Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
super awesome
a month ago
The guys there, are knowledgeable and friendly. Repaired our front end and the 2007 Ram truck handles like its brand new. The wait is worth it.
Renee
3 months ago
Took my son's car here and they were great. His check engine light was on. They called and explained what the problem was and they got it taken care of. Thankful that I found a local mechanic that I can trust!
Keith Lubeck
a year ago
I highly recommend this place. The staff is very friendly, easy to talk to, and listen to your concerns. They very up front with what they find. Never had any hidden cost or last minute add-ons. They communicate with you thru out the process.The work they do is great, They stand by their work. The prices are not cheap nor are they highest.If you have a car issue, this a place you can trust to treat you right and not out to rip off.
Dawn Priest
3 years ago
I have always loved these guys, they were always great, competitive in prices, kind and respectful. Certainly efficient for years. My very last visit was for a left blinker out so I called on a Thursday or Friday. I went on the following Wednesday. They made me feel like it would be a big job. Since it was cold no one could come out, there was no room in the shop. They were busy, but I waited almost a week. I've spent thousands of dollars with them. They were basically the only ones I trusted. They were rude to me the last time even after I waited over an hour in my car. I couldn't drop it off at this time. So I left, went to a nearby automotive store & purchased a 2pk of bulbs. It took less than 5 minutes to do it myself. I was very disappointed that they didn't even try. I was outside in the cold when I did it too. I'm not sure if I'll go back. It just bothers me how people can take on a sudden personality change like that, and become rude. I was told to be there when they opened. Maybe it's a misunderstanding, but I know how I feel personally about going there now. I probably won't. Thanks for everything up until last time.
Matthew Vick
a year ago
I highly would not recommend this busniess. I had some issues with my front end of my truck and had the manger/owner- Zack inspect it. This was early April. Come to find out there was some expensive repairs that must be done. I was told they are behind roughly 2-3 weeks but should be available to have my truck in and fixed. Three weeks later I called to schedule an appointment and Zack mentioned he's still backed up and that one of his employees was on leave due to family matters. Sure enough I said that ia totally fine and we can reschedule. Well, as i called a couple weeks later it went to VM but new vehicles were in their lot.Next time I called & his sister answered because they were short staffed and she assured me they can fit me in. Fast forward another 2 weeks I call again and no answer and it's now June and I called to see if there is any update on scheduling. sure enough my number has been blocked . This place of business has no professional aptitude for the concern of its potential customers. Such disgrace knowing this is how they operate their business and treat customers.If anything, all he had to do is mention we can't provide our services the professional way.
Joe Szeliga
a year ago
4-5 different people told me various problems with my engine existed requiring major overhaul repairs. Bob and Jim's replaced the coil for $200 and the engine purrs almost like new. I'm taking it back after the 1st for more work!
David Roehl
a year ago
We have been coming here for almost 10 years now. The service is always great and the work is excellent. Zach is very helpful and knowledgable. They have more than competitive pricing and get the work done in a timely manner. Thank you for always doing your best!!Service: General repairs & maintenanceService: General repairs & maintenance
Jeff G
7 years ago
I can't say enough good things about this place. I have a 28 year old car, that has sat quite unloved for some time. Determined to get it running again, I called Bob and Jim's. They recommended a towing guy who was awesome and very affordable. The extent of work needed on my car was severe, and Zach let me know. We worked out a plan of attack and over the next three weeks we completely redid the brake system, lines and all, as well as the entire fuel system on the car. Zach was workable in letting me leave the car if I needed some time to get the money together, etc. Really worked with my schedule. The work they did was superb. The car runs great. They really went above and beyond as well with some undercoating and painting of rusty areas, at what I can tell was no extra cost. My one critique of this shop is how busy they are. Sometimes it would take 2-3 days in "line" before my car got in. Busy a good thing, and I know they are busy because of the quality of work they do. DO trust your car to Bob and Jim's.
Lee Jennings
7 months ago
Highly recommend, fast quality service. If my engine comes on again, I know where I'll be going. Hopefully now you do too.
Loreleii03
2 years ago
Great service every time I go there. Zach and the rest of the employees are terrific!This last time I was there, 2 weeks ago, besides fixing the problems on my car, someone actually repaired my side mirror control knob. I wasn't expecting that, I called right away and told the gentleman who answered the phone that I appreciated someone taking the time to fix something that I didn't think was worth bothering anyone to look at it.I'll come back next time I need repairs.
David Cotton
2 years ago
Lacking in diagnostic experience and are parts changers at best. Previous business owner was great but now you might as well fix your own car yourself as you couldn t do any worse. Had one visit where they only remembered to put one bolt in my caliper and I was stuck middle of road locked up. Spent over $1200 replacing parts for problem they couldn t even fix and still have. Use to love this shop long ago as it was great under previous ownership but now it s really bad. If you have something minor you ll be ok but anything else you might want to consider someone more experienced and professional.Toyota dealership replaced bad aftermarket sensor they put in for 455 and now vehicle is fixed.Services: Auto engine diagnostic, Brakes
Karen Whitmore
9 years ago
Bob and Jim's has the most trustworthy and up front mechanics in the business. I would never trust my cars to anyone else. They are honest, reliable and get our cars repaired in a timely manner. Prices are very reasonable as well. Been going to them for over 25 years and hope they never go out of business!!
Xavier H
4 years ago
Went in to get my Ford Fiesta worked on, for a new A/C Compressor, very well expected for them to have more fees and costs when I came to come pick up (especially with me not knowing much about cars and being young,) but only ended up spending an extra $30 from my original price for a better, newer belt, as mine had been thinned out by the compressor not working/wear. Would recommend extensively, good, honest people. Will be going back.
Nikki Shipley
8 months ago
We have lived in westland down the road from Bob an Jim's for over 20 years when we need a vehicle repaired or even have questions about something they have been fantastic!!
George Maron
5 years ago
Awesome place needed a f150 manifold replaced. One stud was broke off in block already. Many other places turned it down these guys did it in a day. Price was very fair and communication was great would definitely go back for further needs Great job guys!!!!
Nick Greed
6 years ago
Great Experience. Took my 2004 Dakota for a grinding noise in a right turn. They accurately diagnosed as needing both front wheel barrings replaced. They got it done quick, and also recommended I get an oil change just based on the sticker I had on the windshield that was not correct. Glad they were looking out for me. I will be back, and would recommend them for anyone in the area.
von W
6 years ago
Great service, at very reasonable prices. They diagnosed, my car's issue, for no charge, and fixed it well, at the price they promised. Also fixed my daughter's car, on time, and cheaper, then several mechanics in the area. If you take your vehicle anywhere else, your paying too much.
Stacy Smith
a year ago
I would leave 0 stars if I could. Zac is very aggressive and unprofessional. I had a vehicle there, choose to move it due to outrageous prices for labor. He literally got in my face with arms flying and fingers pointing. There is no reason a customer has to explain why they choose to leave an establishment. Maybe he should work more on keeping customers than basically attacking them. I will never go back or refer them.
Rachel Jacobs
6 years ago
Great experience again at Bob & Jim s! Always know that they ll be straight with me on what my truck really needs and what can wait. My parents used this place when I was a kid and the great work has continued on. If there s a wait, it s because they are great. Thanks again Zak!
Jeremy BONKA
2 years ago
Best mechanics around, they will tell you what needs to be done now and what can wait... They have the most affordable prices and don't screw you over... They are always full so that shows how well liked they are! Won't go anywhere else!
Rita Butler
7 years ago
We have been very happy with everyone at Bob & Jim's. We've been bringing our cars here for over 25 years and are on a first name basis. If you have to know a mechanic that well, these are the ones you want to know. Very honest and friendly. They don't suggest unnecessary repairs especially for your older vehicles. Couldn't be happier!
Janine Smith
5 years ago
The owner gave me a price to replace my muffler, an oil pan and 2 transmission cooling tubes. ( I had my oil changed a month prior at a different place and they never said anything about my oil pan leaking) When I went to pick up the car he charged me $400.00 more then what we agreed on. When I questioned him he became very defensive and rude and denied the original quote. I ended up having to pay over $1000.00. Driving the car home I noticed my heater was not working and it worked fine before I brought my car in. I took it back and told him his mechanics may have inadvertently messed up my heater while installing the muffler, and I noticed that my h eater dial switch was in a different position. Again he became very defensive and was extremely belligerent and disrespectful towards me. He said that his mechanics never make a mistake and didn't even offer to take a look at it to see if that was the case. I will never go back to this place!
eric labadie
a year ago
Very thorough and informative. Told me what I needed and what I didn t need and made the repairs very efficiently. Even produced the old parts that were repaired. And if I highly recommendServices: General repairs & maintenance, Auto engine diagnostic, Wheel alignmentServices: General repairs & maintenance, Auto engine diagnostic, Wheel alignment
Samir Patel
6 years ago
Went to Bob and Jim for auto repair and these guys very different from big name guys. Ask for owner Zack when u go there.Does more than what was quoted and made sure the car is fixed properly.No charges for looking at the issue. Conveniently drop off and pick up.
Angela King
a year ago
Bob and Jim s is the best Local shop around. I have been going here for years and the quality of work is Amazing and Prices are fair and reasonable. Thanks For Servicing the Community all these years!!!Services: Exhaust, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto exhaust system replacement, Brakes, Vehicle safety inspection, Auto maintenanceServices: Exhaust, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto exhaust system replacement, Brakes, Vehicle safety inspection, Auto maintenance
Ping Zhou
7 years ago
If you've ever driven by Bob and Jim's, you will notice how packed their parking lot always is, and this should tell you something. I've been taking my cars here for over 15 years because of how honest, affordable, and friendly this establishment is. You seriously can't go wrong.
patricia Savage
3 years ago
I HAVE a Good Feeling Pops pr ud If You discuss honestly Within timely frameSO as to address an issue Resolved.;pay Attn. Kevin discuss it promptly within a timely manner if you have a 3 daywindow? Up front to schedule ahead &beDirect.look resorting promptly parts ;pricing ?fair w/ details ;Communication Is the ticket
Scott Woolum
4 years ago
I live in TN and my 80 year old mother's horn wasn't working. One of her friends recommended Bob & Jim's. When she dropped off the car they drove her home and then picked her up. A connection came loose so all they needed to do was plug it back in. So they did all of this for no charge. I appreciate their honestly. My sceptical mind believes that less reputable places would have charged an elderly woman for a new horn.Thank you guys! I'm happy my mom found you.
Barbara Patton
7 years ago
I am so appreciative of the service I receive from Bob & Jim's. Took my overheated vehicle in, they found the thermostat housing had cracked and broken. What I had forgotten is that they had fixed this same problem last August. They looked it up and found the part and repair was still under warranty! They could have just fixed it again and charged me, and I wouldn't have been the wiser. When you need something done that you have no idea how to do yourself (auto repair, plumbing, electrical, etc.), it feels like a miracle to find someone whom you know is honest and fair.
richard notestine
8 years ago
Zak was very rude. I was quoted it would take two hours to change my water pump. I said it should only take an hour. This upset Zak. He said it would take two hours. I said ok and when the repairs were done it was like one hour and 15 minutes. He still charged me for two hours. I told him I didn't think this was fair. He got upset again and told me not to return because I complained to much. I told him fine but fair is fair and I thought I should be charged for the actual time worked. He said they did some extra work like changing out an extra belt and replacing a ac tensioner pulley assbly which I paid for. When I first talked to him he said they don't usually charge extra time for this since it easy to do while the water pump is off. Anyway they only took an hour and 15 minutes to do the work but charged for two hours.