Randy's Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brittany Hogle
5 months ago
Randys Towing was so patient and kind through the entire 6 month process after my wifes car accident. I am so pleased with them.

  Michael Fick
6 months ago
Highway robbery. North of 500$ for accident towing to a lot 3 miles away. Don t worry though they ll offer to take your car for half off the bill.

  Carl Winn
4 months ago
they were on time and polite, but compared to other towing/impound services, these guys are way more expensive

  Denise Turner
7 months ago
Excellent service!! Promptly arrived to my destination. Let me ask questions and responded with kindness and understanding. I would highly recommend.Service: Battery serviceService: Battery service

  Tameeca Mahlich
a year ago
I ran out of gas and called them for help. Everyone i had interactions with were very polite and helpful from the woman who answered my call to the man who brought us the gasoline. They emailed the reciept which was so handy because I was able to just forward it right then to my insurance for reimbursement.

  Brittney Wolgast
2 years ago
Would not recommend. Got t boned and had to get taken to the ER. The next day (Sunday) they wouldn t allow to me to get my valuables from my vehicle. On Monday my dad and I showed up to pay and take it off the lot. We had to wait 45 mins for someone to show up, even though they were claiming to be open. The man was incredibly rude and over charged us. I filled up my tank the day of the accident and no gas was lost in the front end collision, yet my tank was empty when I got my car back. I think it s important to note that my car was in great condition and only a couple years old and was totaled. It seemed like man wanted first pick at my car after it was totaled. Guy was a creep also.Service: Car towing

  Erica M
2 years ago
Worst customer service ever! Was given one quote by the secretary and the tow man actually tried scamming me out of money. The tow man called me a cry baby (unprofessional), threaten to call the police for unknown reasons, he was aggressive and hostile because I told him I wasn't going to pay that amount, he said he spoke to the secretary but he would roll up his window whenever he was on the phone with her. As soon as a male friend called he lowered the price to $463 which I was originally given a quote of $403 so I still got scammed out of the $60. The way the man handled him self was tasteless and disgraceful. Definitely had to do with the fact that I am of color & the fact that I am a women. Btw he kept implying that it's my fault the car ended up the way it did, kept rolling his eyes, raising his voice the whole time, overall his tone of voice was truly disgusting and rude. His trigger was the fact that I told him I wasn't going to pay that price, as soon as he said he felt I got loud I tried to defuse the situation to let him know I come in peace but he just kept being the most disrespectful piece of man child I've ever met. Btw after I got home my friend called to get his information so we can file some complaints and this man literally tells him that they can meet at the lot to "square up homie" I mean you guys... This situation was insane, avoidable and truly unnecessary. Man child randy bless your heart and may you find god and peace.

  Joe Fitts
3 years ago
Broke down today in a transit van around Webberville on my way home to Holland after finishing my route in and around Detroit. Long day not to say the least. My driver showed up in a timely fashion and was a really cool dude. Honestly we talked and joked the entire ride. Made it go quick. Would definitely recommend this company.Service: Car towingService: Car towing

  Jala G
2 years ago
I received despicable service by an employee Randy , who was not only unprofessional but also very aggressive. From the beginning i felt a sense of unwelcoming, possibly because of my ethnic identity. I would not recommend anyone of color to patronize this business unless they too, want to be disrespected, & violently threatened.

  patricia morris
a year ago
SO happy with their service. They helped us roadside with a flat tire, then we were able to replace the tires at their shop.

  Jennifer Baragar
5 months ago
Excellent service. Problem solved in a matter of minutes. Thanks.Service: Car lockoutsService: Car lockouts

  Buhlakay G
a year ago
11:30 pm during snowpacolypse 12/23/2022. We're stuck, Randy's Towing came to free us. Not only that, they followed us home to ensure we didn't end up in another drift across the road. 10/10 thanks guys!

  Eric Dow
4 years ago
Great company. First time I called them, they were there in 20 minutes and charged very reasonable for the tow. Driver/operator was very nice to work with too. Would definitely call them again

  Tina Whittenburg
11 months ago
They are very good people. They help if they can. I highly recommend using their services if needed.

  Gary Purdy
7 years ago
Way over charged, refused to take insurance, very rude and unprofessional, they were called by police following car accident and refused to tow to repair shop instead hauled to their lot and charged daily fee until they were paid cash. Worse service ever, do not use and if you have an accident refuse to use them.

  Tami Oakley
8 years ago
Highway Robbers at thier finest! Car broke down on 96W as my Daughter was returning to CMU, insurance towed to this facility. Knowing I was over a barrel 100 miles away they quoted over $1900.00 for repair, charged me $160.00 for the estimate and charged my tow truck an additional $50.00 to pick up the vehicle.Taking advantage of others misfortune, shame on you!!!

  Jeff Rice
4 years ago
Dependability Reliability Trust Worthy, when you or your loved ones need roadside assistance, these people I trust. Nothing's free? GOD BLESS You Bill's Wrecker & Radiator Repair business and all the family relatives & Freinds that work behind behind-the-scenes Amen, GOD LOVES You.

  Cassandra Russell
5 years ago
Needed an emergency tow and they were prompt and super helpful! The driver definitely went the extra mile and had a lot of helpful information. Great service. Above and beyond.

  Gunner NWP
6 months ago
I now know that the mechanic is gone from that place. So now it just fine to go there.

  What? Who?
2 years ago
Got stuck and needed winched out of some mud. Showed up fast and had me on my way. Very nice. Very professionalService: Local haulingService: Local hauling

  Douglas Gibson
9 months ago
Way to expensive towed my bike 4 miles and charged me 550$ that is awful

  Amy Hill
2 months ago
Very nice and helpful!

  Candyce Boyd
a year ago
Very efficient and handled the car pick up in a very professional manner.

  Pete Ackerly
7 years ago
I have been a customer of Bills Wrecker since the late 1980's and they have always provided me with honest service at a very fair price.

  Samuel Strother
4 years ago
Great place to work with. Best price I could find. Prompt and courteous staff. Definitely recommend

  Jenny J
7 years ago
My car broke down on 96 E and Bill's was great. The driver came out quickly and took my car where it needed to go.

  Katie Cramer
4 years ago
Super prompt, super personable, there exactly when I needed them (and with zero judgement about my predicament).

  Kip Armstrong
a year ago
Great Service.....reasonable prices. Thanks Again

  Ali C.
3 years ago
Always there when you need them! Great pricing and always willing to help!

  Brad Krause
8 years ago
Great customer service from this company. It is something I didn't expect and a welcomed surprise.