Neal's Truck Parts
4.6 (71)
2111 Chicago Dr SW, Wyoming, MI 49519
(616) 245-0436
nealstruckparts.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patrick Fealey
3 months ago
**Update - 12/17/23 - Broke another axle, different one than last time and if I could give 10 stars I would. Google wouldn't let me create a new review. I called, showed up an hr later and Scott had me diagnosed in 1 min, pulled a truck out of a bay and had me in within 5 mins. Tech had the old axle out, cleaned the tube and new axle with seal back in. I think this took 10 mins and I was back in service in less time than you get an oil change. This type of customer service puts every business to shame.**original ReviewIt gets no better than this place. I broke an axle in a semi, called and talked to Scott the owner and he had me in like Nascar. Axles out, inspected, housing cleaned out and fluid drained/filled and back on the road in 30 mins. This kind of service is unheard of now a days and they gave me years of experienced knowledge by answering every dumb question I had. The tech who did the work was outstanding and diligent. The pricing is beyond fair.
Nikolas Aley
2 months ago
Quick service and awesome parts service, always have what I need and everyone is rather knowledgeable.
DonQ Fetti
11 months ago
Very good honest company talk is cheap but they definitely go above & beyond for the people & their company.
Phil Menerick
a month ago
They helped with a hard to find part, did a great job.
Michael Mckinley
a year ago
I brought my 3 piece sprinter drive shaft to them to balance it, they had it back next day and it's butter smooth through the whole range. Thank you all! Very friendly and thorough, go here you won't be disappointed
Kelcey Stimer
3 years ago
Great people to deal with. The owner was awesome, he showed us around while they swapped everything over on the transmission we ended up having to buy. They made a really bad day quite a bit better. Will definitely keep using them!
Rebecca Stephens
4 years ago
My son's car had a blown out tire in thier parking lot, he nor I were sure how to use the jack properly to put on the spare tire... An employee walked out, I said excuse me, the employee ignored me and closed the gate of the shop... Then a few minutes later walked by again to go back inside another part of the building. clearly we needed help with his car broke down in thier parking lot and the guy blatantly ignored me.... I will never come or recommend this establishment to anyone. Incredibly disappointed with the employees sense of integrity and lack of compassion.
Michael Moore
a year ago
From start to finish, I received great service. I highly recommend this shop. Thank you to Scott and your entire team at Neal s
Nathan Donahue
5 years ago
I came here as a contractor on a service call. Right off the bat got a real good vibe with how the place was handled and how they treated us, as well as customers. If I ever need any truck parts, I am going to Neal's.
Joe Meatball
7 years ago
They like to sell cheap Chinese knock offs.. Make sure your getting quality parts! I went there to pick up a pair of brake chambers. The guy comes back with these Chinese ones you can tell were absolutely crap.I said, no.. I want American made. Just like the one I brought in. I actually started heading out the door before he reluctantly went back and returned with what I wanted.He acted like I was insulting him or something! I won't be shopping for parts here anymore.
Stephen jj
3 years ago
Had a driveshaft built back in May. They do good work and stand behind their work.I plan on coming back if I need any driveline parts or anything else they supply.
Tim folsom
a year ago
Had new drive shaft made at Neal's only lasted 700 miles took shaft to different shop they said it was Chinese slip yoke
jers420
4 years ago
Brought my driveshaft in on a Saturday morning and It was done in a couple of hours. Was recommended by B&R Auto Services to talk to Gary and they did a great job.
Donald LaVair Jr.
a year ago
Great, Scott and his Team got us up and running in no time.
Randy Voltenburg
7 years ago
Run away as fast as you can. They claim to rebuild transmissions, but all they really do is clean them up, spray a little paint on them,and then sell them to you for top dollar. Then when you only get less than 80,000 miles on one they say oh well, bring it back to us so we can see what when wrong. Kind of tough when you are sitting in Cheyenne Wyoming with no trans.....
Joe Jackson
a year ago
Great people and company to deal with,been flying your company since I first got the hat 4years ago,it got old came and got a new and still rocking your hat and advertising your company
bow tie
6 years ago
I've never had better service ! This place is not only fast with their services they are extremely friendly and do what they say and stand behind their products.keep up the good work !
Tammy Patton
a year ago
Went there for a part I couldn't find anywhere. Mike found it quickly. The only negative was trying to get there with all the construction
Philip Sepulveda
3 months ago
Everything you need for your truck.
Harold Evans
5 months ago
They need a light on there sign
Welder 170
7 years ago
The gentlemen at the counter know truck parts and are a great help. Very friendly and professional services. Will be back when the time comes.
mikel moulter
6 years ago
Great people to do business with they treat ya great and they don't fool around they get what you needs to be done done and get you back on the road
Wesley Willyard
3 years ago
Rebuilt drive shaft for my truck. Did a great job! Reasonably priced and friendly.
Grand Transportation
2 years ago
The owner is a very honest individual who helped us out on a couple occasions.
Steve Schoenborn
3 years ago
Highly knowledgeable staff! Huge inventory for all your medium and heavy duty truck parts.
Max Samrick
7 years ago
Friendly and helpful staff.Lots of medium and heavy duty truck parts In Stock there also.
Robert Englemann
3 years ago
Not a bad place for truck repair,theybusually have a pickup N or give you a ride to where you need to go after you drop off your truck
Daniel Blancher
2 years ago
They done a excellent job. Fast service
Rob Despres
4 years ago
Painted exterior and interior. All guys working there were nice courteous and helpful.
Johnny Kiryanoff
2 years ago
I deliver here. Great people. That's important