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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Review Geek 616
a week ago
This company has been a pleasure working with. I bought 2 front wheels for my car. They were not pushy. They offered a 120 day pay off and honored that. I payed my balance off 1 day before the final day. Having a credit card on file made weekly payments convenient. I will be coming back for my rear wheels soon. Think of this place as rent a center but on wheels. Can't afford upfront they offer 4 month payments same as cash.
dakota tait
2 months ago
So I upgraded my tires from 32s to 37s And there s always a difference in my speed due to the tire change going up so big I went in to see if they could change my Speedometer to read the correct speed. They weren t able to change it. They were very nice professional, and very informative. I would definitely do business with them in the future.
Sparkle Williams
2 months ago
As a woman I am always skeptical going into auto places but I must say my visit was a pleasant one. I went in for a wheel alignment and was given a wait time of 1-1.5 hours. My truck was finished in about 30 minutes!! The customer service was excellent! The staff were all friendly and great at answering my questions.
Aaron Klooster
3 months ago
The people at this place are very customer oriented and willing to work with you to get what you need. They keep a clean, well-maintained showroom that is inviting and relaxing. Their service is quick and impeccable. I recommend them to all people looking for a new set of tires or a tire repair. And they are super-friendly. RNR tires is where I will go for all my tire needs.
Steven Couturier
a week ago
Keep a close eye on your bank account if you financed your tires. So far I've been double charged but reimbursed for one payment, was looking at my bank statement this last Saturday and noticed that there was one payment taken out as well as a separate smaller payment taken out of my account on the off week of my payments, called and talked to a gal who said her manager was going to look into it and call me back. Here we are 48 hours later and still no call back to inform me of why I was charged for not one but two separate payments on a week I didn't have a payment.
alyssa claire
4 months ago
What a refreshing & positive experience I had with RNR! You have a new & enthusiastically loyal customer. I only wish I'd come here first after wasting a lot of time & effort with 3 other "big name " companies. I appreciate that at RNR they were not only able to get e an appointment quickly but then they were able to adhere to that appointment and address the issue in a timely manner!
Maddy Meduna
4 months ago
I noticed my tire was going down in pressure on my way to work. I stopped at RNR and they got my car in immediately! Diana at the front was so sweet and explained everything so nicely. My car was done in about 10 minutes by the tire tech Jason and they didn t charge me a thing to plug and fill my tire back up. 10/10 recommend!
Jeffery Mason
2 months ago
I was an out of state customer. Hit a nasty pothole and destroyed 2 wheels. Called my local shop back home and was set up the next day with this shop. Tony at the front desk as well as the female working in the office were super friendly. The tech that changed out my wheels was very friebdly as well. Took care of me and got me on my way. They didn't have my exact wheels in stock, so they installed 4 others he did have that i love on the benz. Thanks Tony and the whole r and r franchise. I would definitely refer friends and family to this company. Great job
Kate Clery
4 months ago
I stopped in because my tire was leaking air. They fixed the tire, had me in and out in less than an hour and did not charge me anything. I didn t buy my tires from here and they still didn t bill me anything for fixing my tire. They were great and I will definitely use them in the future!
Rob Tibbitts
a year ago
Great service and pricing! This will be my go-to place for tire/wheel work in the future and I'm telling my friends to go here as well. It's tough to find a competent tire/wheel place but RNR went above and beyond. Nice clean showroom with plenty of space if you need to wait while they work. Austin was an excellent employee to work with.
becky crysler
5 days ago
They are great for our community,friendly very fair with prices. They plugged a tire for no charge, they have our business for ever!
Christopher Fore
3 months ago
Yes I bought tires from this place, I was told apon on the day of purchase that it would not be an issue with rotating my tires for free. I.E. explaining to them that it would be not moving the rims but just the tires themselves. They said oh yes that be fine and we do this for free from buying tires from them. Lmao they lie through their teeth. I was scheduled the first week of December to have them rotated at 1030am. I was there on time, was told that I would have to wait an extra 45min before they would get to them. So I waited, they pulled my car into the garage and never did anything with it. Rolled it in and right back out and lied to me that it was done. I waited 2 & 1/2 hrs for them to complete the job, to yet get nothing done. I didn't go back until a few days later cuz I had other things to do. Now I'm being told that I will be charged $$$$ for the service that they had said from the beginning for free. Still yet today they won't hold up their end of the deal and continue to lie. Do not trust them
BillieSue Cowles
6 months ago
Do not go here if you are a woman. They will take all your money and not complete their services. Edited to add!! I went back today so they can complete my alignment after not conpleting it even tho it came with my 500$ 2 tires. They added on more work and money and still no alignment. They have the worst communication ever. Extremely pissed.Do not recommend this place was quoted 12 hundred for tires (in person). Didn't accepts the offer. Called later on the phone and got a quote for a little over 800. I accepted the offer. Dropped my car off and was supposed to get a free alignment since it was included with the tires. When I picked up my vehicle. Paid over the amount I was quoted and still never got the alignment. Now I have to wait a few more days for them to have another opening to complete their over priced service.
Rachel Forton (Rae)
6 months ago
I got a flat tire on 28th st and this was the closest tire place I could get to, and I m really glad for that because I will only be going here for tire services in the future! Excellent customer service and fixed my tire quickly. They very much care about the customer experience and have great payment plan options when you get tires with them :)
Lindy Shankin
10 months ago
I had to face the daunting task of selecting the right place to replace my tires, inspection, and alignment done at a reasonable price. I had checked the reviews of several tire companies in the area, but found RNR with top ratings more than the rest. I thought it was too good to be true. So I tried it... Well, I received best in class customer service that went way beyond my expectations. High quality of work completed and tires are great. They matched my $100 and I received an additional $100 off. The alignment was free and a part of the warranty package which in itself saves more than $100 for each time I might need an alignment. I'm very impressed and I hope others that are reading reviews know that RNR is legit, honest, and really is looking out for their customers best interest. Not another all talk sales gimmick as I'm sure they could of taken advantage of telling me that something was wrong when I shared my concerns of what I thought was wrong with my car. Thank you Troy, Maria, and the rest of the crew for putting me and my family's safety first Following up, I needed to use additional services in a tight bind, they sent Earl (technician) to my home which is far away from the Grand Rapids area to help assist with their mobile unit. Earl was very professional resolving my issue. I give a shout out to those that stayed behind to keep the fort down so Earl could help me. Thank you again for going out and beyond for a customer!!!
Robert Centala
4 months ago
Had a leaking tire and they were able to not only get me in but patched within the hour. Great customer service!
Zachary Davidson
6 months ago
Great service, the sales associate was very helpful. I came in expecting to have to pay for tire replacement but they repaired my tire for no cost and sent me on my way. I Would absolutely recommend RNR and will be using them in the future!
Kristin VanValkenburg
8 months ago
My first time here, my spare tire blew not too far from the shop so I limped it slowly here and they checked EVERY single thing they could think of and were able to help me out TREMENDOUSLY!!they got my car in quick and finished up quick and safely! I will forever be grateful for their help/work and forever tell people about the shop and recommend people to come here!!! Thank you so much again! The staff is AMAZING personality wise, professionalism wise as well as job wise!!! As a single mom of two financially on my own, I m forever grateful for how they helped me find what I needed at an amazing price!!
Mr. M
8 months ago
RNR truly stands out as the epitome of excellence in tire shops. From the moment I entered the shop, I was met with an unparalleled level of warmth and expertise from the staff. Their gracious greeting upon my arrival made it abundantly clear that my concerns were their top priority, immediately putting me at ease. The ambiance exuded a sense of pristine tidiness, creating an inviting atmosphere that only heightened my overall experience. The well-appointed waiting area, adorned with tasteful decor, beckoned me to unwind in comfort. To my delight, a refreshing beverage was graciously offered, turning what could have been a mundane wait into a moment of indulgence. Beyond the exceptional service and amenities for adults, they have gone the extra mile to cater to families as well. An enchanting play area has been thoughtfully crafted for youngsters, complete with engaging activities like coloring that ensure every member of the family is well taken care of. Nestled in the heart of Wyoming, this haven of automotive care stands as an unequivocal recommendation for anyone seeking tire-related assistance. Whether it's the mending of a punctured tire or the acquisition of new ones, this place undoubtedly reigns as the premier destination to address your needs.
Tyler Long
5 months ago
I appreciate the RNR team in Wyoming. Tony was great. Definitely feel safe driving with the package they offer. Took me a minute but finally found the right tires.
Earnest Dilworth
2 months ago
I went there with a flat , wait 30 minutes wait and they hooked me up for the wait. I appreciate it RNR. As soon as I get the paperwork in order I'll be back for the 20-inch rims
Michael Orourke
3 months ago
He was very good about letting me know about what kind of tires I need very professional very friendly his name was Tony I will be back at the first of the month
Diana Dean
8 months ago
I found this place on GROUPON!I called and talked to Brad and Tony for brakes on my car. Right away on a FRIDAY, they said to bring it in for a FREE inspection, & they got the car in right away even on a busy day. I walked in and less than 1.5 hours I am back on the road again, safely!I enjoyed everything about their amazing service! They even told me about a payment plan that I could use without needing a credit check. A lot of places don t do this anymore!TOTALLY RECOMMEND this place during this time of inflation where EVERY single person is struggling right now just trying to make it. This is your spot to be for tires and more. Come see them!
Jason Dyer
3 months ago
120 days same as cash is a joke $1518 for 4 tires that only cost $650 anywhere else , it claims all theses FREE add-ons roadside I have with my auto insurance fix a flat tire free it's cheap af to do it your self instead of waiting hours life time alignment is nice but only if they had more locations to service they are 90 miles away those add ons are worthless if you want to get robbed blind this is the place to go 1 monthly payment pays for 2 tires this is a scam predatory company
Tiani Lara
11 months ago
Brad was a huge help today with replacing a tired that blew out today. As a stay at home mom this service was very convenient and fast!! Definitely recommend, thanks Brad!
Tony
9 months ago
These guys do great work. They are efficient and competent. Extremely helpful with everything I needed done and they were 75% less expensive than other tire shops. Thanks again RNR I ll be back!
Ajdin
8 months ago
After trying out almost all the tire shops in the Wyoming area over the years, I can confidently say that this place is hands down the best. The level of service they provide is exceptional, and the staff is truly outstanding. I cannot recommend them enough, particularly if you have aftermarket wheels.
Stephanie N
a year ago
Excellent customer service. Tony was very informative and polite. Dave was so kind to offer my husband and I transportation so we could get something to eat while we waited for our alignment. The rest of the staff was also very friendly, offering beverages and making sure we felt welcomed and comfortable. The lobby was very clean and didn't feel like your typical auto repair/tire shop. We really like that this new company is supporting our local community and have staff members like Dominique who are very kind and well-spoken. And the prices are unmatched! Overall, a great experience.
Vaughan Stevens II
a year ago
Great place to get service on your vehicle. I ve had an alignment done, brakes and looking at some new wheels now too. Plenty of options, plenty of free coffee too. Carson and Brad were great with helping me find my problem and give me options. Thanks again fellas! Thank you Dianna for greeting me and asking what I needed help with as soon as I came in. 5 stars for sure!
Juan Perez
7 months ago
First time there for an alignment and balance they did a great job, definitely I ll come back for future maintenance of my truck. The representative Tony very professional and respectful definitely I recommend this place.