NAPA Auto Parts - Albany Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  MARK NELSON
a month ago
Take care of my son who had a wheel bearing go out in I-94 they towed the vehicle repaired at a reasonable price and got him back on road! Thank you! Mark

  Teri Lynn Darby Ravenswood
3 years ago
I was in a severe accident in the last snow storm. My car didn t survive but I did. After having to explain my choices through several phone calls, Mike met me on his day off so I could empty my car. He was extremely kind and helpful.Then I forgot my house keys in the center counsel (?). Becky found them and mailed them to me.Everyone was extremely friendly and helpful. They showed concern for my welfare.I m so grateful.

  Todd Burnite
a year ago
I have used Mike's services many times. And He knows towing and He also knows campers . He is a true Napa specialist . So if I need help or questions, Mike is always willing to answer and help.

  Bob P.
6 years ago
Went there with a piece of fuel line for them to match. They "matched" it and cut a foot off the roll. I paid and went to install it. Wrong size. I took it back along with the original and they said "yup wrong size". They cut a foot off the roll of the correct size. Then they charged me for it! Their mistake! I brought a sample! I suggested that this was poor customer service. No effect. Not going back, ever.

  Secret Sauce
9 years ago
From the time I called AAA to the time they showed up it was 25 minutes they were unbelievably fast and efficient. My problem was solved once the driver got there in less than a minute. I am very grateful.

  Dylan Lemcke
6 years ago
Helpful and knowledgeable car people on parts and repairs. Great service department for oil changes, tires and more, also awesome tow truck service.

  Adam Paul
4 years ago
I've only had to stop here once or twice in my entire life but the few times that I have the guys behind the counter seemed very knowledgeable and new exactly what I needed based on my terrible description and other lack of knowledge when it comes to vehicles.

  Patrick Mulder
7 years ago
Good place for an oil change and if you need parts or advice! Next to that you get awesome service as well!

  Devin Foote
6 years ago
They talk down to you like you don't know anything and took them a week to get a part that another place would have in a day. Just all around poor customer service.

  Andrew Hoese
6 years ago
They have an interesting rotating selection of used cars. Good service for maintenance and parts.

  Tracy Pedersen
6 years ago
They solved the issue that Dans Welle Dealer ship had said it was a 3200.00 rehaul....

  Frank Haynes
3 years ago
A reliable, knowledgeable shop. You can trust Mike and Dillon.

  Jesse
4 years ago
Mike is VERY rude and has no customer service abilities.

  Gary Rademacher
10 months ago
Have craftsman tools

  Kyle Burr
4 years ago
Very helpful

  Valerie Nelson
6 years ago
Excellent service

  Stephanie Montpetit
a day ago
Several hours away from home, my car stalled. Despite being unfamiliar with the area, I was able to reach Napa in Albany after hours. They were prompt getting my car to their location, knowledgeable, and went above and beyond to diagnose the problem. They kept me informed daily until pick-up was ready and did not perform additional work without my consent. My car was well cared for with integrity. It is essential to have a reliable auto mechanic whom you trust. If I lived nearby, these guys would be my go-to people for all my car maintenance and repairs. I highly recommend them if you are looking for a reputable and knowledgeable company. Thanks again guys for all your help!

  Emmanuel2005 Salvador
a year ago
Everything looks very goodTodo se ve muy bien

  Dan Ebensteiner
5 years ago
;O;o