Mr. Muffler and Brakes
4.5 (478)
125 S Wayne Rd, Westland, MI 48186
(734) 721-2800
mrmuffler.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hunter Casebolt
2 months ago
This place was absolutely amazing. My dad needed to get his headlights replaced and Abe was up front and honest and told us what to get in order to avoid a $1,000 repair. We bought what he told us and he put the new lights in on the spot and had us out in less an 30 minutes. This place exemplifies customer service. Our family has 4 vehicles and we will definitely be bringing all of them to Abe if there are any issues in the future.
Sandra Nieuwkoop
a month ago
Abe is excellent. Very patient , explained the situation and answered my questions. Got my issue resolved fast and very fair price. Saved the day for me! After experiencing three other bad experiences elsewhere , he resolved my issue. Thank you Abe !
Aeyone Johhnson
5 months ago
Great staff. Great work. Good prices. Helpful with repairs that were unknown to me, with no pressure to get it done.Services: Vehicle Inspection, Brake service & repair, BatteryServices: Vehicle Inspection, Brake service & repair, Battery
Nate B
a month ago
This place was recommended by the commercial guy at the Advance Auto nearby.Wayne and Cherry Hill Auto Tech told me I needed a tune up and to replace the inner valve gasket.I was able to get a mechanic to take a break from his work, see how my car idled, and look under the hood to visually look for leaks.The mechanic at Mr. Muffler said that I did not show a need of a tune up, or valve gasket replacement, at least not yet, and told me what to look for to assess that myself.Whomever is correct, Auto Tech or Mr. Muffler, I think it speaks well of the Mr. Muffler mechanics that one of them was willing to turn down potential work due to his informal first impression that it did not seem necessary (and I guess might not fix any problem).I think I would go here again if I needed a brief look under the hood to see if further diagnostics were needed.
Direct Care Training & Resource
4 months ago
Just outstanding customer service. If you have an issue they are quick to respond in a positive way.
Sparkle M.
6 months ago
As a female sometimes it s hard going into a place looking to have your vehicle serviced. Not here. I had a bad muffler noise after hitting a pothole I was told I needed a pipe off the engine as it was completely severed and leaking exhaust. The dealer quoted me well over $800 for the part alone. I was able to get it fixed here quickly same day for half of that. The work was great no issues since. They also checked and told me of another issue and didn t pressure me to get it fixed right away but just wanted to inform me. I will be returning for anything else wrong with my vehicle. Thankful they were there.Edit: So I ve been back for another service. Mr. Abe this one s for you. Thank you so much for your kind service for the second time around! You do good honest work and I will bring my car here before I go anywhere. Thank you for getting me back in the road fast.
Cry Hin
2 months ago
Such a friendly atmosphere! They've always treated me kindly and with respect. I will not go elsewhere for my cars needs.
Donna Johnson
6 months ago
I don t often review, but have to give Mr. Muffler and Brakes a Five Star review. Ali is the kindest, most informative man and is definitely NOT high pressure about vehicle repair. The vehicle is assessed and he is very detailed when explaining what needs to be corrected. I would highly recommend Mr. Muffler on Wayne and Cherry Hill to everyone who needs estimates and repairs on their vehicles! Thank you Ali!!
Mariah Xo
5 months ago
My favorite oil changing place. They take great care of your car along with outstanding customer service. A place you can trust for sure. I would never go anywhere else . 5 stars
Angela Hayes
a month ago
Ali and Abe took great care of us and made sure our vehicle would be safe for our trip! I'll be sure to go back!
Princess Cooper
6 months ago
This Family owed business is the best, the father (Abe) and son (Alie)are awesome and empathetic!!I have been there twice now and their service is excellent. Highly recommend them to everyone in need of car maintenance!!!Thanks for making a difference!!!Services: General repairs & maintenance, Brake service & repair
Anne Raczynski
3 months ago
Excellent customer service!!! Very friendly and professional. Ali is the best. They do all auto repairs I won t go anywhere else!
Abrahm Whitehouse
4 months ago
Improper use of the hoist caused damage to my vehicleQuotes are no where near the cost of total. (Quoted $200, Total $550)The owner actually got mad at ME for pointing out the damage to my vehicle, and asking for an itemized list (labor cost included) is apparently being rude...?
Justin Rinna
a month ago
Amazing service helped me get what I needed done without upselling. Would highly recommend
Tammy Rosien
3 months ago
They fixed my trucks muffler on the spot, took very little time, and charged what felt like an appropriate price. The entire team was very pleasant and helpful.
Tessica House
3 months ago
Very good service and pricing. Able got us in right away and worked on it fast. Will be going there from now on.
Kevin Murray
6 months ago
Brought in my 2005 F150 for brakes; Abe is top notch professional and reasonably priced. Always did my own work and was weary of mechanics. I feel great about taking my cars up here now.Services: General repairs & maintenance, Brakes, Brake service & repair, Battery, Oil changeServices: General repairs & maintenance, Brakes, Brake service & repair, Battery, Oil change
Jordan Sutton
a month ago
They re awesome, honest, friendly, and fast. Highly recommend them!
Jakisa Grant
5 months ago
Ali was very helpful very nice for this to me my first time coming the services was amazing I would goBack again and anyone looking to get your car fixed please stop in very good family owner business very nice
Keeath Magee
9 months ago
The guys at Mr. Muffler and Brakes are ABSOLUTELY AWESOME. You get service with a smile and the utmost integrity! They took care of me when my car needed brakes. Ali did an amazing job and got me back on the road!! If you need great service from someone you can trust, THIS IS THE BEST PLACE!!
Darrell Blair
a week ago
I called to get a quote on a repair and the guy who answered the phone was more worried about closing down the shop 40 minutes before the posted closing time, then he was about taking care of me paying Customer.
Muhammed Sidibeh
5 months ago
Ali was incredible to work with. Took my in for an exhaust repair and was out of the shop in an hour. The price was super affordable.
James Brown
4 months ago
They helped me out with getting a tire when I was desperate for one because I didn't even have a spare they had the size that I needed and were quick about getting it on my car for me and I am grateful to them for always being available and having oddball things like that when I have needed them
Arleen Taylor
a year ago
The owner Abe is great! They're very honest. I have known him for over 20 years. And they are very reasonable in price. Great service! I can't say enough good things about this business everyone that works there are nice and respectful. They are very quick to take care of you and if they can save you money and time they will.
Veronica Nickel
9 months ago
Took my car in because it was making a rattling noise and wanted to get it checked out before I went on a vacation. The staff was very nice. I didn't think they would even look at it the same day I dropped it off, but Abe looked at it and fixed it all in the same day. Very impressed!Services: Vehicle Inspection, BrakesServices: Vehicle Inspection, Brakes
Lisa Canfield
9 months ago
My 2019 Pacifica had this annoying shake while idling, and I had taken it to FOUR different mechanics in the state of Georgia where I live. Two small town mechanics, and two large Chrysler dealerships. All four told me that it was completely normal for the "age" of my 3 year old vehicle, and that they checked every component with nothing wrong. I drove 900 miles to visit my family with the assurance that Abe could fix her. Within one hour of diagnostics Abe found a cracked motor mount. I dropped my car off at 8am and he had her running perfectly by 6pm the same day. I am so thankful for his kindness, understanding, and knowledge!Service: General repairs & maintenance
Crystal Hendryx
11 months ago
Seriously the best oil change place i ve been to. The staff is super friendly, and they are reasonably priced! Every time i come in for an oil change, the younger man and the older guy, and I joke around until the appointment is done. I ve gone to a couple different places, but Mr. Muffler has been the best since i started driving.Service: Oil changeService: Oil change
The Yogi and Her Padma
9 months ago
Such a great experience! My brakes needed replaced, I called them in the morning, dropped my car off at noon and it was done by 2:30pm the same day. Reasonably priced and friendly customer service.Service: BrakesService: Brakes
Emily Tipton
11 months ago
Wow, these guys are incredible! So helpful, the fastest repairs I have ever gotten in my life. The pricing is always so reasonable, they really go out of their way to take care of their customers! Thank you Ali, and everyone at Mr Muffler, you have helped me so much!Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance
Mya
2 months ago
took my car same day, fixed it in a few hours and for a GREAT deal.