did they come right away but they were fair on the pricing!

  Brenda Dukek
a year ago
Ridiculous! The bill for my son s truck was outrageously ridiculous!! Check that out! Please note. This was a deer hit. Not drivable so pulled off road to a safe location. Hubbard County had it towed with out even calling us! As if that is not maddening enough then we see this bill line items (towing) winch fee and (towing) accident over and above the mileage they already charged are absolute robbery! Rude service! Don t call these guys unless you want to pay a bunch of made up fees!

  Billy Bob joe
a year ago
Pulled me out of the snow on the side of the highway at almost 2 am, Chase was a great guy, got to me quickly, and worked with me as I had forgotten my wallet at home, lil pricey but worth it to get me and the car home.

  Jessica Carlson
3 years ago
Well below -50 outside vehicle wouldn t start. Called triple A and was told south side towing would be here by 1214pm. That time came and went, called south side several times and they didn t answer and hung up on us once. Triple A called them and they didn t answer for them either. Absolutely unprofessional and not reliable at all.I do not recommend this company in the slightest pay a little extra for somewhere else to help you with your vehicle issues! Also I d give zero stars if possible or even negative.

  shannon roering
5 years ago
I called this morning because my daughter who attends BSU (over 3 hours away from me) hasn t been able to get her car started. With it being so bitterly cold and her being so far away and as a parent I was stressed and worried. I called Southside towing and they were great!! They assured me they would get to her as soon as they could, they were there within an hour!! They were even able to take my card payment easily, we all know college students are broke. I appreciate how fast they got to her and were able to get her car started. The guy even told her how to make sure it stayed running and was very helpful. I will recommend this company to anyone. Thank you Southside towing for helping my daughter when I am hours away and making this mom a little less stressed!!

  trisha Berneking
a year ago
Great experience, friend borrowed vehicle got it impounded, was there for 10 days took 5 days off. Storage fees, excellent.!!..

  Shelley Berry
7 years ago
My car needed towing to body shop. Driver came out at 5:30 am because they've been so busy. Now that's good service! I always call SS and always pleased with their customer service and work. Thanks guys.

  Sheldon Bailey
a year ago
Chase and crew are very knowledgeable and helpful and also have the best prices anywhere around on Boss plows.

  Tori Williams
7 years ago
Called in the morning for a plow, everything we needed was in stock and a competitive price. We were able to pick it up same day. Kind and helpful staff!

  Ericka M
3 years ago
Amazing company! Very friendly on the phone, and the guy that came out was super understanding and helpful! Really appreciated their business today!Services: Battery service, Car towing, BatteryServices: Battery service, Car towing, Battery

  John Lund
2 years ago
Bought parts for our Boss plow. Had parts in stock at reasonable prices. Great customer service!

  Megan Ray
4 years ago
I'm disgusted with their lack of customer service! Extremely rude on the phone and in person. The gentleman that towed my car hooked the chains up to my tie rods and snapped my driver tie rod!! They lack a lot of things!!

  Wes Benjamin
4 years ago
Had my vehicle stolen and they towed it and stored it for four days and charged me $650. Towed it only a few miles. $50 a night storage. Ridiculous.

  Kathy Coutlee
4 years ago
This business has gone beyond my expectations. Thank You, Mark, for your excellent service, attitude, patience and help in every way!!

  dustin hartwig
4 years ago
Called after hrs was stranded on the side of the road with an oil leak offered to pay whatever he wanted to either bring me oil or come get me and bring me to a hotel so I didn't freeze to death and he hung up the phone on my boss and I just said I'm not a taxi service.

  Mary Dehart
3 years ago
Service was great, prices a little high. Fish and chips are excellent. Beyond burger not the best

  Tami Worner
6 years ago
Really helpful in phone. Quick service and really nice tow truck driver. First time being towed. They took care of me. Thanks!

  Margot Kelsey
4 years ago
We have had excellent services for our vehicles. Staff is very kind and welcoming.

  Matthew Schiltz
2 years ago
I lock my keys in the car it took them 5 minutes to unlock it I was so happy with them

  Carson Stensland
2 years ago
Service was excellent but feel the cost was excessive. Even my insurance company was critical of the cost.

  Leah
4 years ago
Highly recommend. Chase was friendly, and professional. Car's on the road again!

  Terri Fisher
2 years ago
Was only towing company that had truck going so, I was happy that it took less than an hour to get to me.

  Kim Myers
a year ago
Fast prompt service with reasonable prices

  Anna Caster
4 years ago
The driver took my friends keys home with him. We had to wait outside for 40 minutes.

  Jan Nelson
2 years ago
Know there stuff..purchased a battery there recently..did the trickFor my aging car

  Sonja Budde
3 years ago
Very wonderful workers here! Thank you for all you help. I appreciated it very much :)Service: Car towingService: Car towing