Northside Collision Shop & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean Preston
5 months ago
I just had my front fender replaced here and the experience was great. Dropped off my car Monday morning, picked it up Friday afternoon. Quick turnaround and the paint job was perfect. I dealt with Joe throughout the process. I absolutely recommend this place: friendly, concise, very affordable and no B.S.

  jon kennedy
2 months ago
I drive a Mercedes, and wanted a new front bumper, grill, with some paint done. 3 days is all it took and they did a phenomenal job! Couldn t be anymore happier. Highly recommend them!

  Jada Weatherspoon
4 months ago
Hit a deer and took my car to Northside Collision. They replaced everything that needed to be replaced and my car is running like it is brand new! Really appreciate them and their prices are reasonable. They advocate for you and provided me wonderful costumer service. Paint job was fantastic and Joe was great.

  newly Z.
2 weeks ago
I quoted from three stores, I got a reasonable price for my car's dent repair and paint. The work was done earlier than expected. Highly recommended.

  Tom Oldani
2 weeks ago
Quick to give me a very reasonable quote! Got me scheduled right away. Very friendly and professional staff, the car looks better than before the accident! Thank you!

  Brandon Cascade
5 months ago
Joe and company did a great job with my body work. The estimate was reasonable and the car was done early, you can tell they work hard and have a lot of cars and they still made it under estimate.Service: General repairs & maintenanceService: General repairs & maintenance

  Samantha Harbison
2 years ago
I was on the receiving end of a hit and run on I-94 after starting a new job with an hour long commute. I had to call my husband to come and get me as my car was not drivable. I was a wreck and had planned on just having the car towed to my house until I found a garage. Thankfully the tow truck driver had other ideas. He suggested Northside and since it was super close to my house I said sure. Turns out one of my coworkers has used Northside as well and for her to drive an hour I knew they had to be special. Was Northside just the best kept secret in Southeastern MI? Northside made the check in process very quick. The front desk staff was friendly and calming after such an "exciting" morning. When they gave me a time estimate they stuck to it! Which was quite important when two of us had to get to work with one car. They kept me updated every step of the way and always made it seem like everything was perfectly under control. Whether it was or not is besides the point, but that is how they present to the clients. I now have my car back (on the day they estimated me) and it looks beautiful! They did a fantastic job, their work is impeccable. However most importantly they took all of the stress of the hit and run off of me and for that I am truly grateful.

  April Nellis
a year ago
I had a very pleasant experience at Northside Collision. Getting an estimate was easy, and the price was also fairly reasonable. While another shop said they would need to replace both door panels, Northside was confident they could fix the damage without needing to replace any parts, and I think they did a great job. The timeline was also good, my appointment was scheduled a few weeks after I came in for the estimate and was done in a week (in line with their initial estimate of 5-7 business days). They also fixed some small scratches on my front bumper as a bonus. Prompt, stress-free, and good work.Service: Body & Trim

  Shirlyn Wang
3 months ago
Great service at reasonable price. Would recommend.

  Briana Wickoff
a year ago
Very professional, friendly, and informative. They were so easy to get in contact with and gave me my estimate on the spot when I arrived. I was able to get my car in to have my bumper repainted immediately. They worked quickly and my results are beautiful! They did a fantastic job. I would highly recommend!Service: PaintingService: Painting

  B B Leflair
2 years ago
So happy I brought my car here. The staff are genuine and professional people. I had to have some front bumper work done and it wad done in 3 days. Plus I saved a great deal of money on rentals because of a promotion they have with enterprise. If you need work done this is the place to go. They go above and beyond. The best in town,seriously!Services: Body & Trim, Auto body & trim replacement

  Phia Rabun
a year ago
I've used Northside Collision twice now and have definitely been very satisfied with their services. They do absolutely beautiful work. You don't even know that your car was damaged after they work on it. I'll not hesitate in taking my car for repairs to Northside Collision in the future and I would definitely recommend them to all of my friends and family.Service: Body & Trim

  Michelle
2 years ago
I rarely post reviews, but here goes: I had a splash guard hanging down from the underside of my 2019 Honda Fit. I contacted my Honda dealership, and they said 1 week. I contacted another fairly local Honda dealership, and they said booked up today, put me on waitlist.This was before 8 am this morning. It dawned on me that Northside Collision might be able to fix my car issue (I had not thought of them at first since it seemed specific to my car.....a Honda). I used them to do body work from a deer strike 2 years ago, and they did good work. At a good price.So, I arrived at Northside before they opened, hoping that they could help me since I did not want to have to rent a vehicle until the dealership could work on my car. And....YES!!!! Mechanic Jeffrey got underneath my car, said it should be a quick fix, gave me a fair price, opened up a bay door and fixed my Fit in 15 minutes.I am forever grateful. I hope someone reads this, and Northside gets more business. AAAA+++++ all the way.Service: Body & Trim

  Dan Tran
2 years ago
Got in an accident a month back, with some pretty intense body damage in the front of the car. The customer service was great, everything was done in a really timely manner. They also kept in contact with my insurance as much as possible trying to get my our of pocket cost as low as they can be. They even spotted some shotty work a previous repairman did and fixed it up for absolutely free. Subtracting what the insurance covered, it was $700 out the door. Car came back better than when I got it. Very satisfied and highly recommend.Services: Electrical repair, Painting, General repairs & maintenance, Body & Trim

  Rachel Sliker
a year ago
Great experience here for my auto body repair. Timely, fairly priced, great communication. Deb was especially knowledgeable and helpful through the entire process. I will definitely use Northside for future repairs/maintenance.

  Dan Finnigan
2 years ago
Deb In the front office and her team in the shop were exceptionally helpful in getting my repair done in a very quick manner. They were able to work very closely with my insurance company without issues. They were also on point with communication on the progress with getting the necessary part ordered.Great experience! Highly recommend!Services: Electrical, Body & Trim

  Kijuana Butler
2 years ago
Deb was sincere and seemed to be fair, concerned about pricing. She walked me through the visible damage and spoke on possible underlying issues to be clear about what to expect as full needs/pricing. They offer a loaner car, WHEN AVAILABLE and competitive rental discounts at enterprise and Hertz. My vehicle was in and out within a 3 day period. The work I had done was primarily a paint job. It was pretty and shiny like new.

  Suzanne White
3 years ago
Northside collision reviewI just recently moved to the area so I had no idea where to go when I hit a deer and busted my Chevy Tahoe s headlight and bumper. I found this collision shop by using google reviews. I called on a Saturday and talked to a guy he was super nice and professional, I wanted to come in and get a quote but I didn t know around what time I would be in the area seems how I am over in Manchester. I asked him if I needed an appointment and he said just to come in whenever was convenient with me. I really appreciated that. I ended up stopping in and showed the damage to the guy. The gentlemen who helped me was professional, honest, and just incredibly nice. He went in and quoted he right there and the price seemed super fair so I scheduled them with with my insurance. Everything went super smooth and they finished the car in a timely manner. Unfortunately for me I live in the middle of the country so will most likely hit another deer, I will always be coming back to this place. Can t thank them enough for the hard awesome quality work they did. They even worked with me on my deductible. Highly would recommend to any person needing any services done. Service: Body & Trim

  Erin Kessler
4 years ago
I ve had my car worked on at several different shops, but this was by far my best experience yet. The team here at Northside kept me informed on the timing and went above and beyond to ensure that I had everything I needed to be back on the road safely. The reason my experience was so great was because of one of their employees named Joe. He was accommodating beyond my expectations (which are inherently high to begin with). Because of his hard work and excellent communication, I will use this shop moving forward. Also, because of Joe, I will be recommending Northside to everyone who needs a car repair or maintenance. I can t thank this team enough! 5-stars across the board.

  Kennady Calloway
4 years ago
These guys are amazing! I ve been there once before, and after needing a tire put back on I made sure to go back. They re as nice as could be, honest and I ve never had to bring my vehicle back or had to have something fixed after they ve worked on my van. I need my brake pads done, and I ll definitely be going back to them. Shout out to Joe for always helping me out! 10/10 would recommend.

  Justin Williams
a year ago
I will give them credit for promptly answering my inquiry and Joe s professionalism over the phone. I was very clear I needed to drop my car off right when they open up and I d return once the work was completed. Joe advised me they open at 8AM. I arrived right before 8AM this morning and no one was there. After waiting for 10 minutes, I needed to go back to work. Im now noticing their website says they open at 9AM. I m not sure where the disconnect is but they certainly missed the mark here.

  Mike Cannon
5 years ago
Great experience overall. I have a Chrysler 300 that needed the rear bumper replaced and repainted, and these guys did a great job doing so. Very reasonable price, and the quality of work was great. They color matched it perfectly and the finish looks OEM. Everyone I dealt with was friendly and helpful as well. I'll definitely use Northside again if I need anymore bodywork done in the future.

  Raelynn Adams
2 years ago
This place was very professional and friendly. I needed and few things done and Joe made sure I knew what all I needed done and how long it would take. When I got my truck back I was very happy with what they did. Also they had my truck back to me in a very reasonable amount of time. I would suggest Northside if you have any problems with your car.Service: General repairs & maintenance

  C Wood
4 years ago
Excellent overall experience with Northside Collision. Their prices were FAR better than any of the other places I went to for an estimate. The manager was very helpful and was willing to explain things to me when I asked, without being patronizing, which I appreciate greatly. The work was done in a timely manner and was FANTASTIC! It looks like a whole new car!! They even SANITIZED the inside of my car! With the world in chaos, it was really nice to not have to stress about that. 10/10 would recommend. This is the shop I will be using from now on. Thanks guys!! I really appreciate it!

  Candace Jefferson
a year ago
This shop does great work, they gave me a new fuel line and haven't had any problems since then that was over a month ago. I recommend you get your mechanical repairs here. Also the price was very affordable compared to the quote I got from Midas.

  Tom Waters
5 years ago
They are awesome! It s odd to be excited about fixing a damaged car (someone ran into the back of my car), but they did a great job.Joe and his staff were easy to work with, reasonably priced and made a follow-up issue totally painless. Fingers crossed that I don t have to fix a broken car, but I d be excited to use these guys again.

  Keith Scharp
a year ago
Great people and great service. If your looking for a quality paint job or collision work this is where you want to go. Fast easy to work with and communicate great.

  Jay Sarkar
4 years ago
Northside was great! My car took a ding in a parking lot less than a week after I took it home from the dealership and Northside was my first stop. Joe took a look at the damage and provided me a flat quote for the baseball sized dent in the trunk lid and scuffs on the bumper. I took it to another shop up the street and they wanted hundreds of dollars more.Northside had it ready just ONE day after I picked it up and it looked good as new. Joe kept his word and charged me only the estimated cost despite the final price being about $50 higher than the estimate. I will absolutely come back to Northside next time I need any cosmetic repairs done on my car. Excellent service at a quality price.

  Brad Robertson
3 years ago
I am very happy with the restoration work Northside Collision did on my 14 year old vehicle. It looks great, and I feel like I have a new car. Northside does excellent work at reasonable prices, and they are a pleasure to deal with. I would definitely use them again.Service: Body & TrimService: Body & Trim

  Ivoree Griffin
3 years ago
I had an incredible experience at northside collision. The staff was very helpful and informative. Joe, the manager, updated me on possible changes and was spot on with the expected timing. He also let me know the condition of my under body rust on my vehicle and what to expect in the next year or twoReasonably priced*great value*