Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tim Hagstrom
3 months ago
Thanks so much , AJ, for coming out to our rural Alexandria home on New Years Eve to open a car with the keys locked inside. I tried calling other locksmiths and they were closed. Then I called the Douglas County Sheriff s Department and they recommended Viking Towing. In fact they transferred me directly to your phone number, like they have you on speed dial. AJ forwarded us all the necessary information to provide our insurance for reimbursement. A total lifesaver.
Kristy H
a year ago
I have and will continue to be a faithful customer to Alex Viking Towing! Yesterday, I received a phone call from my daughter who was in tears. Mom I just crashed my car! As any parents first reaction should be my response was ARE YOU OK?!? She responded with yes I m fine. A few minutes later we arrived at the scene to see her car looking very totaled. Called my roadside assistance & within 15 minutes had a tow truck at the scene from Alex Viking Towing. Randy was great, professional, and very helpful! Even got the car hooked up just right so she could get a picture with the truck, the car & her. Luke was polite & very friendly! 5 STAR SERVICE!!!Service: Car towing
Veronica Wolfe
8 months ago
I was on a road trip late on a Friday night when my car started having issues that caused me to need it towed, but I felt nervous because I was in the middle of nowhere as a young woman, completely alone. I called AAA and Alex Viking Towing was the company available to help me. I knew that AAA at least must ve made sure they were reputable before approving them, but I still felt nervous since I was alone and had limited phone service. Despite my nerves, I couldn t have had a better experience with this company. I believe the employee who towed me up was one of the co-owners, and he was so respectful and knowledgeable, but also was friendly and didn t make the hour long ride feel awkward or uncomfortable at all. He also kept me very updated as he was coming to tow me so that I d know when to expect him.Service: Car towing
Becky Barton
4 months ago
What amazing service! My trip back from Thanksgiving ended with a flat tire and they were so prompt and friendly and saved the day!
Uken Fukeoffe
3 months ago
The only dealing ive had with them was when a police officer had them illegally tow my wifes van
Misty Hunter
a year ago
The courtesy and care taken during a very scary experience with my family while stranded in a rural location during a snowstorm and frigid temperatures was extremely appreciated. They will have my business every time! Highly recommend!
Joshua Peterson
a year ago
Guy named Al showed up in a timely manner and changed my tire out really fast. He was very professional and friendly. I had my 4 daughters and my fianc� with me. I really appreciate the service. Halloween ended well!Service: Tire changeService: Tire change
Rupert Lawson
a year ago
My tire blew out on my van, 16 miles from Alexandria at night time 20 weather out. Had great service from Viking towing they promptly dispatched a truck towing me tire repair shop. Thank you AJ.Service: Car towingService: Car towing
Julie OBrien
a year ago
They were super busy because of the storm and asked me to call back if I couldn't find anyone. So I called back and they were able to find someone to quickly get to me on 29 because I was blocking the turn lane. Very kind and professional.Service: Car towingService: Car towing
Stacey Walsh
5 years ago
I was extremely impressed with the kindness, professionalism, courtesy, and excellent service that I received. I broke down with my little children far from home.I was anticipating being stranded for many hours waiting for someone to come get us and take us on the long trek home. I worried that no tow truck driver would be able to accommodate 4 extra passengers.I was extremely surprised and relieved how quickly service arrived. I was greeted by the most pleasant gentleman who calmly hooked up my vehicle and assured the kids and I that we would get home safely tonight. I went from feeling anxious to completely at ease.This person went above and beyond. Not only did he get us safely home, but he was a joy to talk with on the ride, his tow truck was clean, and he was kind with my 3 little kids who were very fascinated watching how his tow truck lifted my vehicle. He drives skillfully and safely.I appreciate getting home safely and that our driver turned a very frustrating experience into a calm, relaxing, and pleasant experience where I felt completely at ease and comfortable. We had a long haul to go, so I regret pulling him away from his family on a Sunday night, but I appreciate him and his company for being there when I needed them.Best towing experience I have ever had. Highly Recommended!I
gonzalezcj1
3 years ago
Will came out to my home and was able to pull my car out of the ditch and away from the tree it slid in to and was resting on. No damages at all! Amazing!!! Thank you a million times! We will always use your services when we need help. Incredible job.Service: Car towingService: Car towing
Jamie Read
2 years ago
They saved me! I got a flat tire on 94 and was stuck. I called and they had someone there to help within 20 minutes. The tech changed the tire in 5 minutes and I was on my way. It was a stressful time and they were courteous and helpful. Thank you!Service: Tire changeService: Tire change
foxy geek
2 years ago
Very friendly, helped me attain the paperwork I was missing to get the car back, no problem. I can actually say I had fun getting the car out of impound(I know I sound insane) because of the gentlemen that was there on a weekend and was still able to be pleasant. I haven't seen that lately in most places I go so keep doing awesome Viking Towing!
Dan Raebel
2 years ago
Very satisified with this towing service. We had a major breakdown of our vehicle just off I-94. Randy arrived within 30 min, he was friendly, courteous and got us to the repair shop we requested (Becker auto repair) promptly.Service: Car towingService: Car towing
Maddie Rosenau
6 months ago
Isaiah was so great and nice. I'd recommend their services again.Service: Battery serviceService: Battery service
Courtney Krueger
2 years ago
I broke down on the side of interstate near Alexandria and called my insurance at around 12:30am. They got me connected with Viking towing. Randy came to pick us up along with my 4wd pickup AND the flatbed car trailer that I was pulling behind the pickup. He did a phenomenal job on the tow and really knew what he was doing! The tow was inexpensive and then after the tow was done and paid for, Randy also went above and beyond the expectations and gave us a ride to whatever hotel we wanted to stay at. I would 10 out of 10 recommend this company simply because of my experience with Randy. Not to mention they had top of the line equipment to use and took great care of my vehicle and trailer. Definitely use these guys if you need a tow in the Alexandria MN area!!!Services: Special vehicle towing, Car towing, Local hauling
Kathryn Freeman
7 months ago
This is a great company to have in our community - quick, timely, respectful, and take care of the people in Alexandria. THANK YOU!
Deanne Doroshenko
2 years ago
Called for tire change on Hwy 94. Randy the service technician was AMAZING. Very kind and was done in less than 15 minutes. Dry happy to make it the rest of the trip to Grand forksService: Tire changeService: Tire change
Robert Danner
4 years ago
My wife got her van stuck in the snow and they did a great job getting it out. The price for the time and service was outrageous and was not known until after the work was complete. I felt like they take advantage of the situation and over charge people. It cost $80 to pull our van out of the snow, driver was less than a block away pulling someone else out. It took him less than 10 minutes to drive there, pull the van out and be on his way.
Lyn Wanek
2 years ago
I am grateful for the services they provide. Several times I've run out of gas and they have brought me gas when I was stranded. there are times I've locked myself out of my car they do a good job opening locked doors on vehicles.
Laura
2 years ago
I had a wonderful experience. The technician, Luke, took my phone call and was professional and courteous. He arrived 15 minutes later and got me jumped and on my way. Thank you, Luke!Service: BatteryService: Battery
John Pollock
4 years ago
I have used them numerous times and found VT to be swift courteous and reasonable. However last weekend for a local quick pull out of a ditch there rate was exorbitant and not communicated prior to the job. Extremely disappointed.
Curt Slater
a year ago
My Tesla got a flat on 94 and they did a great job getting it on the flatbed and wonderful customer service.Service: Car towingService: Car towing
Ben Sherman
6 years ago
I locked my keys in my truck. They called when they arrived as I waited inside because it was 5 deg F at 10pm, brrr. My truck was unlocked by the time I got out to the parking log! Fast, kind, and took my check card. Thanks!
Duane Anderson
4 years ago
We needed to have our vehicle towed for service work and they were very professional, efficient, and reasonably priced. We definitely would use them again and highly recommend them.
Lori Stampfle
5 years ago
AAA sent Alex/Viking out to troubleshoot our dead car. We were on our way in less than 25 minutes with a recommendation where to get a new battery installed late on a Saturday afternoon-much appreciated!
Amanda Dorr
5 years ago
Great experience with Alex Viking towing, took 10 minutes for them to arrive after I called and Eric was super nice and even explained why he was towing my blazer a certain. Eric was supper and totally would request him again!
Russell Pingree
2 years ago
Viking towing was polite,prompt and professional. The driver was very proficient when he arrived and quickly got my vehicle to the shop. Great work Viking Towing!!!
SERVICE DEPT
7 years ago
Alex Viking Towing crew has always been great to work with. When our customers break down and need to be towed in we always refer them to Alex Viking towing. I have gotten many compliments over the years from our customers about their staff being fast and friendly.-Alexandria Motors Service Department
Elizabeth B
3 years ago
RECKLESS DRIVERSDriving home and was in a line of traffic off of highway 27, i was the 3rd car back and the driver pulled out in front of the lead car that was about 200-300ft from the intersection the truck was at.... what makes it worse is he didn't even come close to stopping and the stop sign, just acted like he was going through a yield sign.Anyways the driver almost caused a 4 car pileup because all of us driving on the highway had to almost come to a complete stop.Will never use this company, if the have that much disregard for people around them and hire people that drive reckless hooligans, just think of how much they probably dont care about ur vehicle.