Mr Muffler

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gordon Prepsky
3 weeks ago
Stopped at Mr. Muffler this morning. Sam took the time to explain what we needed and more importantly what we didn't need so that we didn't over spend. Very professional customer service and the work was done promptly. Would be happy to get more work done there.

  Eugene Kang
a week ago
Mike is great and his commitment to customer service shows, needed my alternator and electrical short fixed, he gave me a great price and finished it the same day.Car repairs can suck but Mike had my back, can't recommend this shop enough!!

  adam kuebler
5 months ago
worked with Sam to get a custom exhaust system set up on my Lexus. I was picky abt the quality of the finish, but he did not disappoint. was perfect when i left, it settled a little crooked after driving it some so I came back to get the tips readjusted, now looks + sounds great. Sam was a great guy to work with, a proper car enthusiast who understood my mission lol

  Darla Meeks
a month ago
45 dollars for an estimate! Takes 2 minutes to lift car and tell you how much to replace a flex pipe. I called a legit shop and got estimate of 130 to 150 to replace this pipe. Here after 45 to check and. Then 450 to fix. Not impressed.

  jfrey1
5 months ago
Recently, I was in need of a last-minute exhaust repair. I called around to a handful of shops close to me, but the only one that could see me the following morning was Mr. Muffler. After I brought the car in, I was shown the issue and given a couple options. I took the option that would require the most time (this option would have likely saved me another repair in the short term). Even with this option, the repair was completed very quickly. I was very appreciative of the fast turnaround. I would certainly consider them in the future for other repairs.

  Whitt Bailey
2 weeks ago
Jeremy took down all of my information and did an excellent job helping me with my resonator and diagnosing the wheel bearing that needed to be replaced. Thanks again.

  Rob McBride
5 months ago
Went on to get my front end checked out. I do know some about cars but I didn't want to do the work. So here's the bottom line, was told, lower ball joint, new control arm, and cv axels. Price. $2022. I went bought$50 back joint my friend is a mechanic. He charged $60. All of the other stuff was bogus. They ran the price up. So you decide if you want to go there.

  Liv A
6 months ago
These guys are really great. My car very unexpectedly needed a new catalytic converter and the car was so loud I couldn t wait to have a repair done. They took me as a walk in and I was out within an hour for a very fair price. Car now sounds and drives much better. Many thanks.

  Joe
7 months ago
On the fence about them. I ve used for several years with all of our family cars and they ve always done a good job at a fair price. However, last week I took my daughters new $700 used car there to see what needed to be done and, to my surprise, he charge me $95 just to tell me that the car had too many problems to fix and that it had a lot of rust (as if I could not see that for myself). I m not sure if I will go back to him.

  Andris Olte
8 months ago
Mike and Sam are outstanding! Took my car in, they put the car on the hoist, looked it over, deemed the brakes safe, and didn't even charge me a dime!Spoke to Sam for 30 min about cars, and he is very knowledgeable. I will be taking my cars here in the future!

  Marc M
8 months ago
HONEST, FABULOUS, WORTHY OF YOUR BUSINESS, MIKE WARRANTED A MINOR BRAKE ISSUE EIGHT MONTHS AFTER THE SALE NO QUESTIONS ASKED (Manufacture, defect). FULL brake replacement!!!!!!!!!!I HAVEN T BEEN TREATED this WELL BY AN AUTO REPAIR CENTER IN DECADES.Eight months ago, I had the pleasure of doing business at Mr. muffler. I was working Ypsilanti and my truck needed brakes all of a sudden. Mr. Muffler drove me back to my job site so I could keep working and completed the brake job quickly. Eight months later I had a minor issue with the brakes. I CALLED MIKE AT MR. MUFFLER. AND ALL HE COULD SAY WAS BRING IT IN, BRING IT IN, BRING IT IN, WILL TAKE CARE OF YOU . HE DID JUST THAT!MY WIFE BROUGHT THE TRUCK IN AND MIKE FIXED THE BRAKES WITH FULL WARRANTY. NO QUESTIONS ASKED. MIKE IS EXTRA HONEST AND DESERVES YOUR BUSINESS.THANKS MIKE I WILL BE BACK EVEN THOUGH I LIVE AN HOUR AWAY. LOVE THIS GUY LOVE THE SERVICE!

  Cole syd
a year ago
This is the best shop of the 4 I have been to in the area since I moved here 5 years ago. I have always found them to be of the highest integrity.They simply tell you what you need, nothing more, and they never cut corners.I have some experience in auto repair so I can attest that this shop is first class.They have an honest staff and they take care of their customers very well.I would recommend this shop to anyone. They are great people who never rip you off, even when you are in a bind.

  Ayman Kassem
8 months ago
I had a great experience at Mr Muffler. Sam was above and beyond, honest and professional he got my car fixed within short time and was very supportive and easy to communicate with.Thank you

  Rez Kayto
2 years ago
This was my first time here, and I had a good experience. They were prompt and professional. The employees were friendly. The waiting area was clean. And most importantly, they did an excellent job with the brakes job.***

  Marcus Gilkie
10 months ago
10/10 experience. highly recommended! the lady was very nice at the desk. the mechanics where nice as well. the repair was finished in a timely fashion! price wasnt as bad as other shops in the area.Service: ExhaustService: Exhaust

  Daniel Perry
a month ago
Pricing was good and the service was excellent and very quick.

  Dr Salman Sadiq
8 months ago
STAY AWAY: (Beware)$45 to lift your vehicle and estimating $675.A simple muffler was required to be changed; however MIKE insisted to change everything till the exhaust! Despite suggesting him that only muffler is required; he was adamant and rude! Ended up paying: $45 for lifting the car and hearing his illogically estimate of $675 for 2008 Ford escape!I smiled and told him after paying $45 that he ripped me off!It s injustice; yet another thing to remember tho References:Tuffy: Free estimate: $225Midas: Free estimate: $150 (Scheduled it already)Myself: PhD Mechanical, University College London, owned cars models ranging from 1980 to 2023.

  Luke Stolarski
a year ago
Had a spark plug blow out of the engine. They were able to service it the day I called in and repair it by the following day. Mainly dealt with Mike. Happy with his work and his professionalism. Would recommend.

  Lucia Chen
a year ago
I went in to have my muffler checked. Mike was supper nice and went to work on it right away. He put the car on the lift and showed me the problem, gave me a reasonable price. Mike and Sam worked on my car together to shorten my wait time. In 40 minutes, my car was fixed! Thank you! :_0Service: General repairs & maintenanceService: General repairs & maintenance

  Jared
4 months ago
Absolutely will never return here.Manger was very rude and didn't want to help.

  Blake Johnson
10 months ago
I've had exhaust work done here in the past (WV Jetta needed the flex pipe welded back to the manifold outlet). Other shops only could replace the part which would be $$$ but Mr. Muffler has the expertise to custom weld it back on. This work was done for my girlfriend at the time, and she went to the shop by herself, she really liked the mechanics, she didn't feel pressured or talked down to like other shops try to unfortunately do to women.05/2023: I recently went here for A/C work and a rework of my custom exhaust. Although I didn't end up doing the exhaust through them, the mechanics were friendly and knowledgeable. I can definitely recommend Mr. Muffler of Ypsi.Services: Exhaust, Air conditioning

  Jon Bougher
a year ago
Mr. Muffler was great! They replaced my whole exhaust system. They were very friendly, answered my questions, completed the work the same day, and the price was very reasonable. Thank you!Service: ExhaustService: Exhaust

  Christian Kotila
a year ago
I called, had my brakes fixed, and picked up my car in the same day. Excellent customer service and a professional business. I would highly recommend having your brakes fixed here.Service: BrakesService: Brakes

  Rachel Hazelbaker
3 years ago
I first took my car to Mr. Muffler back in February after my car slid on some snow. They were super quick (same day!) and gave me a fair price. They also were able to identify some other issues and fix them in the same appointment.Most recently I took my car back to them to have my turn signal and brake light fixed, not only were they able to get it done same day, but when I called to ask if they would also change the oil for me while they were at it, it was no problem, and I had my car back within a couple of hours. They are aways accommodating and kind, and should I need anything else done, I will be returning no question.Services: General repairs & maintenance, Oil change

  Gerald Holowicki
2 years ago
I took my vehicle in because of the positive reviews and am glad that I did. My vehicle was making a noise that was difficult to find the root cause. It took several tries. I very much appreciate that Mike was relentless in getting to the bottom of the problem in a generous but fair manner. They eventually solved the problem. I was struck by their hard work, honesty and integrity. I heartily recommend them!!! Very good people.

  Mandy Fowler
3 years ago
Absolutely amazing! We brought my sons car in to be looked at and ended up needing a big project. I figured we would have to schedule to come back, nope!! We were there for less than an hour and a half!! Great prices too! He beat out other quotes I had .They fixed everything, explained it all and even showed me the new pieces. And we got an oil change too!Best experience in a shop!Services: Air & cabin filter replacement, Exhaust, General repairs & maintenance, Oil change

  Derrick Schoffner
a year ago
I've gone to Mr Muffler for years getting services done such as exhaust leak, tune up and brake service. They have always been honest and thorough about the services they provide, the staff is very courteous. They will have you in and out in due time.

  Desmond Jones
a year ago
Mike was very professional and cool. Got my car in right away and repair time was quick. Definitely recommend Mr. Muffler if you need car repair service.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment

  Tim Cousino II
a year ago
Called them at 4 one day and got me in at noon the next day! Called me at 130 with a couple repair options and told me they'd be done at 6 pm same day! 5 stars would totally recommend!Services: Exhaust, Auto exhaust system repairServices: Exhaust, Auto exhaust system repair

  Bryan S (thebryan426)
2 years ago
At first my alignment wasn t done correctly. I called back and they offered me a refund or the opportunity to fix it, I chose for them to fix it. My car is driving perfectly now! I really appreciate good customer service and this business is a good example of that. If something isn t right, they will do what it takes to make the customer happy.Service: Wheel alignment