Ann Arbor Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Wiles
5 months ago
Have been going to this place for years and have never been disappointed. The owner, Ron, and his crew have always taken care of our automotive repair needs at a very reasonable price. This place does so much more than transmissions. I highly recommend them.

  Ericka Killingbeck
a month ago
I saw the mistake of an employee putting papers on a car blamed on a delivery driver from another company not sure where from. Then another very large employee rudely came over yelled at the delivery driver using foul language saying can't you read then he pushed the young kid throwing his papers on the ground yelling at him to pick them up .I give credit the young man held his ground and didn't back down even though the old big guy threated him. DON'T GO HERE THESE PEOPLE ARE NOT GOOD PEOPLE.If they will mistreat employees of a company that delivers to them how will they treat you.

  Robert Gilbert
7 months ago
Ron and his team are true professionals. I have taken two vehicles (a Lincoln and a Honda) to his shop over the past few months. Every visit has been a pleasant surprise. My repair bill always comes in at or below the original estimate. Their work is done right and done fast. They also do a great job of keeping me informed. Thank you, Ron!Services: Transmission, General repairs & maintenance, Auto engine diagnostic

  Dave Leland
3 weeks ago
They gave me a free diagnosis of my transmission. Sadly my truck wasn't worth fixing, I would have had them do the work. The staff were friendly and the place was clean.

  Geof Kericho
5 months ago
Dependable shop. Very nice people who know what they are doing.. my Jetta was nicely repaired till it got into an accident. Will be taking my Ford focus for future repairs.. highly recommend them.

  Patrick Palmeri
4 months ago
You guys were the last shop to work on my car. Simple clutch replacement. Today I found a broken bolt on my trans mount - no wonder it went bad Upon closer inspection I found a bolt missing from the bell housing,another in the wrong hole and a plastic piece crushed. Very poor workmanship.

  Ron Chambell
3 months ago
Have taken three vehicles here great service and Ron is very cool. Love that they give military discounts for us disabled veterans

  dave dupuie
a year ago
I can t say enough about how great these guys are. Ron and the crew took expert care of my truck and got it operating like a new truck again. Very personal and passionate about what they do. Only reason I m giving them 5 stars is because I couldn t give them 10 stars. Talk about honest and fair priced but also have INTEGRITY and that s as rare as hens teeth these days. Lifetime customer.

  Paul Ragatz
10 months ago
These guys are super nice to work with and always honest. Their repair work is top notch! Highly recommended for any car repairs, not just transmissions!

  Elijah Yasi
a month ago
Excellent service! Can't say enough good about these guys.

  Kent Losee
4 years ago
I was very happy with the way they conducted business. I spoke with Tom on the phone after having my transmission go out. Immediate he got a tow truck to come get it. Only after a few days, I had a better then new transmission. When I went to pick the vehicle up, I discovered that they also changed the torque converter. I was so happy to hear this. I would never have thought the price they gave me had that included. I also had them change the shift lever to repair the tow/haul mode. Excellent work!, a 2 year warranty!, and very friendly service. Thanks again Tom!

  Scot Dinsmor
2 years ago
Amazing work done by an amazing crew. Steve and Ron were great to do business with. They were thorough in their explanations, they listened to my amateur self diagnosis (which was poor at best haha), and most importantly, they were transparent about everything. Oh, and Mikey was a saint and gave me a lift home. From beginning-to-end, a 5-star experience!Service: General repairs & maintenance

  David Chambers
2 years ago
Steve and rob seemed generally competent whenever I 1st met them. They diagnosed my Allison transmission as having a bad 5th gear. I replaced the Transmission with a warranted new unit. The truck started having problems immediately.. I took it back to the same transmission shop same transmission shop Steve and Bob told me that 3rd year was bad in the new one. They then kept it for one month telling me they were gonna look at it or work on it. They lost the keys and didn't do anything besides locked themselves out. I had the original transmission taken apart and inspected and there was no damage to 5th year. Legal proceedings will begin shortly. I would never recommend this shop. They have no honesty in their body.Service: Transmission

  Thomas Cheeseman
2 years ago
The good:- Very nice on phone- I believe the diagnostics were correct, though they just checked the codeThe bad:- Shop told me the part from the dealer cost $800, I called the dealer to confirm it is $480.- Shop said the time they would charge me for is 6 hours, more than double the time listed in the book- Shop tried to tell me I needed a licensed mechanic with special codes from the dealer to replace a transmission, this is just not true. I did check the manufacturer to be sure and the listed procedures in the system (access to licensed shop)I can't recommend them, they tried to feed me a lot of incorrect information. Talked to another shop and the same work from them was quoted at $350 for the part (not dealer) and 2 hours to replace. Overall 1/3 the cost they quoted me. I'd stay away.

  Lauren Dreffs
2 years ago
I had a fantastic experience working with Ann Arbor Transmissions on a recent car issue. I fell victim to the flooded roads and they were able to get my car back in action. They worked with my insurance and made sure everything was handled. Steve answered all of my calls and he was helpful and knowledgable every step of the way. I'd recommend Ann Arbor Transmissions to anyone.Services: Electrical, Engine repair

  Cindy Stefanski
7 years ago
EXCELLENT EXPERIENCE!!! Very communicative, knowledgeable, honest. Brought my car here after a $3,600.00 estimate for a trans rebuild at another center. Tom called and gave their insight, which turned out to be the answer. They saved me 2,600.00!!!! Respect the fact that he explained everything honestly and kept me aprized of cost changes, parts delays, etc.. Wonderful to find a service center that does business honestly, efficiently and delivers what they promise. I will recommend them and continue service needs here on my car. Thank you Ann Arbor Transmission!!!

  H Johnson
5 years ago
I have been going here for service on my car since I moved here back in the fall of 2016. I do a lot of research and talk to many people before selecting a shop to take my car to. I repeatedly heard good things about Ann Arbor Transmission. I have been consistently happy with the service and appreciate their honesty and their willingness to take the time and explain things to me.

  Ann Arbor Hardwoods LLC
3 years ago
Had them rebuild a Transmission in one of our F150 trucks a year and a half ago. Then transmission went again last week. Planetary gear is bad they told me there is no way it would go bad unless something else is bad. I found this to be inaccurate information. I contacted 2 other local transmission shops and was told that this is a really common issue with that truck and transmission. I was told that there is a needle thrust bearing that commonly goes bad and causes this exact issue. I was then told that since it is a commercial vehicle We only get a one year warranty which was not told to me during the initial repair. They did offer me a $2300 rebuild compared to the $2700 they charged me last time. I get it things break but not feeling great about them misleading me and not telling me about the warranty on a commercial vehicle. I gave them 2 starts because it worked for a year and a half.Service: Transmission

  D K
10 years ago
After reading online reviews, including on Google and Yelp, I decided to take my truck into Ann Arbor Transmission Service where I was greeted by Tom. He was very friendly and very helpful, and made me an appointment for an inspection. My Tacoma had some steering issues, and before I dropped off my truck, Ron (the owner and head mechanic) did some research on the issue, and fixed my truck in less than half an hour and charged me an INCREDIBLY fair amount. He even provided me a print out with information he found online regarding his research on my truck's issue. It's rare that auto mechanics are this honest and friendly. I HIGHLY recommend Ann Arbor Transmission Service, and this place is definitely my go-to when I need auto repairs.The only things to keep in mind is that they're open M-F 830-530, and Saturday 9-2pm. So, if you, like me, work 9-5, it can be difficult to have your car looked at. Also, it's best to call ahead and make an appointment. I made an appointment, then I took a few hours off work and it was absolutely worth it. Again, I give it my strongest recommendation.

  Christopher Victory
6 years ago
Truly professional service w/ a family style customer service approach. Over the past 8 years I've had 5 different vehicles serviced by AAT. I have nothing but good things to say about their service, kindness & price. They stored a vehicle for over 2 months (no charge) while I (and them) looked for a new engine. I had 3 occasions where they looked at the vehicle & spent a lot of time & effort only to find out the repair needed was something only a dealership could handle. Again, no charge for all their efforts. They have provided unique transportation assistance while my vehicle was getting repaired. I have recommended them to my family and many friends.

  Michael France
4 years ago
I brought my truck in because something was wrong.I was told my rear end needed to be replaced no problem let's do it. 4 months later the rear end started having the same problem as before.I take it back, thinking it should be still under warranty, that was a mistake, after spending $1600 the first time, they said it would be another $800. They had explained to me that they were trying to save me money the first time so they didn't replace everything and the part that was broken was something that they didn't replace. So I reluctantly paid it now another six months is passed in my oil change guy said that it looks like it needs to be replaced again.

  Pat Harris
4 years ago
Have been taking our old truck to this Carpenter Rd location for a couple years whenever repairs were needed. Have had transmission work as well as other repairs such brakes work, belts, fuel line and pump. Good work. Rob and tom are knowledgable and helpful. We've had a good experience with this business.

  Cashmere Monclear
6 years ago
One time I had just bought my 2nd car ever putting down 8k on it and still paying it off monthly. A few months in my whole transmission blew. I was a student at EMU and had no other funds until the semester started and my graduate assistant money kicked in. They let me bring the car in over the summer and gave me a new transmission. Gave me warranty (even though it never needed any additional repairs). And pay them off and retrieve when my funds from school came in!! They were super honest and helped me so much!!

  D
7 months ago
Rude and 2x the price of all the other shops I called. Must be because they are in Ann Arbor and assume that means everyone s rich.Service: TransmissionService: Transmission

  J.J. Smith
3 years ago
I dropped my mom off this morning so they could check her check engine light and outside temperature gauge. I just went with her to pick it up and none of the electronics were working. This was not like that when we dropped it off this morning. We did not leave the parking lot went right back inside. The man said bring it back next week. We asked if he could look at it and if it was safe to drive. He said he was busy, shrugged his shoulders and said just bring it back next week. So we are stuck with a more broken car then we had this morning for at least the weekend. Obviously they do not care about customer safety in the things you can see, I wonder how unsafe their work under the hood is....Service: Auto engine diagnostic

  Courtney Catt
8 years ago
Very happy with the service provided here on my BMW. While working on my car they always call and let me know if they found something else along the way they believe needs to be fixed and give me an estimate right then. Honest, friendly and prices are reasonable.

  Rachel Mariner
10 years ago
The customer service at Ann Arbor Transmissions is amazing! They are very easy to talk to and treat you with respect. The work is done quickly and efficiently. Ron is awesome and I will tell everyone to take their business there.

  Michael Rachal
7 years ago
Well let me start like this/ I bought 2013 versa nissan SV no transmission dip stick/ warranty out on it. dealership told me it time to change it at 60.000 mile / well i bought it at 61.000 now 67.000 miles on it. well you people should have change it first. want 300.00 dollars from me. so I call old mechanic I know he say find A good transmission shop. I think I did they did it free say fluid is clean and full bring it back in 10.000 to change it may be sooner for me. it look good no charge. and going to save me a lot a money too when I put new fluid in it/ I think found me a new mechanic shop and friend his name is Ron good sale man. cure my headache for a while.

  Robert Smith
a year ago
Price was what they said it was going to be. Service was great. Issue was fixed. Just hate when a transmission goes out on you car.

  robert wright
9 years ago
Yeah, don't go here if you want the runaround. Paid $100 for a diagnostic test/inspection. But these "pros" couldn't figure out my problem having my car for the better part of 3 days. Scammers.