O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Groesbeck
4 months ago
No one bothered to help me when I went in to try and find a trailer hitch for my truck. One person walked past me helping another customer and never asked me to wait for other help nor did anyone from the office come out to help either. 20 years as a customer this is the first and last time a go to your store for help.

  R. S.
2 months ago
3 times out of 5 I got the right part and had good service from helpful staff.

  Bodiak Bevins
6 days ago
Worse place every said we put on part and used it when it dint even work with that part it hit the brake mount and they gave me code for brakes went up there 4 time for the part and they treated us so bad not even funny poor poor manageent

  Victoria Munoz
a week ago
Some people helpful. Others not so much

  Richard Mengelkoch
6 months ago
I was looking for some some tubing for a snowblower. The clerks twice gave me the wrong size tubing in packaged containers. Then they finally said they had cut to tubing in bulk. I had to drive over 40 miles twice. They were lazy.

  Todd Brown
7 months ago
Great customer service, called ahead and the held the only part they had for me. Thank you very much

  John Hauk
10 months ago
The people here are very nice. A belt on my pickup broke, and they pretty much printed off the diagram and gave me the tools to repair it in the parking lot.

  Lindsay Hayen
2 years ago
I stopped in shortly before close as I needed to replace my windshield wiper that had broken off & also needed a headlight. Both guys working were great. They searched through boxes looking for an adapter for my wiper that broke so they could fix it for free instead of selling me a new blade (they didn't find the piece but it's the thought that counts) After I made my purchases the guy came out and changed my headlight & wiper for me. Excellent customer service. I'll be going back for all of my vehicle maintenance needs in the future!

  Joshua Mistic
a year ago
Good service, great selection of on hand parts, they can also order in hard to find items. The person we worked with was funny, knowledgeable and helpful.

  Joel Jacobs
a year ago
I am an employee at a different Oreilly's and they got me in the system and right out the door very quickly and were very prompt and professional

  Toni Wells
a year ago
They are always so helpful here and with a smile? Oh no. You shouldn't have. But this is a good store. I shop here for parts.

  Melisss Hurt
5 years ago
Everyone was so helpful and very pleasant. We were traveling through the area and barely made it into town as the alternator was going out. They helped us get our car started again, sold us an alternator, and offered suggestions of where might be able to install it. We were able to get it fixed and got on our way thanks to the staff here. All on a Saturday of a holiday weekend.

  Kristy L
3 years ago
I am truly impressed with the customer service here. I'd like to say thank you to David for listening to what was happening with my vehicle and mentioning someone within the area that could help with my electrical issue and diagnosing it further. I called them after you gave me the phone number and was met with great customer service as well. As a female, I do not know all the terminology in the auto world and you do not take advantage of that. My kids received crayons and a notepad while waiting as well. My vehicle stopped running while at a bank drive thru. I had called them. They said if I'm able to get it there they will take a look right away. After about 10 minutes, I was shocked, a worker came by to see if I needed my battery charged so I could get it there. To Adam and Deanna, you have been wonderful as well each time I've stopped in. Ready and willing to help answer questions or selection of products. O'Reily is a good store but these people make it great. 5 stars. You will be pleased.

  Cassandra Stoddart
2 years ago
Fantastic service! We were camping in Itasca and had to come up for a battery/alternator check. All three employees were extremely helpful and got us back on the road quickly.Side note- I stopped at AutoZone first, and had an awful experience. Do not waste your time, go to O Reillys first.

  Ryan Taylor
a year ago
Steph found me wandering the isles and pointed me in the right direction. Great service at this location, even tho they were very busy.

  Keegan m
3 years ago
If you like small town help, where people try to get to know you just not your parts then come here. David the manager is a great guy, even helped me out when I hit a deer on his way home from work. Great place for parts

  Lorene G
9 months ago
I notice it was pretty busy when I was there maybe family.members should come to visit the employees at an earlier time

  Brad Bohrer
8 years ago
I needed to go in and replace the battery from the vehicle. The employees Russ and Levi were great help. This battery was a consistent struggle for the vehicle I was installing it in. They had nothing but solutions to my problems and did it all with a smile on their face. O'Reilly's customer service is the best I have seen out of all the auto part stores in Bemidji. If you learn from experiences please learn from mine. Thank you gentleman for your help you were great assistance and all about satisfying the customer.

  Casy Chapin
3 years ago
O'reilly's is my go to parts store, I drive an old body style truck which I love and want to keep on the road, O'reilly's often has what I need in stock, has tools I can rent or borrow to use in their parking lot, and their staff is super helpful.The ignition lock cylinder in my truck stopped working recently after 300,000 miles and who knows how many key turns it wasn't a shock but it left me shorting the starter to start the truck in the middle of winter. No fun. O'reilly's had a new one in stock it wasn't expensive and I installed it in an hour in their lot. New keys ready to go.

  Matthew Reigel
5 years ago
Additive prices willing to match prices even for online bids I recommend this place if you're looking for a good deal to help install batteries wipers and are willing to take in old batteries for a $10 core

  Ryan Hargett
7 years ago
They had what I needed, and staff was very friendly and helpful. Even when I couldn't return a product because i destroyed the packaging, they were nice about it and explained why they couldn't take it.

  Brenda S
a year ago
Customer service from John at the Bemidji O'Reilly Auto Parts store was top notch! Thanks for all your help, John!!

  Cameron Jacober
5 years ago
Ask if they can do a check engine light reading and they do. However once they do they tell me the diagnosis and then the manager instead of explaining to me what that means says You in some damn big trouble boy . That tells me nothing about what my car needs.

  Markki LeBlanc
a year ago
Always has what I need for my vehicle. The staff is always helpful.

  Angela Whirlwindsoldier
3 years ago
My daughters convertible runs smooth, top shelf fluids help engine purr like a kitten...just saying, I'm only a passenger.

  Chasity Leach
2 years ago
Helpful customer serviceNice selection of quality productsA little priceyCleanNice location easy to enter and exit

  Shelly LaRose
a year ago
Very helpful staff, enjoyed the trip with my Daughter in law and Grandson

  FDL FDLGoon Goon
7 years ago
Have a NOW HIRING sign in a door. Native kid goes in for an application, they respond not HIRING. He pointed out the sign and they respond NOT HIRING MINORITIES. Great Business!!!

  Dustin Flynn
5 years ago
I just went in to get some coolant for a van i het rides in. The service was professional and they had some deals good place for car parts.

  Dan Hammer
5 years ago
Mike Tyler and the other guy where excellent help, very knowledgeable and helpful. Would recommend anyone stops here before trying any other auto parts stores!