Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erik Spangrud
6 months ago
Every time I take my car through the wash, it seems to never get all the bugs off the windshield and always have a dirty back window. Today, there was no one there to do the power washing at the beginning and instead was quickly ushered right through.Most of the time, I like how fast it takes to go through the whole process. But today, I did not get my money's worth.I tried the new car wash at Holiday Gas Station on Nakomis Street. I got the soft touch, and it was amazing. It cleaned the car so well that I had never noticed some small imperfections in the paint. It does take about 5 minutes to go through the whole cycle, but when you are comparing a 30-second wash from Zips or 5 minutes from the holiday, it was time well spent.UPDATE - went back a few days later and still no improvement of the quality of the wash.Still no employees to powerwash the windshield and back window. Instead they were on their phones in the backroom.
Devon Ward
6 months ago
Wont be back- It was much better service under previous ownershipFresh out of the car wash - they didn t scrub with any brushes or pressure wash at all.When I asked for a rewash they only offered a basic wash and dry. I paid $32 for a car wash it should have been clean.0/5 starsService: Auto detailing
Megan Laidlaw
2 weeks ago
If I could give zero stars I would!! If you have a membership, watch your bank account, they ll rob you and then refuse to refund you! The quality of washes has also gone down, they barely spray your vehicle before you enter anymore.
Greg Anderson
5 months ago
Two years of good washes, but this place has deterioted quickly. No longer paying attention to quality, my autos come out looking like I hired a three year old to wash it. Would not recommend. Unless employees are there to use a soapy brush and get to scrubbing the dirtiest areas, even multiple passes aren't going to get it clean.
Derek Fischer
3 years ago
Interesting to see the 1 star reviews referring people to woodys. These people only have 1 review posted on google. Either employees or something similar. Fakes who want to try to ruin a small business over rivalry.Watch out Woody s. There s a new wash in town and it does a great job. I ve had wash passes at many car washes but at 4 seasons it comes out the cleanest, driest, and spot free out of any on the others. The guys spraying do a great job. They take their time to get everything. My wheels come out sparkling after thanks to the wheel brushes. I m meticulous and no wash is perfect for me but it s my only choice in the winter and 4 seasons has me won. Unlimited washes for $30 a month. You can t beat that at a high end wash.
Collin Roelike
4 months ago
My car had a couple bugs on the front and when I took it in to zips they just rinsed my car. I paid for the $20 works wash and I went to woodys today and bought the $15 works wash and it was amazing. The employees actually cared and scrubbed until all the bugs were gone, I didn't even ask them to. Never going to zips again woodys for life!
Thomas H
5 months ago
This car wash is horrible. They used to do a good job but not anymore. I went through the car wash today and had a little bit of dirt and mud on the side of my car because I live on a dirt road and after going through the car wash, all of dirt was still there. I went into the office to complain, and the guy said that the corporate office took away their spray power washes so he would give me a free car wash coupon to go through the car wash again, but I asked if it would clean my car this time and he said probably not.Service: Auto interior vacuuming
Kyle Leinhart
4 months ago
This place was great when they first opened they use to have 3-4 people doing the pre wash and scrubbing the vehicles. Apparently zips decided that they wanted to automate the process instead of having human actual do a good job.Definitely recommend going to Diamond waves and wags. Their was is better and they have 4-6 people doing the pre wash and they do a fantastic job!
Chanc Nack
2 months ago
Doesn't not fully wash your car when you try to cancel your membership they won't send you a confirmation email and then they charg you a membership fee... place is a joke
Molly Mews
2 months ago
Used to love it and be a member but they no longer pray off the car just add a bunch of soap or seems and attendants always look they are miserable!
nicole Perry
2 months ago
Used to be the best car wash in town now seems like the workers are getting lazy and just trying to rush cars through we almost hit a car yesterday because we were almost bumper to bumper when they sent us through
Ashley Ward
6 months ago
They didn t spray our truck down before the wash, we left with mud still on our running boards and for over 30 dollars we will definitely not be back. Save your money from a monthly was they said they won t do anything about it still being dirty.When brought to managers attention they deflected and didn t concerned when problem areas were shown0/5 stars from this reviewer
Austin Tintes
5 months ago
No more pre wash. I had to go through twice and then spend 20 min wiping down my car. Used to be the best around but trash now. And on top of taking away services they raised prices.
Jenn Rasmusen
7 months ago
Miss the pretreatment by the staff that gets the splattered on bugs off the front. Will be checking out another car wash tomorrow and hopefully get a better job. I don't have time to go through the wash 3+ times. Even left spots. Not the same quality that I was use to
Tim Juba
5 months ago
Place went to trash, no more power-wash to remove dirt or pre-scrubing for bugs. Will be cancelling my subscription immediately. I stopped inside after my "wash" to ask if they were no longer offering these services. 2 employees, that could be performing the previously mentioned services, behind the desk on their phones doing nothing, what a joke.
Levi Wold
5 months ago
Been a member for years but service isn t what it used to be. The last straw was today when my car didn t get sprayed before going in and I had to listen to the brushes scratch my car as I want thru, it was worse then nails on a chalk board.Service: Auto detailingService: Auto detailing
Jim Peterson
a month ago
Great place!! Easy and fast and my cars come out cleaner than any other wash! It's unfortunate they quit the hand pressure washing because the vehicles don't get clean around the wheels anymore or in the back. You'll need twice through to be clean.
Philip Mathews
2 months ago
Nikko was a phenomenal help when getting a monthly membership setup. Made the process quick, easy, and to the point.Thanks again Nikko!
John Nienaber
4 months ago
Carwash has gone downhill went thru the wash 3 time one day and my Black truck still loaded with road Film dropped there monthly service moved to a different car wash
Hailey :P Bunnns
11 months ago
A great place to wash your car, clean out your car, and throw trash away. Zips has vacuums constantly running and on site with garbages open to the public that they change every few hours. I've never had a bad experience with any of their employees or their services. However, I must warn that they get busy fast!! Everything there is free to the public except their car wash. If you've never been I'd suggest going!!
Jeffrey Hohn
7 months ago
On April 14, 2023 ZIPS had a brush break in the Alexandria car wash, and every car that went through the car wash had a scratch down the right side. I took two flawless BMWs through, on the second one I realized that it was the car wash (not a shopping cart or other damage). I informed them. They stopped the car wash, and in 5 minutes found the broken brush. Between my two cars was an hour. I called my friend, he went through two hours earlier ... he had it too. If Zips was honest, they would have informed everyone that went through that busy spring day. They chose not to. Worse, its now August 28 and they still have not agreed to pay their written claim admission. Business integrity is not their strength, complex processes and denial is a strength.
Scott Kaluza
5 months ago
Best car wash in town only thing it needs is wheel and tire sprayers it doesn't get the wheel wells or the tires in coming that it's Minnesota winter we're going to really need them
Alan Telander
5 months ago
None of the attendants even bother with the high pressure wand in the last 2 months...I still have big splatters on my windows and mirrors from last September wheel wells look like I just went thru a muddy road...might be time to take the monthly pass off the window and go on down the road to another place.!
Alex S
a month ago
Cars get damaged here, staff doesn't prep your vehicle for the wash, and wash quality is not what you would expect for the money being spent. Much better quality and value located across the freeway.
Michaela Feeken
8 months ago
I use this car wash all the time, have yet to be disappointed!! The guys always do a great job!! Nikko was super helpful as well with getting me set up with unlimited. :)
Kyle Elfering
5 months ago
Worst wash in town, would come in with a dirty truck and they would just send me through. No pre rinse or nothing. Got 4 guys standing around doing nothing. Lazy people, lazy management, maybe it s a new trend with our younger generation
Jacob Shelley
a year ago
It's nice to not have to get out of my vehicle.Can't say I like the attendant there. Not that there's anything wrong with them but I just feel that handing my card to someone when the reader is right there in front of me is silly. And I don't really want to talk to someone I just want my car washed.Another thing is there's a sign that says not to go there if your car is over 7 years old or 100k miles. Sounds like I should find somewhere else to go in town.
Alex
8 months ago
The membership is no longer worth the money...The crew no longer uses brushes to get bugs off the windshield. Soaps run out and sit empty for days at a time. (Asked an employee and he said I must've downgraded my membership, the problem isn't them, it's me... Not true)Spinner brushes often not calibrated with sensors putting extreme pressure on mirrors. Dryer has weakened and no longer drys the car evenly, and lately have been experiencing water spots, likely due to water softener issue.Customer service is not good. I had to call 10 different times over 3 days due to their customer service number not having any available representatives..Time to try a competitor across the freeway!
Sam Ripley
6 months ago
Paying for the monthly premium car wash and just got sent through with zero pre manual wash. Would also say to fold in your mirrors but even when you do the brushes are so rough they bend them back out as just happened in my 2016 Chevy Silverado. Go to Diamonds. Just canceled my membership.
Jeanne Tanksley
a year ago
One of the easiest and most effective tunnel washes I've seen. Kids love to ride through it, and they've obviously put thought into the experience as well as the effectiveness.As a disabled person I'd love to see an interior vacuum service option. The current design is not set up for that, so it would be a big ask, but it means I have to use a lower quality wash at another store every few washes since I lack the ability to use the admittedly excellent self service area for interior cleaning at this business.