Dave Syverson Truck Center Volvo

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Swartzentruber
2 months ago
Excellent experience all the way around ordering a new Volvo! From meeting with salesman, Dan, getting the truck ordered, to the week the truck came in. The truck arrived earlier than expected, was delivered on a Monday and I desperately needed it road ready by Friday which they made happen. From the service department rushing the truck through the shop for some last minute things to Luke the Business Manager at the Rochester location rushing my title work through the DMV so I could get plates right away was phenomenal. Everyone was so helpful, had excellent communication, constantly keeping me in the loop of where things are at. Dan even contacted me multiple times on his day off to keep me in the know & they all truly cared about providing top notch customer service.

  Melissa Ladlie
2 months ago
The team at Dave Syverson is very helpful and getting our semi back on the road as fast as they can. They do a great job at keeping us updated on the service and options.Marcus and Tyler do a great job!

  Nate J
2 weeks ago
Syverson's is the best. Very friendly and knowledgeable staff. Any questions regarding parts, ask for Ryan, he'll get you what you want to know.

  Sejad Beganovic
2 years ago
I won t recommend this place ,I bought truck 2015 Volvo 730 I purchased the warranty the truck it s in the shop from day one ,7/14/21 bought the truck and the truck it s still in the shop I droving 400 miles going to repair shop 6 time already I spend 7500$ and the waranty paid 6100$ total 15500$ with towing and nobody can t fix the problem , new dpf new doc filter al sensor 7 injector,new oil new filter, buy Volvo dealer tuneup new seals and still nobody no wats wrong with the truck ,I won t recommend this place very bad trucks don t buy ,I just towed my truck today again to Volvo shop in Des Moines iowa 9-1-21 let s hope this time ,today it s 10/1/21 and my truck it s still in the shop now the bill it s 10,400$ scr sistem fall,over two months the truck it s in the Volvo shop I spend over 15,000$ and +now 10,400$ in scr sistem ,DONT BUY USED TRUCK at Dave syverson truck center ,I have good new I fixed my truck after 3 months ground wire from battery to frame was bad 14-10-21

  Rick Herman
2 months ago
I bring my truck here for service and I am always in and out promptly.

  Scott Knutson
4 months ago
Failed to put DOT sticker on truck after being inspected and over sold parts and labor- very poor way of doing business !

  Bri
5 years ago
My God, went in because "neutral wasn't detected " . Now , in a automatic truck, cant change gears unless we do it manually, the truck is shaking vigorously , they messed up the speedometer! Don't even know how fast we're going !!! Even our engine break doesn't work now.. are you kidding me ? We just replaces our fuel injectors, I guess they messed that up too considering they're not working. We can't go 60 when we should be going 71 at most . Sad. Deserves to be shut down . this place ruined our truck .

  Jagosh TV
8 months ago
Did a PM service. Took 2 and half hours. They took me in (i called 3h before).Everything was good no complaints

  Dave davemac29 Mack
2 years ago
Have been here several times, and am never disappointed. Service Manager Ryan along with top notch mechanics like Judd provide timely and transparent repairs, with updates and insights explaining what, why and how long it s going to take to get you rolling. Comfortable drivers lounge with recliners and cable tv. Yes, I would recommend this shop.

  Zak Hargraves
2 years ago
Great first experience! Checked in first thing Monday AM and was out the door before noon with the immediate problem fixed and two other issues repaired. Parts on hand, good mechs on the job. As an O/O being able to speak directly with the mechanics is a huge plus. Extra credit there. Great place with lots of parking and very nice facilities. Well done team Syverson!

  Andrew Dennis
10 months ago
Place is awesome they got me in and out in 24 hrs. Way faster than my company terminal lol

  Remedan Kasim
a year ago
Their service guys are good but the delivery through the SpeeDee flight is so poor. For next day delivery, I was waiting for 4 days and still don't when it gonna arrive. No trucking the shipment and everything is messed up.

  Harold Parker
2 years ago
People were nice, if a little vaug about repair status. In my opinion the repair took way to much time.i really have to give them credit for some of their parts problem solving .

  Ben Hogan
5 years ago
Best Volvo service in Southern Minnesota, these guy do it right.

  c j smeby
3 years ago
I enjoyed working with the used truck sales person dan.He made it clear the positives and negatives of the used trucks he had in stock.He also provided information in a manner that made me feel confident that the truck I did buy was one that fit me best.The group down there was very helpful and full of truck knowledge but were not condescending in any way.So as a new to the trucking world, I appreciated the advice and the multiple answers to my questions.But also was happy to be able to know I got the most for the money I spent and it was seemless.

  Sla te
4 years ago
Got problem with SCR. Stopped by talked to Dale. Got in right away no wait. 45 min later he got back to me with the problem and solution. Price was very affordable much better than many other shops. Dale went above and beyond. Offered me coffee and showed me the way to the truckers lounge. Felt like at home. Thanks Dale for great customer service.

  FRANK DOMAKO
6 years ago
Called in the morning and spoke with Jake. Told him that my cab heater blower wasn't working. He took my contact info and said they would get me in as soon as they could. I made my deliveres and then got there around 1:30pm.I drove up to an area by the front door marked as a check in area. Before I got out of the truck Jake was there with his laptop to connect to my truck data port.He downloaded my unit info unplugged and said just leave the truck there and finish checking in at the service desk inside.By the time I was done with paperwork a tech (Dave) was already pulling my truck inside. It took 30 minutes to diagnose the problems (blower and air temp sensor) then Jake came to drivers lounge (nice place with free coffee) to get me. I was able to review the problems with Dave on the shop floor and agreed with his findings.All parts were in stock. Two hours later parts were 300 and labor was 300....and I was rolling down the road ready for my next load.Nice place. Nice people. Fast friendly service. I definitely recommend these guys to any Volvo trucker needing work.There is also a free shuttle service to local hotel if you need it.I've written some bad reviews for other Volvo truck service centers, but these guys are working hard to get and keep your business.

  Ce Fletcher
2 years ago
Cool folksHad to have injectors fixed was done within 48 hours on and was able to use a company vehicle to go home. Thank you so much for the great service

  Paul Childress
6 years ago
Evening parts dept is awesome! Service charged me about $350 to diagnosis a $30 part! If you're not under warranty.... RUN!!!! Plus they left my dash in a mess!

  David Hannemann
a year ago
Service center always looks busy, but I see a ton of used trucks near the service bays not being worked on. I dunno if it's a parts issue, or what, but it's not a good look!

  Vlad Shev
3 years ago
Very polite customer service! And very fast as well!! Special thank you to Wes for providing with the part extremely fast and handled everything professionally!!!

  Wolf Zellow
5 years ago
Worst dealership volvo in Midwest. They don t have provisional mechanical, I went to fixed minor issues they can t find. Their yard is much ice winter time they don t clean.I will recommend before you go this shop read reviews.

  River Valley Logistics, Inc.
5 years ago
This is a Mafia place not a shop or a dealer .My truck had a electric problem in Owtonna, MN than i towed to this place They told me first there was an ICE in airline tanks and i need to call them after 30 minute than i called them after 30 minute and all of sudden they said my truck have a engine problems. I knew they were trying to take advantage from me and i told them please stop working on my truck and i will pay you, your diagnose bill. Dale Wilson was the one i was dealing with after i told him that he was upset and started yelled at me disrespecting me treated me like am not a value costumer and he told me they not taking my truck outside unless i pay them and what they were asking was absurd $ 717.42 for just two hour diagnosis with no parts, i had to pay them to just let my truck go basically they hold my truck as an hostage. I wouldnt recomend any one i know or my freinds to associate with this thiefes. Stay away from this guys plz. SMH!

  Aleksandar Djokanovic
4 years ago
Very friendly. people,offers free shuttle to the hotel.Had truck broke down in october 2019 due to ishift trans... problem.I can say just all the best to this service

  chris strout
a month ago
Great people Great place

  Joseph Parkin
6 years ago
Friendly people loner car close to shopping and eating

  David Palm
5 years ago
Salesman when we were in his office was more interested in his text messages than us. Initial phone contact the day before was very good and professional .

  Minel F
3 years ago
Fair prices got me up and going fast. Got a nice coffee machine recliners in the drivers Lounge. No complaints

  Londie Clay
5 years ago
Had what I needed so no complaints

  Abdikadir Hassan
a year ago
Best trucking service and reasonable price will recommend volvo truck owners to take their trucks here I promise you wont regret coming here you will keep coming again and againThank you Dave syverson