Deep Rock Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Laura Sullivan
5 months ago
One of the best impound/collision businesses that's truthfully considerate of caring about the living situations a person's in when it comes to the being able to afford to get there vehicle out of the impound lot and being flexible and working with you on the prices, if your honest upfront and you keep them updated on what's going on will go a long way with them.. communication is always the key to most all things In life.... Thank you I will def send potential customers your way for you.. I appreciate all the help and kindness you've done. Thank you again. November 3rd 2023

  Ryan Plutshack
10 months ago
Deep Rock Collision did an amazing job on my 08 Tundra. Fairly quick turn around as well. I couldn't be happier with the work done. Highly recommend.

  Joe McCanna
2 years ago
The people from deep rock collision were very helpful after I hit a deer on my way to work early one morning., I had to continue on to work once I got a ride but deep rock was very accommodating and informative when I had the AAA Tow drop my truck with them. Wouldn't hesitate to recommend to family and friends.

  Shaun
a year ago
Needed a tow during a snow storm after a wheel sheared off while driving down the interstate.No other company in the area would help due to the high clearance of the van. Thankfully these guys did and did so without hesitation.The gentleman that showed up treated us like family. He was even there in under 20 minutes which is rare for a towing company these days.Would highly recommend these guys to anyone in the area. Thanks again Deep Rock, you guys really do rock!!Services: Special vehicle towing, Long distance hauling

  Tim
a year ago
Had a warranty claim for corrosion on my 18 jeep wrangler. Only two panels were being painted. The shop did a great job. I had a small dent in the hood that they didn't have to pop out, but did. I recommend them for sure!

  Saya McNearney
10 months ago
They went above and beyond to help us out we very much appreciate it and would recommend it for everybody. They did an amazing job. They put my heart at ease at a stressful time.Service: Special vehicle towingService: Special vehicle towing

  gacha world kitty
3 years ago
We were driving home in our Jeep on Labor Day after spending the holiday weekend in Nortbern Minnesota camping. We were towing a 23' RV and had 2 adults, a child, 2 dogs & a ton of gear. All of a sudden, we heard a grinding sound and either the transmission or drive shaft went out. We were stuck near Moose Lake & still had over 100 miles to go to get home to St. Paul.I have AAA coverage for both my vehicle and camper. So I called AAA and they dispatched David from Deep Rock Recovery & towing. We were surprised by how quickly he responded! He was literally there within 20 minutes.He got the Jeep and RV hooked up in record time. When we called AAA, they said the driver was unable to transport us due to Coronavirus restrictions. However, David noticed our dilemma in getting home and agreed to transport us (dogs included).We all made it safely back to St. Paul. David was so friendly, professional & courteous. He never even complained about the high level of traffic, heading back to the city after the holiday weekend.Thank you to David, AAA & Deep Rock Towing for coming to our rescue when we were in need!

  Kim Muller
2 years ago
Dave from Deep Rock Collision was awesome! Not only did he rescue the keys out of our locked truck but made several calls on our behalf to get service repairs at a nearby garage. He also advised on a great back up plan if we couldn't get immediate repairs, to help cover some of the expenses in our situation. This was all followed up with a call the next day to make sure we had gotten things taken care of. THANKS!!! He rescued our vacation!

  Zack Borash
2 years ago
The owner is a great and honest man. He kept me updated on parts, and once they were all in, got it fixed in less than a week. Looks as good as new and drives perfect. Will definitely recommend and use in the future.

  tabatha carlson
3 years ago
I had a vehicle stolen and impounded to this place. Marc (must be the owner) was incredibly sympathetic and incredibly loving. He negotiated price with me and when I got there he lowered the price. He is a true blessing because we were at our lowest and his compassion gave me hope for mankind again. He is a great person and I would suggest him any day of the week to have work done on my vehicle

  Jennifer Neuman
5 months ago
They did the estimate on my car after my accident. Friendly staff.

  Rob M
5 years ago
We were headed home to Thunder Bay when my alternator went. David was friendly, professional and kept checking up on us long after his obligation was done towing us to Duluth. Recommended a mechanic that was able to look at our truck the next day on Monday. Great service!

  Mike J
6 years ago
Mark was amazing in towing us to Duluth when are car broke down about an hour away. Made a horrible situation much better with a great attitude and assistance on where to bring the car etc. Even helped make sure our Golden Retriever felt comfortable in the whole situation :-).Overall it is always notices and appreciated when you meet someone that goes above and beyond.Thank you Mark!

  Tony Lourey
4 years ago
These guys are great to deal with. I ve used them for years and always had professional, friendly service at a good price. 100% Recommend them for all your towing and body work!

  Sam Brindamour
4 years ago
Had a vehicle towed in and charged me 300$ more than any of the other local tow businesses in the area.Six dollars a mile, when all other shops are 4$ per mile. 150$ service charge for being after hours, which no other tow shops charge, 75$ admin fee which no one charges! Then still charged me for 90$ hook up on top of all of that! Shop was rude and didn t even know what vehicle was mine after I called them.Ive worked in the Towing business myself for years. Deep Rock will definitely make you dig DEEP into you pockets. Look at Keith s Towing in Hinckley if you want honesty !

  Misguided Nuke
6 years ago
My dad hit a deer with a new Chevrolet. Deep Rock Collision handled all of the repairs, and I might add, very nice people. Very professional job, with fast turnaround. They also towed the vehicle.

  Madeline Jahnz
7 years ago
Diamond Dance got locked out of our truck minutes before the Askov parade was starting. Deep Rock Collision got it unlocked for us. They were our lifesavers!! We would highly recommend them to anyone! Great customer service!

  Anne Chelin-Anderson
a year ago
Mark is AMAZING! He has serviced our vehicles NUMEROUS times after deer hits, accidents, and etc. Good, honest man with which to work !

  Janet Andersen
a year ago
I was pleased with the body work done on my vehicle. I was put at ease and the quality of workmanship was excellent.

  Jeff Kitterman
3 years ago
a couple of years ago I bent my van's rear hatch door into a taco by colliding with a rafter..... I know - bonehead move... I took it to Mark thinking I was on the stick for a $2500 fix. He took a bar and bent it back into almost original condition save for a few minor dents. hooked up the lights and charged me $20. Anytime I ever need collision work again this is where I am going (and I have had that opportunity!)

  Daryl Zebrasky
2 years ago
Went there for air conditioner problems with my vehicle. They do good work at fair prices. Would recommend their services based on my positive experience.

  Thomas Needham
4 years ago
I just found some of the workers kinda rude when I asked a simple question I would personally never go through deep rock. Not to mention after I got in the accident one of the owners sons bullied me for months about it and he even went as far as bullying my little sister I would recommend not going through deep rock

  Thomas Peterson
4 years ago
These people are friendly and their work is exceptional and very professional. This is the best place to get your vehicle taken care of. I reccomend this business 100%

  John Doe
3 years ago
I dealt with a guy named mark I do believe and they are very nice people excellent service and they treated me very nice anyone that wants excellent service and to be treated with respect go to deep rock collision you won't be disappointed

  Naomi Horton
a year ago
After telling a young woman they could take her off of I-35 when she went off road during a blizzard, they Instead laughed at her for crying and left her in the dark without her vehicle on the side of the road in a blizzard with below zero temperatures.

  Tim
4 years ago
Very quick response especially for a Sunday. And friendly. Reasonably cost I hope never need to use them again, but it's good to know there available.

  Wendy Meyer
4 years ago
Excellent customer service and arrived much sooner than AAA said they would come. Got me unstuck in no time. Thank you!

  James Randall
a year ago
They do great work! Highly recommend!

  Roberta Martin
2 years ago
Best place ever!!.. I would recommend this place to EVERYONE!.. PLEASE ASK FOR MARK. HIS WORK IS AMAZING.

  Tom Hayes
4 years ago
Extremely high quality workmanship! The best collision center I have ever worked with!