Pioneer Collision Center Body & Paint LLC.
4.3 (87)
1172 N Wayne Rd, Westland, MI 48185
(734) 341-5665
Claimed
From the business
- Identifies as veteran-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tracie Riley
2 months ago
Do not take your car there!Faulty workmanship!stole money out of car!RUN AWAY FROM THIS PLACE!
Brianna
a year ago
My mom had got in an accident this winter, and they did an amazing job on the body work! You can t even tell it s been in an accident. The employees were so helpful and nice! The owner was great too! Will definitely come back if needed in the future!Services: Painting, Body & TrimServices: Painting, Body & Trim
Harry Miller
4 months ago
Pioneer collision hooked up my Nissan Altima after the front bumper was totaled can t even tell it was hit even when my insurance didn t cover a certain part for my turn signal they got on it and made it happen I advise you to choose this shop for your car
Tom Bennett
a month ago
The Mazda the wife bought had dent in the drivers side passenger door. Got five estimates. The highest could not do it until late April or May. But Pioneer had a very reasonable price for a Senior who had to pay out of his pocket. The wife loved the repair work.
Dede
a month ago
Abe is great. He helped me get my car fixed and helped me to get the guy who hit me to pay for everything without me coming outta pocket. If I would have never booked that Groupon coupon for a wheel alignment I would still be carless & fighting with the guy who hit me insurance company. Definitely will be posting the before & after photos (:Thank you again
Keisha Johns
2 months ago
I had a great experience here for my first visit. They were polite, informative thorough and professional. I didn't give them 5 stars because I was they much longer than told/ quoted and missed a engagement due to the wait.
Mitch Martinico
3 months ago
I had them paint my hood. I had to go back, as it did not look good at all and had many flaws.They blamed it on my hood, which i confirmed through other collision shops that it was clearly their poor work. I also had residue( which appears to be duct tape) from where they put cover on my car. This is all over my car and i could never get it off. Very unprofessional-thanks for ruining my paint worse and costing me time and money! I would steer clear from this business!!! Very unprofessional!Also rude employees that are certainly clueless- owner also rude!As you can see by bad reviews posted,they do nothing in regards to their bad work to compensate customers.I do not have a beautiful car or anything, but i only wanted the hood painted. Now hood is worse and i have residue that will never come off my body of car! This was over a year ago, but the hood is looking worse and worse! Im not happy!And don t try saying defimation of character, as you did on several others! I have people as proof,and a receipt! Take responsibility like good businesses do!
David Schwimmer
4 months ago
Absolutely amazing experience at Pioneer Collision Center! From the initial interaction to the final result, the team demonstrated a commitment to excellence. I highly recommend them for top-notch auto body work.
Jerry Byars
2 months ago
This ad makes absolutely no sense. No one I know is lacking enough common sense to pay to have a vehicle towed 130 miles to have it repaired when a few of the best body men in the state are within 10 miles. The ad makes pioneer appear desperate. Which provokes one to believe they've done such terrible work no one in Detroit will let them touch their vehicle.
Zayne Hale
4 months ago
I can't praise their customer service enough it's absolutely amazing. The team is attentive, responsive, and genuinely cares about the satisfaction of their customers. It's rare to find such dedication in the auto industry.
Robert Reed
4 months ago
They did a fantastic job on my car after it was rear-ended. I appreciate the extra effort they put into their work. Five stars!
Cherly Burns
4 months ago
My experience with Pioneer Collision Center was nothing short of amazing. The staff's friendliness and professionalism were evident throughout, making it a five-star experience all the way.
Eric Rivera
4 months ago
They took care of my car after a rear-end incident, and the results were beyond my expectations. Five stars for their expertise and customer service!
Jessica S
a month ago
Our family has been going here for many years. My grandfather's first choice. 20 + years my husband and I still use their services.
Jeremy Mejia
a month ago
See Abe for your body work needs. This guy is straight to the point and has fair prices. 100% recommend.
Jacob Haze
a year ago
Very affordable and quality service, the owner is very helpful and got me what I wanted and needed for my vehicle. Got my bumper painted.Service: PaintingService: Painting
Frederick Henley
3 months ago
Do not take your vehicle here. They damaged a spot on my vehicle while doing other autobody work on it. I asked about them fixing it and they gave me the runarounds
Alexander Carter
4 months ago
I had a great experience with Pioneer Collision Center. The staff is not only friendly but also highly knowledgeable.
Darvious Wallace
10 months ago
The owner is rude/ has an attitude with both his employees and customers. It took them about 2 months to fix my car. Had a hard time getting in contact with them about updates and they had a hard time making sure they had all the parts to fix my car. Told me my car was ready to pick up just to find out a few Days later the muffler was still damaged. Thus I had to take my car back again to finish getting it fixed. Hopefully I never get into an accident again, but if I do I will not be coming back here. Save yourself the headache and check out other shops.
Rob Hunter
a year ago
I had a couple large dents in my car and a rust spot forming over the rear wheel. I was able to go get a quote, without an appointment, and was able to get it taken care of the following week when other shops had said it would be a matter of months before they could get me in. It was done two days earlier than expected and they even came and picked me up so I could get my car early. I arrived to find all the spots fixed and my car even cleaner than when it went in as I hadn t had time to detail anything. With a very busy schedule it was a relief to find a shop that really cared about customer service. I was very satisfied and highly recommend giving them a try. Special thanks to Eric who went above and beyond to make it an extraordinary experience!
Brandon Hernandez
4 months ago
The team handled everything with professionalism, and the extra touches they added made a significant difference. Highly satisfied!
Debbie Calender
a year ago
Thank you for doing a great job on my car!! My car was rear ended in January. Now it looks brand new! There were parts that were delayed but not their fault. I appreciate the extra touches!Services: Painting, Body & TrimServices: Painting, Body & Trim
9 months ago
Very good shop you can trust. The staff is professional, nice and responsive. They did a great job on my vehicle and it only took a few days.
Tyler Gomez
4 months ago
The service was fantastic, and the final results exceeded my expectations. Highly recommend!
Mohamed Alhashidi
6 months ago
Best place in Michigan. Very professional and very nice. If I can give them more than 5 stars, I would!!!
Porshia Moore
9 months ago
I Googled this company because I needed some work done to my vehicle. After reading the reviews, whoever is responding to these comments are very unprofessional and make the company look bad. I would not do business with this company. It seems as if they don't take accountability for the wrongdoing of their customers. They rub things in people face, laugh and say thank you for your money. Very arrogant and sarcastic.
Mohammad Anwar
8 months ago
They charge you 150 to get an estimate. Which they say they ll give back afterwards which is like a deposit for fixing your car so they don t waste time making an estimate .Waste of my time, sketchy business practices. Would look elsewhere
Joseph-Luis James
a year ago
I got into an accident, the guy was kind enough to come in on his day off to collect my information and take my car. The insurance ended up totaling out and came to take my car before I got a chance to empty it, he was awesome enough to pull as much as he could out and hold onto it. He offered inspection on future vehicles I might purchase. Friendly environment!
Cynthia Cadaret
a year ago
They were able to find matching doors before I even dropped my car off. They were done within a day or two of dropping off my car. I m really happy with the work they did. The office was clean and Eric who I dealt with the most was very friendly, so was the person who I talked to when I picked up my car.Service: Body & TrimService: Body & Trim
paul herdell
a year ago
Well first off they did great work as far as the repairs go. But when it comes to customer care they are lacking something awful ! I dropped off my vehicle on a Monday and I was told it's not that bad I should have it done by the end of the week. We'll that didn't happen ! Was told 3 different times that it would be done by the end of the week for 5 weeks !!!!! I was even told one week it would be done at 5:00 , went there sorry he left with his daughter! No call no nothing !!! Then my wife was told that it would be finally done once again at 5 ! See went there, door was locked! And no one was there! She called three different numbers until finally someone picked up ! Then they couldn't find our paperwork ! Then was told we have a 1,000 deductible , NO ! it's only 500 ! Oh sorry I had the wrong paperwork So if you want to deal with this place be my guest worst place ever !! I honestly don't know how they have kept in business for 20 years !!! Service: Body & Trim